The Social Security program is turning 80 years old this year, but age has only made us stronger, wiser, and more agile! We are pleased that, through the years, we continue to provide our best customer service to you, the American public, by innovating with the latest technology.
In August of 1935, our mission started by offering retirement programs to assist the most vulnerable members of the public. Everything was done by hand — paper forms were filed and calculated for every person in the United States. Other agencies donated employees to help with our new mission. Today, we have about 60,000 dedicated and compassionate employees, and our services are digital, mobile, and secure through our many online applications. In fact, July 19-25 is National my Social Security week. We will host numerous events and activities across the country to raise awareness about the benefits of opening a secure my Social Security account.
With a secure my Social Security account, you can verify your earnings history, see your future benefit estimates, and much more from the comfort of your home or office. The convenience and safety of doing business online is another way we’re meeting the changing needs and lifestyles of our customers. As we said, turning 80 has only made us quicker on our feet.
As we work to expand online services for those who prefer that flexibility, we continue our commitment to providing you with top-notch, face-to-face assistance in field offices across the nation or through our nationwide toll-free telephone service. Our frontline employees offer world-class service to millions each day.
We’ve come a long way and are proud of our strong history of service to you. We look forward to making the next 80 years just as great with continued professionalism and innovation!