Frauds & Scams, Online Services

Protecting Your Social Security

September 15, 2017 • By

Reading Time: 2 Minutes

Last Updated: November 3, 2023

man and woman sitting at table, looking at laptop

At Social Security, protecting your personal information is more important than ever. We continue to evaluate and improve our robust cyber-security program to safeguard your information. The thing is, we can’t do it alone. You can help us secure your information by taking one of these steps:

  • Open your personal my Social Security account. A my Social Security  account is your gateway to many of our online services. Create your account today and take away the risk of someone else trying to create one in your name, even if they obtain your Social Security number.
  • If you already have a my Social Security  account, but haven’t signed in lately, take a moment to log in. We’ll send a one-time security code to your cell phone or to your email address each time you sign in with your username and password. The security code is part of our enhanced security feature to protect your personal information. Keep in mind that your cell phone provider’s text message and data rates may apply. If you suspect identity theft, report it to our Office of the Inspector General. 
  • If you know your Social Security information has been compromised, and you don’t want to do business with us online, you can contact us to block any automated telephone and electronic access to your Social Security record. No one, including you, will be able to see or change your personal information on the internet or through our automated telephone service. If you block access to your record and then change your mind in the future, you can contact us and ask us to unblock it after you prove your identity. This resource is available to certain victims of domestic violence or identity theft and those who need extra security.

We will continue to do our part to protect what’s important to you. And we’ll continue to advise you on how to protect yourself.

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

Comments

  1. Bonnie J.

    Will not let me update password

  2. Mozelle M.

    Mozelle Mitchell
    650 Jewell Avenue #308
    Pacific Grove
    CA 93950

    *** – ** – ***

    Change my Information

  3. Lawrencefauntleroy

    I do not remember my email code

  4. Lawrencefauntleroy

    I can not remember my code to my account

  5. William C.

    The United health care had my monthly cost of $17.00 per month. My March deduction hasn’t been deducted , and I am getting bills to pay $17.00 . has my March payment been deducted from my Social security ? united health care was changed as of April 1 .2018.
    I now have Humane Gold part “d”. with no monthly charge .
    I was concerned because United might be trying to get extra money.

  6. Cheryl W.

    This website is horrible. I have attempted 3 times to create an account. It keeps locking me out because it is saying the information is not correct. I know my SS #, my phone number, name, address and birthdate. What the heck is wrong?

    • R.F.

      Hello Cheryl. We’re sorry that you’re having difficulty accessing your my Social Security account. Please call our dedicated my Social Security-Hotline. To reach this hotline, call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”, or contact your local Social Security office. Thanks!

  7. Sherrin S.

    I need a new replacement card I’m on Medicare with help from extra help

  8. Leona G.

    I believe there is an error I think I saw my last name misspelled in my name please check my last name is Gagnier not Gsgnier
    PLEASE CORRECT!!

  9. sirlei d.

    Eu estou muito satisfeita com a legalização, de minha conta,e minha rede de trabalho online eu só tenho que agradecer,aqui vai um grande abraço.!

  10. church

    what SS/? I have been disabled all my life I hve TBI and hereditary cancer Im disabled veteran disabled dependent survivor My father Ramon Max Church MTS Us Airforce Air Lift Command Decorated for his service in Korea He was awarded thel metal of honor and numerous other awards and metals My father lead thee congregation at our church trinity baptist in Lebanon Oregon he also made guns very well renound law abiding upstanding citizens and pillars in our community my grandfather Archie Church was a blacksmith in the same shop back when they used to drag logs by horseback very well renound upstanding citizens I have PTSD IBS Rumetoid arthuritis I have a totally clean record i think it speaks for itself thankyou you are doing a great job

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