COVID-19, General

Update on Social Security Offices

April 24, 2020 • By

Reading Time: 1 Minute

Last Updated: February 21, 2023

Earlier this week, The White House issued national guidance regarding Opening Up America Again. We are evaluating this information as it relates to our agency and are continuing to closely monitor the COVID-19 situation across the nation. In fulfilling Social Security’s mission, when we reopen offices to the public, we will provide a safe environment for both the people we serve and our employees.

As we continue to develop our plans, our offices will remain closed to the public for face-to-face service, and our employees will continue to work remotely and provide services to the public. We will provide updates moving forward and post updated information on the status of our offices, by state, at our website. Our agency will provide these updates directly, and please disregard other sources of information regarding the status of our offices.

We will continue to provide the vital service the public relies on. Please visit our website for more information about our services during the pandemic.

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About the Author

Andrew Saul, Commissioner, Social Security Administration

Commissioner of Social Security Administration (June 17, 2019 - July 9, 2021)

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Comments

  1. Tina S.

    When will yall be open

    • V.V.

      Hi Tina, thanks for using our blog. Social Security Offices are closed to the public for face-to-face service during the COVID-19 pandemic but you can still get our help by using our online services or calling us.

      You can do most of your business with SSA online. Before calling us, please visit our website to see our list of convenient and secure self-service options. Save time and go online.

      Please continue to check the Social Security and Coronavirus web page for updates. You may select Subscribe to receive alerts from us when we add or change information.

  2. auroravilante

    hello sir/mam
    i just wanna ask if why my mom doesnt recieve her pension from soscial security last april untill now month of may…what happend to her pensio? pls kindly answer..thanks a lot

  3. Annie D.

    When will the Social Security offices will reopen to the public in Ohio?

  4. Rob

    Hey ah, I got a Application for Enrollment in Medicare Part B
    Using forms CMS-40B and CMS-L564E Ive filled out and
    instructions state to mail them into your local SSA office.
    But now you say nobody is there.
    What am I supposed to do now ?

    • V.V.

      Hi Rob, thanks for using our blog. There are representatives handling the mail at the local offices. If you would like to check on the status of your paperwork, you can call the local office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  5. Alwin

    Is there a way to apply for a new social security card even offices are closed? Please open up soon. New immigrant here. Enumeration at entry did not happen. Already on my 4th month here in the US and still cannot do much without social security number. I cannot start working without it. Already running out of resources. Please help!

    • V.V.

      Hi Alwin, thanks for using our blog. Please contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  6. Cathey L.

    I to have not received my check of 1200. I draw Social Security and I’m disabled. I can’t even get into the tool the IRS sat up. Please desperate to know something.

  7. Bettina G.

    Do you think the offices will be open by the end of June?

  8. melanie m.

    have not gotten my stimulus payment either, ridiculous i get ssi and ssdi but nothing and i get it thru direct express can we have some kind of reason as to why we are not getting it, is direct express holding it and dispensing when it feels like it , i am at a loss we need this like yesterday and yet we are the last to get it why ?????

  9. Donna k.

    Haven’t received anything yet and also can’t get a hold of social security because somebody hacked my account with NetSpend and took my check my social security security check and I don’t know what to do or who to get ahold of

  10. Travis P.

    Hello I was just wondering why I haven’t received my stimulus check seems like everybody got theirs on the 13th I’ve had direct deposit for many years now nothing has changed and yet I’m still waiting it is now the 15th in one part I was told I didn’t have to do anything else then I was told we had to do non filing yet I have not heard anything from anybody no letters in the mail no emails no nothing just trying to figure out what is going on

    • Trudy S.

      Get ssi and have received it for a long time plus I also have direct deposit for over 15 years and nothing has changed. I would love to know when im suppose to get my stimulus check. Really need it.

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