Online Services

See What You Can Do Online!

April 16, 2018 • By

Reading Time: 1 Minute

Last Updated: August 19, 2021

For over 80 years, Social Security has changed to meet the needs of our customers. Today, our easy, secure, and convenient-to-use online services allow you to do business with us from the comfort of your preferred location. From requesting a Social Security card to filing for retirement, our online services have got you covered. Check out our infographic, which shows what you can do online:

See What You Can Do Online, S S A Publication 05-10216, Infographic

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

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Comments

  1. D

    Does death certificate provide adequate notification to Social Security? I cannot find other information on how to notify of parent’s death.

    • V.V.

      Hi there. We are very sorry for your loss. Typically, the funeral director notifies us of an individual’s passing by contacting the local Social Security office. To verify this information was reported, call our toll free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. or you can contact your local Social Security office directly.

      See our Factsheet on How Social Security Can Help When a Family Member Dies.

  2. Carole K.

    I never received the new medicare card.
    We sold the house you sent it to.
    My address is 906 Cove Pointe Place, Vero Beach, Florida 32963.
    Can you resend it to me?
    Carole Kaplan

    Phone: -7227
    Mobile: 8281

    • V.V.

      Hi Carole, thank you for contacting us. Unfortunately, and because of security reasons, we do not have access to personal records in this blog and cannot assist you with your address change.

      If you need to update your address, you can use your personal my Social Security account.

      If you are unable to change your address online, you can:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m.; or
      •Contact your local Social Security office.

      Just a reminder – Please be cautious about posting personal information on social media channels.

  3. Richard H.

    I cannot find a way to change my Direct Deposit of Social Security Checks

    • V.V.

      Hi Richard. Thanks for the question. If you’re receiving Social Security benefits (retirement, survivors, or disability), you can start or update your direct deposit information by using your personal my Social Security account.

      If receiving Supplemental Security Income (SSI) or unable to conduct business online, you can start or update your direct deposit by contacting the bank, credit union, or savings and loan association or by calling Social Security at 1-800-772-1213 (TTY 1-800-325-0778).

      See our Frequently Asked Questions web page for more information.

  4. James K.

    I was wondering where my new Medicare Card was sent.

    • V.V.

      Hi James, thank you for your question. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. If you need to update your address, you can use your personal my Social Security account.

      Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.

      Visit Medicare.gov/NewCard for additional details.

  5. Ruth A.

    current address of Ruth Alley Bradshaw ss# — — 6567
    is 7338 South 2172 West West Jordan, UT 84084

    I have not received my new medicare card yet. Thanks Ruth Bradshaw

    • V.V.

      Hi Ruth, thank you for your question. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. If you need to update your address, you can use your personal my Social Security account.

      Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.

      Visit Medicare.gov/NewCard for more details.

      Just a reminder – Please be cautious about posting personal information on social media and communicating personal information via email.

  6. Ellen R.

    You state that I can review the status of an appeal on my Social Security online, but I cannot locate where I go once on my account to do this. I submitted a reconsideration on 4 November and received a confirmation email from you on the same day. Please help.

  7. F. D.

    I am trying to report an unknown SS payment that was deposited into my checking account on November 1, 2018. Can someone please call me at 850-916-4879.

    • R.F.

      Unfortunately, and because of security reasons we do not have access to personal records in this blog and cannot answer your question at this time. One of our representatives should be able to provide you with an explanation. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks.

  8. Marilyn b.

    Still have not got new card M. Barker po box 2961 paradise. Ca 95967

  9. Angela R.

    My present Medicare card is worn out and does not list my complete name as it appears in my Social Security and US passport: Angela Reineke Sobrino.

    • R.F.

      Hello Angela. Your name in the Medicare card should match the name on your Social Security benefit record and Social Security card. Unfortunately, and because of security reasons we do not have access to personal records in this blog. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week.
      Or visit your local Social Security office. Thanks.

  10. Angela R.

    My present Medicare card is worn out and does not list my complete name as it apears in my Social Security card and in my valid US passport.

    • R.F.

      Hello Angela. Your name in the Medicare card should match the name on your Social Security benefit record and Social Security card. Unfortunately, and because of security reasons we do not have access to personal records in this blog. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week.
      Or visit your local Social Security office. Thanks.

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