Update on Social Security Offices
Reading Time: 1 MinuteLast Updated: February 21, 2023
Earlier this week, The White House issued national guidance regarding Opening Up America Again. We are evaluating this information as it relates to our agency and are continuing to closely monitor the COVID-19 situation across the nation. In fulfilling Social Security’s mission, when we reopen offices to the public, we will provide a safe environment for both the people we serve and our employees.
As we continue to develop our plans, our offices will remain closed to the public for face-to-face service, and our employees will continue to work remotely and provide services to the public. We will provide updates moving forward and post updated information on the status of our offices, by state, at our website. Our agency will provide these updates directly, and please disregard other sources of information regarding the status of our offices.
We will continue to provide the vital service the public relies on. Please visit our website for more information about our services during the pandemic.
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Tags: COVID-19
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Andrew Saul, Commissioner, Social Security Administration
Commissioner of Social Security Administration (June 17, 2019 - July 9, 2021)
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Rebecca E.
What do I do? My taxes were rejected (2018 and 2019) stating that my birth date was incorrect. I contacted Social Security and was told that in 1998 I requested a new card and the employee updated my information with the incorrect birth date. IRS is just now finding this error and telling me that the only way to correct is to send my original Drivers License and Birth certificate in mail.
I didn’t create this but my refund is delayed due to the Social Security’s error.
Please advise.
V.V.
Hi Rebecca, we are very sorry to hear about the difficulties you are experiencing. To correct your date of birth on your Social Security record, you will need to apply for a replacement Social Security card. All documents must be either originals or certified copies. You will need to provide evidence of your age (for example, a U.S. public birth certificate) and current documentation for evidence of identity. See Learn What Documents You Need for a list of acceptable identity documents for a corrected card. Unfortunately, Social Security Offices are closed to the public for face-to-face service during the COVID-19 pandemic. If you do not want to mail in your documents, which will be returned, you may need to wait for the offices to reopen. Use our Social Security Office Locator to find your local office address.
Martha L.
everything else is opening up and there are people who need to come to the social security office to take care of business. So when are they opening so we can take care of our business?
V.V.
Hi Martha, thanks for using our blog. Social Security Offices are closed to the public for face-to-face service during the COVID-19 pandemic but you can still get our help by using our online services or calling us.
You can do most of your business with SSA online. Before calling us, please visit our website to see our list of convenient and secure self-service options. Save time and go online.
Please continue to check the Social Security and Coronavirus web page for updates. You may select Subscribe to receive alerts from us when we add or change information.
TINA
How do I get a copy of ss card in ohio when all offices has closed and ohio is a state you cant order online ?
V.V.
Hi Tina, thank you for your question. First, realize you may not need a replacement card. You will rarely need to show it. Knowing your Social Security number is what is important. However, if you must get a replacement card, check out our Frequently Asked Questions web page for details on ways to apply for a replacement Social Security card. If you do not want to mail in your documents, which will be returned, you may need to wait for the offices to reopen. Use our Social Security Office Locator to find your local office address. We hope this helps.
Robert D.
Its time to open offices. Florida is close to Phae II and many of the other states are in various modes of opening. There are activities that need face to be be Face to Face
April R.
My husband, Angel Ramirez passed away on 9-6-2016 and I was wondering if you any info in my file in regards to the proof like death certificate?
V.V.
Hi April. We are very sorry for your loss. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.
Anil B.
Dear sir/madam:
I have applied for my wife’s Medicare benefits, enrollment is done through online.
Now she is suppose to show original birth certificate and certificate of naturalization but SSA office is closed, what to do now.
I live in Chattanooga, TN.
Thanks
ANIL K BHATIA
Marian
What about people that need important name change updates after marriage or for any reason at that. Many people can do things over the phone or online but the rest have to complete things that can only be done in person. So how are the rest of us going to take care of this?
V.V.
Hi Marian, thank you for using our blog. Check out our Frequently Asked Questions web page on how to change your name. If you do not want to mail in your documents, which will be returned, you may need to wait for the offices to reopen. Use our Social Security Office Locator to find your local office address. We hope this helps.
Ann
One major problem is for new resident aliens who have recently enumerated to the USA. My daughter-in-law arrived from abroad on a newly-approved USA visa mid March. She was supposed to automatically receive her social security card within 3-4 weeks upon arrival. She has called both the national and local offices but receives no assistance and varying answers. It is now 9 weeks out and she and my son are extremely frustrated. Your online services do not help in this situation. Obviously she needs her SSN for a driver’s license, job, banking, etc.
Kim S.
I need to get a new Social Security card for my son how do I go about doing that?
V.V.
Hi Kim, thanks for using our blog. Check out our Frequently Asked Questions web page for information on how to replace a Social Security card for a child. To learn more on the process and what documents you and your child will need to get a card, please visit our Learn what documents you will need to get a Social Security Card web page. If you are unable to apply online and you do not want to mail in your documents, which will be returned, you may need to wait for the offices to reopen. Use our Social Security Office Locator to find your local office address. We hope this helps.
tracey l.
I need a social security card and I cannot mail my drivers license and not have one.
V.V.
Hi Tracey, thanks for using our blog. First, realize you may not need a replacement card. You will rarely need to show it. Knowing your Social Security number is what is important. However, if you must get a replacement card, you may be able to apply online. Check out our Frequently Asked Questions web page for details on how to apply for a replacement Social Security card. If you cannot request a replacement card online, call your local office and request that we mail you an SSN printout instead of a replacement Social Security card. We are unable to process replacement Social Security card requests by phone at this time.