National Social Security Month Shines a Light on Our Online Services
Reading Time: 2 MinutesLast Updated: November 3, 2023
In April, we celebrate National Social Security Month, and highlight our agency’s mission and purpose. We’re with you throughout life’s journey — from birth, to marriage, and into retirement — and we’re always searching for ways to give you easy and secure access to everything we offer.
We are constantly expanding our online services to give you freedom and control in how you wish to conduct business with us. Our online services help you plan for the future and keep you in control of your benefits. You can go online to:
- Find out if you qualify for benefits.
- Use our benefit planners to help you better understand your Social Security protection.
- Estimate your future retirement benefits to help you plan for your financial future.
- Retire online, or apply for Medicare quickly and easily.
- Open your personal my Social Security account. Your personal account is the most powerful tool to help you stay in control of your Social Security record. If you don’t receive benefits yet, you can:
- Get your Social Security Statement to review your earnings, make sure they’re recorded correctly.
- Get a benefit verification letter to prove you don’t receive Social Security benefits or that you applied but haven’t received an answer yet.
- Request a replacement Social Security card if you meet certain requirements.
- Check the status of your application or appeal a decision.
If you receive benefits, you can:
- Change your address and phone number.
- Get a benefit verification letter to prove you receive Social Security benefits, Supplemental Security Income (SSI), or Medicare.
- Start deposits or change your direct deposit information at any time.
- Get a replacement Medicare card.
- Get a replacement Benefit Statement (SSA-1099 or SSA-1042S) for tax purposes.
Do you own a business? You can also use our Business Services Online suite to report employee wages and verify names and Social Security numbers for W-2s.
Join us and celebrate National Social Security Month by seeing everything you can do online!
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Tags: Medicare, my Social Security, my Social Security account, retirement benefits, Social Security benefits
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Jim Borland, Acting Deputy Commissioner for Communications
Jim Borland, Acting Deputy Commissioner for Communications
Comments
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Greg T.
This would be nice if it was all true. I tried to file an appeal (Reconsideration) on-line, it never went into the system even though I received email reply indicating it had been received by SSA.
After filing a written-regular mail reconsideration (delayed by almost two months because of on-line issues, I have not been able to monitor or get any updates on-line. I have to call and wait for 60plus minutes or go to my local office which takes at least 2-3 hrs.
It is not doing what it is supposed to do. Still waiting for any correspondence on my reconsideration now 5 months later!
Ross S.
I was suppose to start getting SS, they sent me 1st check with back 6 months a month and half ago then nothing since then, what happened, my ss number *** – ** – ***
terry P.
I have request for pin by mail, 3 seprate times and no reply for 3 months. Please nelp.
R.F.
Please call our dedicated my Social Security-Hotline for assistance. Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”, or contact your local Social Security office. Thanks!
Frances H.
Would like to know why i didn’t get a raise this year when all i know got one. doesn’t seem right.
R.F.
Hello Frances. Unfortunately, and because of security reasons we do not have access to personal records in this blog and cannot answer your question at this time. One of our representatives should be able to provide you with an explanation. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks.
Betty L.
I have a real problem! I have been denied my spousal benefits from my husband’s social security, for 28 years of our retirement. My husband is in failing health. He will be 91 next month, and I just discovered when he passes I still cannot get his social security. I was a teacher and Congress is punishing me for teaching nine and ten year olds for 27 years. I was not able to work to 30 years for my pension to be greater, because of an ill son, so my teacher’s pension isn’t that great. I”m niney and will lose my home when my husband passes. He was in the Navy World War II, and I feel neglected by my country. My husband paid the max to social security for over 35 years. I think this is most unfair to deny me these benefits! Betty Lou Rogers
Joseph P.
I was on Social Security for decades until May 2016. During that time, I had a total of $20,000 overpayment for which I had applied for 3 or 4 wavers. Social security agreed that my case was a big mess, which would take a longtime to clean it up. And by end of 2016 social security cleaned the whole mess up but I still owed $9,700. I worked out a payment plan with social security to take so much out of my monthly check toward the overpayment. In May of 2016, I stopped receiving benefits because I was gainfully employed and making way more of what was required by Social Security. I am still employed.
In February 2018, my nightmare started again when I received 3 different letters from Social Security telling me that I have an over payment for a total of $9,417. Even though the letters have my personal information correct but my name is incorrect. Social Security wrote my name with a middle initial. There is no middle name and my name. I went to my local office and I show my ID and everything else with my name on them and the lady just went ballistic on me screaming at me “all the information on the letters is yours so the overpayment belongs to you and if you’re still against it, you can file for a waver.” Why should I file a waver for an overpayment that doesn’t belong to me? And the local office refused to tell me what period this overpayment was occurred. So right now I don’t know if the first $9,700 is the true overpayment or this $9,417 or both. I am now being threatened to get my wages garnished for the $9,417. I will be 66 on January 2019 in which time I will start collecting SS. They told me they can’t wait until 2019 to collect the money from my benefits. Can’t sleep and don’t know what to!
Priscilla M.
I’m now receiving spousal benefits but would like to know what to expect when I turn 70 – July 26, 2019.
Ruth H.
I need to change the bank direct deposit to another bank.
Judy p.
Would like to know why my benefits don’t go u since I am still working and paying in social security every year plus what my employer pays in
Lynn Y.
Every time I try to access my online account I end up having to change my password. This is very frustrating! I carefully write my new password down, but the next time I try it, it no good. I don’t have this problem with my bank or other online services I use.
R.F.
Hi Lynn, we’re sorry that you’re having difficulty accessing your personal my Social Security account. Please call our dedicated my Social Security-Hotline at 1-800-772-1213 (TTY 1-800-325-0778) for assistance, at the voice prompt, say “helpdesk”. Representatives are available Monday through Friday, from 7 a.m. to 7 p.m. Thanks!