Online Services

See What You Can Do Online!

April 16, 2018 • By

Reading Time: 1 Minute

Last Updated: August 19, 2021

For over 80 years, Social Security has changed to meet the needs of our customers. Today, our easy, secure, and convenient-to-use online services allow you to do business with us from the comfort of your preferred location. From requesting a Social Security card to filing for retirement, our online services have got you covered. Check out our infographic, which shows what you can do online:

See What You Can Do Online, S S A Publication 05-10216, Infographic

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

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Comments

  1. Norene F.

    please help me to get an SSI disability benefits letter for my son.I need it today

    • V.V.

      Hi Norene, thanks for using our blog. If you are the representative payee for your son, you may be able to request one online. Select the new Representative Payee Message Center to access, view, and print available messages, alerts, and online notices for the beneficiaries you represent.

      If unable to request online, you can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  2. Arthur R.

    My wife, Judith A. Ritter *** – ** – *** passed away on 6-7-20. Please stop her SS checks.
    Thanks
    Arthur O. Ritter

  3. Stephanie B.

    I cannot figure out how to get replacement social security cards for my kids. I need them as soon as possible. Please help!

  4. Reyhan A.

    To Whom It May Concern,

    I’d like to learn my Social Security Number. I used to live in Chicago between 1981 and 1985 as a Illinois resident. I earned my SSN by being married to an American citizen and having an American child.

    Thank you for your information and help.

    Sincerely,
    Reyhan Aysen WOLFF
    My husbands’ name is Gregory Anthony WOLFF
    My chids’ name is Hulya Ipek WOLFF

    • A.C.

      Hi, Reyhan. For your security, we do not have access to private information in this venue. If you are living outside of the U.S. you can contact your local Federal Benefits Unit for any assistance related to Social Security benefits. Also, our Office of International Operations home page provides more information to assist our customers living abroad. Keep in mind we cannot give you the Social Security number over the phone. Thanks!

  5. Ana T.

    Quiero saber la fecha que reabren las oficinas en laredo, tx . Para tramitar mi SSN CARD. Por primera vez o si se puede tramitar por correo o mandando la papeleria por email escaneada .
    O como puedo tramitarla?
    O sacar cita?
    Porfavor contestenme

  6. Lucia O.

    Can we scan and email documents for retirement?

    • V.V.

      Hi Lucia, thanks for using our blog. All required documentation must be either originals or certified copies by the issuing agency. We cannot accept photocopies or notarized copies of documents. Any documents you provide will be returned to you. You can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  7. David H.

    I need to get my 2018 statement , how do I get it?

    • V.V.

      Hi David, thanks for using our blog. To request a replacement SSA-1099 for 2018, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778) or
      •Contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  8. John D.

    i am a US Citizen living in Australia. I receive my monthly SSA retirement benefits ( am 86 years old ) via direct deposit to my Australian bank. As of 28/05/2020 have yet to receive my EIP. I have been trying to contact SSA viaa email without success. Please , can you help me? thank you, John De La Cruz ssn XXXXXXXXX email johncruz@optusnet.com.au Thank you, John De La Cruz

    • V.V.

      Hi John, thank you for your question. Please visit the IRS Economic Impact Payments Information Center to answer your questions about eligibility, payment amounts, what to expect, when to expect it and more. Hope this helps!

  9. Debra B.

    What is the maximum amount of money I can make at age 64 and still receive my SS Benefits

    • V.V.

      Hi Debra, thanks for using our blog. The amount you’re allowed to earn while receiving benefits depends on your age. If you’re under full retirement age for the entire year, then we deduct $1 from benefit payments for every $2 earned above the annual limit. For 2020, that limit is $18,240.

      Visit our Retirement Planner: Getting Benefits While Working and our Retirement Earnings Test Calculator. Hope this helps!

  10. Pamela J.

    I work part time and am on social security disability. The State of Maine has given us extra money for working on the front lines as I am an essential worker. can I have this money during this time of the covid 19 even if it puts me over the limit of what I can earn. I work for Catholic Charites of Maine.

    • V.V.

      Hi Pamela, thank you for your question. Social Security has special rules that make it possible for people with disabilities receiving Social Security Disability (SSDI) or Supplemental Security Income (SSI) to work and still receive monthly payments. These are called work incentives.

      For SSDI beneficiaries, there is a Trial Work Period (TWP) and then an Extended Period of Eligibility (EPE). The TWP allows you to test your ability to work for at least 9 months. During this period, you will receive your full disability benefit regardless of how much you earn as long as your work activity is reported and you continue to have a disabling impairment. In 2020, any month in which earnings exceed $910 is considered a month of the 9-month trial work period.

      Once you’ve completed your TWP, you get a 36-month safety net called the EPE. During the EPE, you get benefits for all months your earnings or work activities are below the Substantial Gainful Activity (SGA) level as long as you continue to have a disabling impairment. Social Security will suspend cash benefits for months earnings are over SGA and start benefits again if earnings fall below the SGA level. In 2020, you are earning SGA if your earnings, after any allowable deductions, are more than $1,260 in a month.

      Check out Social Security’s Red Book for descriptions of the many work incentives.

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