Update on Our Reentry Plans
Reading Time: 1 MinuteLast Updated: December 22, 2021
We want to give you an update on our preparations for returning our employees to local Social Security offices, a process called reentry.
You may have seen a proposed reentry date of January 3, 2022 in the draft reentry plan that we provided to our unions, or in the media. While some executives reentered on December 1, we have not set a reentry date for the rest of the agency.
The best way to reach us is online at SSA.gov, or by calling our National 800 Number or a local Social Security office. At this time, please remember that we can only provide in-person service by appointment only for limited, critical issues. And we continue to hold voluntary hearings by online video and phone. We are taking steps to increase in-person help for people unable to complete their business online or by phone.
We will keep you updated on our reentry process.
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Tags: COVID-19, General Information
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Darlynda Bogle, Acting Deputy Commissioner for Communications
Darlynda Bogle, Acting Deputy Commissioner for Communications
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Yolanda N.
Just SOo Happy to received the check needed to keep mynes out of the waY when can’t understand with the effect of the public accordance and can’t focus well. I can’t knowledge to my mind that I’m going to depend on this forever or living lengthened but if said I’ve already started sharing with the help I waS not given when was in the productiveness with biochemistry I’ve been improvised since 6 months maybe 12 but the voices don’t harm to much to not be available for AnY job, any ways glad I can receive and received this and to be more certain I’ve never knew it couldn’t be a better choice than to give help to the one or another that’s struggling with out family and community or one or other so thanks and will keep believing I got a chance. Good day and hope you all bless you with a great life as you show the ones who tried but could not the Best.
Barbara J.
Someone stole my wallet several years ago. I did not find out until many years later, when my bank stated someone else had the same Soc Sec number as me. I do not know what my Soc Sec information was used or if it is yet being used.
What should I do???
Ann C.
Hi, Barbara. We’re sorry to hear you’re having this problem. Victims of identity theft should go to http://www.idtheft.gov and report the theft to the Federal Trade Commission or call 1-877-IDTHEFT (1-877-438-4338). If you suspect that someone is using you Social Security number, please check out our publication, Identity Theft and Your Social Security Number, for more information. We hope this helps.
Brenda B.
Thank you for the online process. I use it because it is safer than going into the office with Covid and the numbers are still going up. Than you again
Ann C.
Hi, Brenda. Thanks for your feedback and thanks for using our online services. We are pleased we can help.
Lisa
I applied for disability and was following the progress for about 2 weeks, now when I log in my application is not there. Nothing at all and I’ve received no communication.
Any suggestions greatly appreciated.
Ann C.
Hi, Lisa. We are sorry to hear you are having difficulty following your application online. Please contact your local Social Security office for assistance. Thanks!
Michael W.
Love using the online portal keeping track of what i will receive when i start drawing ss. It is a very useful tool for planning my retirement.
Ann C.
Hi, Michael. Thanks for your feedback. Your thoughts are important to us and we’re pleased when feedback is positive. We try hard to provide the best possible service to our customers and your satisfaction is our reward.
Unhappy 1.
Still trying to sign into the “MY Social Security account which I’ve had for at least 10+ years. You post the password, etc. that I’m supposed to use , then say it’s not correct when I try to log in! And of course, I can’t change it or open a new account. With the way government is “working” since the last election, you have American taxpayers pretty upset.
Ann C.
Hi. We are sorry to hear you have had difficulty accessing your account. If you are still unable to access your account or encounter a problem with your personal my Social Security account, please call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 8:00 a.m. to 7:00 p.m. At the voice prompt, say “help desk.” We hope this helps.
Carolyn
Thank you for making the password reset process easy. I hadn’t been able to access my account for a while. The new online security process made it really easy.
I’m glad to be back on my account.
Thanks again!
Vonda
Thank you, Carolyn. Your thoughts are important to us and we’re pleased when feedback is positive. We try hard to provide the best possible service to our customers and your satisfaction is our reward. We encourage you to tell us how we’re doing by completing a brief survey on our Customer Feedback page.
Les B.
I have filled out the form W-4V to have taxes held out of my Social Security check. The in striations say to return the completed form to the local office. Do I have to make an appointment to turn this form in?
Vonda
Hi Les, thanks for using our blog. Mail the completed, signed form to your local Social Security office. Use our Social Security Office Locator to obtain their mailing address.
Check out our Withholding Income Tax From Your Social Security Benefits web page for more information. We hope this is helpful!
Louise H.
My husband passed away the end of September 2021. I have been trying to apply for survivors benefits since then. In October I was told there was a 2 month waiting list for an appointment, I called the office in Nassau County several times and still can not get an appointment. I also sent them the forms and documents in hope of hearing from them sooner, but I still have not received any response. What else can I do to get what I am entitled to.
Vonda
Hi Louise, thanks for using our blog. We are very sorry for your loss and for the difficulties you are experiencing. You can call us at 1-800-772-1213 where we have representatives available from 8:00 a.m. – 7:00 p.m. business days. You can also call your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information.
Janel
Wondering if you are sending out the Your New Benefit Amount form this year for 2022?
Vonda
Hi Janel, thanks for reading our blog and for your question. We mailed the COLA notices throughout the month of December and the beginning of January to retirement, survivors, and disability beneficiaries, SSI recipients, and representative payees. You can also securely view and save the Social Security COLA notice online via the Message Center inside your my Social Security account . If you don’t have an account, create one today.
You can also call us at 1-800-772-1213 for assistance or you can call your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. We hope this helps!