You Don’t Need A Magic 8 Ball To Find The Answers To Your Questions

picture of an 8 ballSometimes, finding answers to your questions on government websites can feel a lot like asking questions of a Magic 8 Ball™. That’s not the case with Social Security’s frequently asked questions.

In 2015, Social Security won the “ClearMark Award of Distinction” for best plain language websites and documents from the Center for Plain Language for our redesigned Frequently Asked Questions (FAQs) website. We continue to improve our communications to provide you with clear, helpful information and easy access to our services.

We recently narrowed down our FAQs from more than 500 to less than 200. The newly revised FAQs are more clear and concise. You come to our website for immediate answers, not a long drawn out experience. We’re all busy, right?

Social Security wants our online content and our communications with you to be accurate and easily accessible. We want you to locate the information you’re looking for faster than a magician could wave his wand. We are constantly searching for ways to improve navigation throughout our online presence and use feedback from your comments and suggestions when making changes to our website.

Visit our new FAQ home page to find the answer to your question. We promise that with our award-winning site, you won’t get the result reply hazy, try again later. When it comes to getting an answer, you’ll find out that your outlook is good.

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255 thoughts on “You Don’t Need A Magic 8 Ball To Find The Answers To Your Questions

  1. I feel very thankful that I could read that awesome article. The way you provide values through your article is incredible. Thanks for sharing. Keep posting.
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  2. can i create an account for my spouse who needs her 1099 was form to file for taxes for her and her brother who incapacitated mentily she is his tutor. what can be done?

    • Hi Emanuel, thanks for your question. You can only create an account using your own personal information and for your own exclusive use. You cannot create an account on behalf of another person or using another person’s information or identity, even if you have that person’s written permission.

      Check out our Frequently Asked Questions web page for details on how to request a replacement SSA-1099. Your wife may be able to request a replacement SSA-1099 by using our automated telephone service at 1-800-772-1213. You can conduct the automated services 24 hours a day. At the prompt, indicate that you’re requesting a replacement SSA-1099. We hope this helps.

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