Reporting Changes is Your Responsibility
Reading Time: 2 MinutesLast Updated: November 6, 2023
If you receive benefits from Social Security, you have a legal obligation to report changes, which could affect your eligibility for disability, retirement, and Supplemental Security Income (SSI) benefits. You must report any changes that may affect your benefits immediately, and no later than 10 days after the end of the month in which the change occurred.
Changes you need to report range from a change of address to traveling outside the United States for 30 consecutive days. To get a list of reporting responsibilities under disability, please read our publication, What You Need to Know When You get Social Security Disability Benefits, and for SSI, read What You Need to Know When You Get Supplemental Security Income. If you’re receiving retirement benefits, What You Need to Know When You Get Retirement or Survivors Benefits is also helpful.
Life changes can affect your benefits. You may be due additional payments, or you may be overpaid and have to pay us back because you didn’t report the overpayment in a timely manner. The SSI program may apply a penalty that will reduce your benefits if you fail to report a change, or if you reported the change later than 10 days after the end of the month in which the change occurred. If you fail to report changes in a timely way, or if you intentionally make a false statement, we may stop your SSI, disability, and retirement benefits. We may also impose a sanction against your payments. The first sanction is a loss of payments for six months. Subsequent sanctions are for 12 and 24 months.
You can report your change online, or by calling toll free at 1-800-772-1213. If you’re deaf or hearing-impaired call TTY 1-800-325-0778. Mail the information to your local Social Security office or in person if you prefer. If you receive SSI, you should ask about our options to use the automated toll-free SSI Telephone Wage Reporting Service or the free SSA Mobile Wage Reporting app.
If you receive benefits and need to change your address or direct deposit, you can conveniently do so by creating a personal my Social Security account.
Get the right check, in the right amount, at the right time, by reporting changes right away!
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Tags: retirement benefits, SSI, supplemental security income, survivors benefits
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Doug Walker, Deputy Commissioner, Communications
Deputy Commissioner, Office of Communications
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Chase B.
My name is Chase Blue and I was at the social security office yesterday for redetermintation and I noticed this morning a mistake on the redetermination summary. How can I get this fixed without going back to the office?
Reedy
Well, that was a pretty fascinating read, not going to lie. I really hope you continue to write. Probably one of the more informative pieces I’ve read on this subject. Thanks!
Rachael
I don’t unerstand the internet. I moved home to be with my mom on the first. I lived in Fort wroth texas 20 years. I have medicaid and snap from there. I need to report i do not live there anymore. My name is Rae Nagalla.. I need to go to a dr to get medds . Can you help me? I like to eat to
469-685-3780
Linda S.
My rent change from 211.00 to 227.00
R.F.
Hello Linda. Unfortunately, and because of security reasons we do not have access to personal records in this blog.
Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks.
Jackie b.
Hello this is Jacqueline Briggs I just want to report my address has been changed you guys got my apartment number wrong which is apartment 2 my address is 13 Bleecker Street New York City Apartment 21122 113 Bleecker Street Apartment 2 New York Brooklyn New York 11221
R.F.
Hello Jackie. Unfortunately, and because of security reasons we do not have access to personal records in this venue and cannot update your records. If you get Social Security benefits (retirement, survivors, or disability) or are enrolled in Medicare, you can change your address online by using a my Social Security account.
Just a reminder – Please be cautious about posting personal information on social media. Thanks!
Edward K.
I’m needing to update my bank information because my account number has recently been changed.
R.F.
Thank you for contacting us, Edward. If you already receive benefits (retirement, survivors, or disability) and you have a bank account, you can start or update your direct deposit by using your personal my Social Security account. Thanks!
Doris W.
To whom it may concern I Doris Watts is disabled and received a check each month but now my check has been off for 5 to 6 months they said I need a payee over my check didn’t have one then but now I have a payee that I want over my money thank you my payee who I want to be my payee name is Marvin Giles his date of birth is 01/23/1967 relationship to him is my fiancee known him for 6 years and we live together thank you
R.F.
Hello Doris. Unfortunately, but for security reasons, we do not have access to personal records in this blog. Please continue working with your local office. You can request to speak with the manager to see how we can help to expedite resolution of your situation.
If you are unable to visit the local office, you can call our toll free number at 1-800-772-1213, representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later in the week. Thanks!
Hunter C.
Hello there ,
My problem is That when I closed my rep payee account with hope services .my savings was turned over to social security.How can I get my savings sent to me.
R.F.
Hello Hunter. Unfortunately, but for security reasons, we do not have access to personal records in this blog. Please continue working with your local office. If you are unable to visit the local office, you can call our toll free number at 1-800-772-1213, representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks!
Dwane J.
I’m my son payee representative and I’m trying to report that I started working last month at McDonald’s
Norman L.
I want to know if I move to another state will my retirement benefits change.
R.F.
Hello Norman, your payments will not change, your retirement benefits are federal administered programs and are transferable to other states. You can create a my Social Security account and simply change your address online. Thanks!