Reporting Changes is Your Responsibility
Reading Time: 2 MinutesLast Updated: November 6, 2023
If you receive benefits from Social Security, you have a legal obligation to report changes, which could affect your eligibility for disability, retirement, and Supplemental Security Income (SSI) benefits. You must report any changes that may affect your benefits immediately, and no later than 10 days after the end of the month in which the change occurred.
Changes you need to report range from a change of address to traveling outside the United States for 30 consecutive days. To get a list of reporting responsibilities under disability, please read our publication, What You Need to Know When You get Social Security Disability Benefits, and for SSI, read What You Need to Know When You Get Supplemental Security Income. If you’re receiving retirement benefits, What You Need to Know When You Get Retirement or Survivors Benefits is also helpful.
Life changes can affect your benefits. You may be due additional payments, or you may be overpaid and have to pay us back because you didn’t report the overpayment in a timely manner. The SSI program may apply a penalty that will reduce your benefits if you fail to report a change, or if you reported the change later than 10 days after the end of the month in which the change occurred. If you fail to report changes in a timely way, or if you intentionally make a false statement, we may stop your SSI, disability, and retirement benefits. We may also impose a sanction against your payments. The first sanction is a loss of payments for six months. Subsequent sanctions are for 12 and 24 months.
You can report your change online, or by calling toll free at 1-800-772-1213. If you’re deaf or hearing-impaired call TTY 1-800-325-0778. Mail the information to your local Social Security office or in person if you prefer. If you receive SSI, you should ask about our options to use the automated toll-free SSI Telephone Wage Reporting Service or the free SSA Mobile Wage Reporting app.
If you receive benefits and need to change your address or direct deposit, you can conveniently do so by creating a personal my Social Security account.
Get the right check, in the right amount, at the right time, by reporting changes right away!
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Tags: retirement benefits, SSI, supplemental security income, survivors benefits
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Doug Walker, Deputy Commissioner, Communications
Deputy Commissioner, Office of Communications
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William D.
call me at 352-503-9575 William D Huggins
William D.
need to change my address. William D Huggins 10639 W Palmetto St Homosassa, FL 34448
Glenn
i’m telling you that my brother pass on or around 3/21/18 his name is Dale Edwards Smith born on 7/14/ 65. i beleave, he was 2 years younger than me, my name is glenn smith i;m his brother, any question call me 612-384-4160 i i want too make sure no one uses is namr on his up coming ssi check card is not used or his name is used to further themselfs
Jeanne L.
how do I change the bank information where my social security direct deposit would go
joe b.
i have madicaid.
MEREDYTHE C.
I HAVE BEEN TRYING TO CHG MY ADDRESS FOR SOCIAL SEC. ALTHOUGH I AM USING MY SAME CAL BANK, ALSO I WAS TOLD I HAVE TO CANCELL MY CAL MEDICAID, I JUST SIGNED UP FOR OHIO MEDICAID? CANNOT GET ANYONE IN CA TO PICK UP THE LINE AND HELP ME. SOMEWHERE IT WAS SAID I CANNOT TRANSFER BENEFITS, AND SOME SAID I CAN, I SHOULD HAVE DONE THIS BEFORE I MOVED, HOWEVER I MOVED WITH VERY ;LITTLE NOTICE!
gina s.
I NEED TO CHANGE MY BANK INFORMATION WHY IS IT THAT IT IS NOT ALLOWING ME TO OPEN MY ACCOUNT ON THE WEBSITE IT KEEPS TELLING I HAVE EXCEEDED MY LIMITS THIS IS RIDICULOUS
I NEED TO CHANGE MY INFORMATION THIS MAKES NO SENSE WHAT SO EVER PLEASE EMAIL ME AT GMSMITH257@AOL.COM
J.Y.
We are sorry you are having difficulty with your personal my Social Security account. For assistance, please call 1-800-772-1213. After you hear “Briefly tell me why you are calling,” say “Help Desk” for help with a my Social Security account. Sometimes, it might be best to visit your local Social Security office for further assistance. To find out how to locate your local office, please visit http://go.usa.gov/Z4fT. We hope this helps!
james c.
i am moving in a week and need to update my info
Ronald H.
I changed my bank for SS deposit three (3) months ago. You promised it would be there after 2 months which would have been Feb. 2018. Had all kinds of trouble as it never arrived, overdrawn bill payer payments. Found it at old bank. Now its the 3rd month (March) and neither bank has received my SS deposit. What can I do?
Bexaida A.
No activation code was ever given me? Set up never happened
R.F.
If you are unable to create an account or encounter a problem with your my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. Thanks!