The Federal Communications Commission Helps Consumers Avoid Scam Calls

You know those robocalls from scammers that you keep getting on your phones? We get them at the Federal Communications Commission (FCC), too.

Scammers use a technique known as spoofing to mask their caller ID on your phone and disguise their identities to steal valuable personal information, including your bank account passwords and Social Security number. In one recent case, the toll-free number of the FCC’s Consumer Center was used to disguise the actual incoming call number.

We’ve alerted the public to the problem and have taken measures to prevent this from happening again. We’re aware that the same thing happens with Social Security’s phone number. Some callers may pressure you for personal information or immediate payment; others offer deals that seem too good to be true. The number of calls is daunting, but we are taking action to turn the tide against spoofed robocalls.

The first line of defense is consumer awareness. The FCC provides guidance about spoofing scams and robocalls, including consumer resources for call-blocking apps and other services. We also post timely articles on the FCC Consumer Help Center website to alert you to the latest scams and amplify consumer warnings from Social Security and other government agencies. Consumers can keep track of these alerts by following @FCC on Twitter.

We recommend the following tips to avoid becoming a victim of a call scam:

  • Don’t answer calls from numbers you don’t recognize.
  • If the caller is not who you were expecting, hang up immediately.
  • Never give out personal information such as account numbers, passwords, Social Security numbers, mother’s maiden names, or other identifying information if a call seems suspicious.

In its continuing efforts to help stifle malicious phone scams, the FCC empowered phone companies to aggressively block by default unwanted and illegal robocalls before they reach consumers.

It’s all about safeguarding the American public. We’ll continue to partner with Social Security, the Federal Trade Commission, and other federal agencies to get the job done.

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125 thoughts on “The Federal Communications Commission Helps Consumers Avoid Scam Calls

  1. I am an attorney. One of my clients received a very threatening call from someone claiming to be from SSA. I called back and informed them I worked with SSA and this was not its number and not to call my clients again. Was this the right approach and how should this type of situation be handled without ratling the elderly recipients of the call even more?
    Thanks.

    • Not only does the do not call registration do anything but the government needs to charge these companies so much for each call and if that happened they would be out of business on the first billin cycle.

  2. Now I’m not just getting robocalls, but robotexts as well. I am managing the phone pretty well, and I always reply ‘stop,’ but some keep coming anyway. Oh well.

  3. I also get e mails telling me my account has been compromised. Maybe because I shop on line ? Anyway I just ignore the e mails

  4. Scammers and robocalls will not end until some “teeth” (i.e. significant penalties, in $$ and prison time) are implemented by the government.

    • I sent a list of the phone numbers that had called me, and sent it to the Texas Attorney General’s office. They checked it out and said that they were all ‘off shore’ numbers, meaning that none of them were in the USA. Nothing they could do about it was what they said. No help!!

  5. Spoofing should NOT be made possible unless the caller registers their number(s) and their business need for spoofing. Technology makes it possible (for carriers) to know WHERE a call is originating AND where it’s going-to.

    If a call comes in from someone, regardless who, I should be able to see who it is, without wasting my time of a spoofed call that can easily be stopped/prevented at the carrier level.

    The FACT IS: Spoofing is NOT a needed tool for virtually ANY business. So, this opens the door(s) for criminals since there are no efforts by phone carriers or the government to stop it.

    Simply make it a LEGAL REQUIREMENT that phone carriers NOT allow spoofed calls to come through from ANYONE, unless they have a LAWFUL reason to spoof, upon which they MUST register their originating number(s) AND lawful reasons for needing to spoof…

    • I really liked your comments because my cell phone carrier said they can thwart most of these calls for a small fee, but I feel consumers should not have to pay anything to stop them. I feel the “Do not Call ” registry worked for a time, but now clever ways have arisen to bother and reach consumers:(

  6. I have been getting phone calls from an international number. No one answers when I pick up, or a recorded voice just says, “good-bye”. When I try to call these numbers back, I find that they are no longer in service. What could be happening here? This happens on local calls as well, not just international.

  7. I would like to know the end of this sentence that is not included in the entry:

    In its continuing efforts to help stifle malicious phone scams, the FCC empowered phone companies to aggressively ….

    to aggressively what?

    • “In its continuing efforts to help stifle malicious phone scams, the FCC empowered phone companies to aggressively block by default unwanted and illegal robocalls before they reach consumers.”

    • After receiving a robocall informing me that my benefits will be cancelled, I immediately called SSA and was told to report this call by calling a number that did not have an outlet to make a report. Dah…

  8. I got a message on my voice mail saying they were from social security Andi was beiing charged for tax fraud from ssa and if iidtvall back tywerepresd g charges against e

  9. Try editing your Website email: Your words: “In its continuing efforts to help stifle malicious phone scams, the FCC empowered phone companies to aggressively”

    What does that mean? No punctuation, lack of sentence structure. This is our SS administration? Sad.

    It’s all about safeguarding the American public. We’ll continue to partner with Social Security, the Federal Trade Commission, and other federal agencies to get the job done.

  10. Please use whatever means necessary to ban robocalls and provide the ability to block any unrequested advertising. The land line and cellular phones are vital forms of communication for many citizens and especially Seniors. Medical appointment reminder calls often come in with unexpected phone numbers.

  11. latest scam is…your social security number has been suspended coming from a local area code plus only 6 numbers.

    • I got the same call today saying my SSN had been compromised and the DEA were investigating me I said send’me on.

  12. Calls certainly have stepped up, SS , IRS, to name a few. The do not call list is useless.
    Lately I’ve gotten calls from Zimbabawe, Moldave, Russia. I did not answer but it’s worrisome.

  13. In its continuing efforts to help stifle malicious phone scams, the FCC empowered phone companies to aggressively—Not complete thought!

  14. Please finish this thought on your page…
    In its continuing efforts to help stifle malicious phone scams, the FCC empowered phone companies to aggressively [WHAT?]

  15. Just recently got a call telling me my Social Security account was suspended because of suspicious activities . The person on the phone had a very thick Accent probably from India! I knew that this was a scam, but I wonder how many people fall for this stuff.

    • Hoy junio 21 resibi una llamada diciéndome que mi número seguro social lo habían suspendido por que avia algo sospechoso pero como no conteste la llamada me dejaron ese mensaje .

  16. Just got a call a few days ago, I didn’t answer & it went to voicemail, the message stated my ssa # has been compromised, and I should call, they are now on my blocked call list!

  17. Mr. Webre,

    There is a partial paragraph that leaves the reader hanging. What is the FCC done to enable phone companies to do?

    I.e. “In its continuing efforts to help stifle malicious phone scams, the FCC empowered phone companies to aggressively”. The extract from your ariticle has no ending.
    Thank you

    • “In its continuing efforts to help stifle malicious phone scams, the FCC empowered phone companies to aggressively block by default unwanted and illegal robocalls before they reach consumers.”

  18. Thank you for reiterating the danger of scammers, but, what are the authorities doing?
    I keep reporting suspicious calls for years, but nobody does anything.
    hame on you, guys, with the technology available today you just contemplate the damage and warn the future victims

  19. WHY IS IT THAT IN THIS BOOMING ELECTRONIC 21st CENTURY WHERE SPACE MISSIONS TO THE PLANET MARS ARE BEING PLANNED, THAT THESE GREAT MINDS WITH POWERFUL AND RAPID COMPUTERS CANNOT OUT THINK NEFARIOUS INDIVIDUALS INTENT ON EITHER “SPOOFING” TELEPHONE NUMBERS OR HARASSING INNOCENT PEOPLE WITH “ROBO CALLING” EQUIPMENT? IT IS INCREDIBLE.

    UPON FURTHER REFLECTION THE MAJORITY OF “COMPUTER HACKS” ARE AGAINST THOSE ADMINISTERED BY “GOVERNMENTS” THUS ANSWERING THE ABOVE STATED QUESTION. THAT IS EVEN MORE INCREDIBLE.

    THE “DO NOT CALL” REGISTRY WAS ESTABLISHED IN 2003, SIXTEEN YEARS AGO. DOES IT APPEAR THAT THOSE NEFARIOUS CHARACTERS IMPLEMENTING “SPOOFING”, ETC. ARE MORE ATTUNED TO THE ADVANCING ELECTRONIC ERA THAN “GOVERNMENTS”? NO NEED FOR AN ANSWER; IT IS OBVIOUS.

  20. The FCC is not doing enough to stop these calls. Here is an idea: get rid of the resources you say you are using on stopping robocalls and reduce your fat budget expenses. This is stupid.

    • Hi Sing. Thank you for letting us know about these calls. We do not usually make random calls. If you or anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams here. We hope this helps.

  21. There must be a way for phone companies to stop spoofing or at least detect it. When a company or individual uses spoofing, either charge them or fine them heavily. Once the word gets out, most of the robocalls will stop. The “Do Not Call” list is now worthless. I have a cell phone that is charged per call and the robocalls are costing me money.

  22. If I’m near a phone when a call comes in, if it doesn’t say one of my family or friends, I pick up on the first ring, and hang up immediately. Some days I may get one or two, other days, it never stops. Once or twice for the fun of it, I called the number back, and get a recording saying it’s not a working number! Once I even got a call from my OWN number! I can’t believe with all the publicity that people still fall for the scams. Too Bad!

  23. I had recieved a call from 1-919-809-7303, they proceeded to say they were from Social Security Administration, and let me know my social security number had been compromised and had been in a incident with a Toyota Corolla in a drug investigation and the DEA was looking into the matter and they wanted my birthdate, I told the guy if you were Social Security you would not be asking me these questions, I did not give any info. I really got very mad, we got disconnected and he called back, I told him to send DEA out I was not guilty of anything and not call again and I could hear a lot of noise going on and asked if this was a call center and he hung up on me call was on 6/20/19 at 2:52pm and again at 6/20/19 at 3:10 pm.

    • Hi Linda. Thank you for letting us know about these calls. We do not usually make random calls. If you or anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams here. We hope this helps.

  24. I got two calls just today the same number shows up from North Carolina and said I need to contact there agents right away. An got a few before said he was social security an then said he was from Kentucky fried chicken to have free delivery

    • Hi Donald. Thank you for letting us know about these calls. We do not usually make random calls. If you or anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams here. We hope this helps.

  25. Not just phone calls. Beware of messages from friends telling you you can receive federal Grant’s. As much as $160,000. They just want you to pay a delivery fee of $700 to ship you the check. Sign off and call the authorities. They have hacked your friend’s social media account and are contacting everyone on the friend list.

  26. I received 2 different phone calls this morning (June 20,2019) with the same exact voicemail. Both have stated that they are from the Department of Social Service and had just suspended my social security number due to suspicious activity. It should be noted the caller ID is presented as “United States” and the phone numbers are +1(510)112-7561 & +1(510)112-7585

    • Hi Be. Thank you for letting us know about these calls. We do not usually make random calls. If you or anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams here. We hope this helps.

  27. I have been getting them on my Comcast phone. Some using more then 6 numbers. I have a phone that blocks the calls if we do not answer. But they start using false names to use another number.

  28. I have several scam calls saved on my land line phone. Do you still encourage people to report the numbers and conversation to the Do Not Call website?

  29. I START RECEIVED THIS CALLS AFTER RETIRED..I THINK SOMEBODY INSIDE SSI..SELL INFORMATION…I TIRED WITH THIS..AND INSPECTORS FROM SSI NEVER ANSWER..PLEASE STOP THIS..

  30. My cell phone is useless for business purposes. I no longer trust cell phone calls/notices supposedly from my bank; instead, I go to the bank in person when I need to make a transaction. Yes, I live close to shopping where the bank is located. At first, I would give my bank account number and credit card number to prove I was an honest customer of the bank. No more; scammers are too frequent and have ruined any hope of cell phone companies to provide a safe avenue for banking customers.

  31. The one scam call I get constantly is from Nancy and the other one is from Jason. They call about 3 times a day on my cell phone.

  32. I have gotten up to 20 phone calls a day. Even if I block them all they do is change the last digit on the number and call again. Not answering doesn’t help, they keep calling, blocking doesn’t help. Have gotten a call from a Dr’s office and answered it thinking they had the wrong number, it was a robo call. They seem to get around any blocks. It gets annoying. If I’m on the phone, there is one number that will call every 1 to 1 1/2 minutes annoying beeping in the ear, and once off the call will end up with sometimes 5-7 phone calls. Something really needs to be done to stop this. Know people need work, but there must be something that can be done. help!!!!

  33. Create an easy remember three-digit number that a recipient can enter into his or her phone when receiving a spoof call to call-block that number in the future.

  34. Receiving call from: +1(1)866-374-453 leaving massages that My social security number is going to suspended because of suspicious activity. I want to if this is scam number I haven’t answered the phone call or return message. I would like to report this number.

  35. My mother keeps getting automated calls saying her SS was compromised and today she received one saying it was cancelled. All messages were left on her voice mail. The number used was 661-567-1214.
    Luckily she is smart enough to not fall for this!

  36. The telephone companies ARE able to prevent this. They are complicit in these practices. With computerized switching systems and a little extra programming, they can tell when spoofing and robot type calling occurs. They COULD stop this! They would if the FCC were on the ball and got whomever needs to pass whatever law is necessary to force the telephone companies to eliminate this–OR–merely put a policy in place that forces them to eliminate this type of terrible invasion of privacy.

  37. I rec’vd several calls whose prefix numbers are always (510) 112. The last four are always different. Some of the numbers are (510) 112-7884, (510) 112-7864, (510)112-7850, to list a few. Claim to be SSA. Are these calls legit or scams?

  38. FTC and the FCC have done little to stop these calls. Amazing that the NSA is able (I’m sure the NSA still is) track & store so many e-mails, yet somehow the FTC and FCC are unable to track calls back to the spoofers & phishers. Instead, I was just notified by a state agency that thanks to a “phisher” my confidential information was hacked along w/that of thousands of others.
    So, I wouldn’t say the FCC and FTC are doing a good job. That’s the THIRD time it’s happened, a credit reporting entity, a health insurer, a state agency. It doesn’t matter how careful I AM, when all these entities that demand to get & store my confidential information are careless (one breach occurred because the credit reporting corporation failed to install a security patch for several months after they’d gotten it, been warned to install it). And NOTHING happened to the insurer or the credit reporting agency. NOTHING. No fines, no penalties, nothing.
    No wonder it keeps happening, over & over again. As usual, individuals are left to deal with hassle and potential damages for stolen data.

    So I don’t agree, I think the FCC & FTC are doing a lousy job. And Congress. The EU passed stronger data privacy protection laws years ago. The current Congress still can’t manage it.

  39. Get as many as a dozen calls per day from robo-calls that I don’t answer if don’t know the number or name on caller ID. Some for donations and some trying to give me something that medicare will pay for per them. I used up all my “Block call” (only 15) on my phone. They are from all over the USA and a lot 0f local area code numbers.

    • Thanks for letting us know, Frank. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. Thanks also for helping us fight fraud.

  40. If the phone companies have been empowered to block these robocall, why are these calls increasing? Example, this week my home home and my cell phone both rang at the same time with the same number displayed. I must get on average 8 calls a day on each of our phones that we have (home phone & 3 cell phones).
    Why can’t the phone companies make it impossible for anyone to change the phone number displayed in order for the call to go through. Make the call disabled at time of originating the call if it the not the actual true number.

  41. Are you going to protect us as well when the caller ID number is unrecognizable, but the caller is legitimate such as my doctor, social security, Medicare, a company we do business with?

    Appointments not made, bills not paid, instructions not followed etc because I don’t recognize the number.

    Stop spoofing now in its tracks. All callers should have unchangeable accurate caller id’s. The only option would be to hide your caller ID. The person receiving the call is not responsible for not answering a masked call. Absolutely no fake caller Id’s.

  42. I keep getting a message say they are legal dept ssa they leave no name tell me to hold line that a rep will be with me ssa does not have my phone # its new# i was told ssa does not call please advise i am retired on ss.

  43. all the numbers I’m emailing you are scams calling my cell phone.
    877 153-8608 510 112-7850 510 112-7847
    510 112-7840 . I wish there was something we could do. I block them but a new one is always popping up.

    • Thanks for letting us know, Debbie. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. Thanks also for helping us fight fraud.

  44. I have been receiving scam calls on my social security account. Rachel Merrill at 317-679-2772. This has gone on for months. My card number is *** – ** – ***.
    Thanks for your help with this matter.
    Sincerely,
    Rachel Merrill

    • Hi, Rachel. Thanks for checking in with us. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. We hope this helps.

  45. I Been getting scam scam calls saying i that I have a warrant out for my arrest and that I have to pay so much of money so there won’t be a warrant issue for my arrest and that I have to send money to social security to stop the warrant

    • Hi, Tonya. Thanks for checking in with us. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. Thanks, again.

  46. I have been receiving calls stating that actions are been taken against my Social Security account or that I may be required to appear before a U S Magistrate. Are this legitimate calls?

  47. This blog post explains “the FCC is doing everything we can” can you explain what this is specifically? Thank you

  48. Please please… Stop the calls that keep coming and coming…. They say they are from the SSA…The # they use is 877-324-0398 Thank you so very much… Please help… I have no way to block this # on my land line, and they call several times day, and night…

    • Hi, Tammy. Thanks for letting us know. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. We hope this helps.

  49. Just received a robocall from the “Social Security Administration” from 214-612-6821 (Red Oak, TX)…….it was an automated call to let me know my account has fraud activity and I am currently being investigated for a felony and to …and then I hung up……

    • Hi, Lauren. Thanks for checking in with us. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. We hope this helps.

  50. Scam call from 201 473 4991, left message, was answered by an Indian claiming to be “Harry Smith”.
    3:49 PM 6/26/2019.
    I have saved the voicemail if anyone wants it.

    • Thanks for letting us know, Brian. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. Thanks, again.

    • Thanks for checking in with us, Richard. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. We hope this helps.

  51. My Son, Raymond J Marx, Jr, just got a call from 800 293 940, which told him that his social security number was blocked due to “some suspicious activity” AT&T blocked the number but, it come from his Google Voice number and they were able to leave him a message, if you’d like more information, contact him about it.

  52. I received calls from these numbers claiming to be Social Security today with voicemail threats to my account. I call SS and learned about the scam.
    281-503-4789
    281-105-9606
    877-668-6789
    877-736-7843

  53. Keep getting calls from this number 202 746 9759 Washington D C saying I have arrest warrant for fraudulent activity. J

    • Thanks for checking in with us, Joe. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. Thanks, again.

  54. Today at 1130am I received the robo call from the phone number 281 845-3539. Also my wife from number 813 285-4082. My aunt and cousin also have received this call. Please investigate.

  55. I have received 3 phone calls this morning, all different #’s from people pretending to be from SSA. One # even had a name

    • Hi, Nancy. Thanks for checking in with us. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. We hope this helps.

  56. Please stop insulting us with your generic, copy and paste (adding our name to your reply does not fool us at all): “Thanks for letting us know. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. We hope this helps.”
    We want a REAL and PERSONAL reply to our complaints!! I, too, am fed up to HERE with over 40 calls per day of CRAP!

  57. The following phone number called me as a scam: 281 084-5531. It was a male’s electronic voice that said my social security had been canceled due to a security breach and wanted me to press “1” for further information. I hung up.

  58. Received call from a man claiming to be through investigative office in re : misuse of my social security number. Am suppose to have 7 bank accounts plus credit cards totaling $147,000. Said my account was being frozen for 48 hours. Any funds that were in it would lost. Is this legit?

  59. I have a robocall just recently saying that I have a refund from SSA and needs confirmation ….. I just hang up and did not give him a chance to say more.

  60. Is there a link to report the caller ID from the Social Security robo/scam calls? I got one today that went to an automated message. I called back and they tried to identify themselves as Social Security office with an ID. When I told them that I didn’t believe they were calling from the Social Security office they hung up. This is the number from my caller ID 1-800-575-1874. I get these calls pretty regularly.

  61. There is a robocalled from New York saying my SSDI got hacked. I looked up the number and its a robocaller. its repeat message. 1646 491-2683. They need to be reported to the FCC

  62. Just fyi, scammer wants to call back at 516-544-8215
    don’t know if you have ways to track or get these scammers. no need to respond. This is information only

  63. We have received robo calls on our cell phones from 475-223-1057. Claims to be from SSA & wants us to enter the last 4 of our SSAN. The message further states that if we don’t respond they will have us arrested.

    • Hi. Thanks for checking in with us. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. We hope this helps.

  64. I received a call on my cell phone today (July 1, 2019) that I didn’t answer but they left a voice message (it was a recording) saying: This is the Social Security Administration, please call us at 971-812-1005, there is legal enforcement action filed on your social security number for fraudulent activity. Before you get arrested call us back at 971-812-1005.

    • Thanks for checking in with us, Susan. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. We hope this helps.

  65. I have received 7 calls today from 510-112-7901 claiming to be Social Security, they leave a voice mail stating that there has been trouble with my social security number and it has been cancelled and to call back.

  66. Last night I received a telephone call – caller Id showed BUDA TX *** – ** – ***. I did not answer the call and it went to my voice message. The called said “she is calling from Social Security Administration Office – her name Amanda Barns. She said that a social security number was used on the south boarder of Texas. Stated to press #1 for additional information. (which I did not do)

    • Hi, Shelley. Thanks for checking in with us. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. Thanks, again.

  67. While the advice given is adequate for cell phone users, it is not enoungh for those who also have a landline or ONLY have a landline. In these cases one should arrange to sign up with their service provider for Caller ID and purchase a telephone that will display same. An alternate solution is to buy an inexpensive answering machine (a one time expense) and monitor all incoming landline calls which should not be answered unless the caller identifies him/herself and you wish to talk them.

  68. I just received a scam call from 410.413.7211 claiming to be a federal investigator looking into my social security account and they have identified a problem. They say they needed to be called back immediately to avoid problems.

    • Hi, Jackson. Thanks for checking in with us. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. We hope this helps.

  69. my friend got a call from social security saying that his account had been hacked. they called from 872-484-7212. said they were from chicago, ill. this was on the 4th of july. is this a scam?

    • Hi Teresa. Thank you for letting us know about these calls. We do not usually make random calls. If you or anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams here. We hope this helps.

  70. I received a message on my cell phone on Saturday, July 13, 2019 at 12:46 PM from 646-583-1319 telling me my Social Security Number was being suspended due to “suspicious activity” and that I should press “1” for information on my case. Clearly, this is a scam, and of course I did not press 1. But I will be calling on Monday morning to make sure my Social Security number is OK. What can we do to stop and penalize these scammers?

    • Hello Marian. Thank you for letting us know about these calls. We do not usually make random calls. If you or anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams here. We hope this helps.

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