Is that Phone Call From Us?

woman talking on the phone It’s the morning of a busy day at home and you get a call from an unknown number. You answer only to find yourself on the receiving end of a threatening message saying your Social Security benefits will stop immediately unless you provide your personal information. It happens every day to thousands of Americans.  And it’s not Social Security calling.

Scammers have many ways to lure their victims into providing information and then stealing their identities. Sometimes they call under a guise of helping you complete a disability application.

Protecting your information is an important part of Social Security’s mission to secure today and tomorrow. SSA employees occasionally contact citizens by telephone for customer-service purposes.  In only a few special situations, usually already known to the citizen, an SSA employee may request the citizen confirm personal information over the phone. If you do receive a call from one of our representatives, they will provide you with a telephone number and extension.

The Acting Inspector General for Social Security, Gail Stallworth Stone, urges everyone to stay vigilant of impersonation schemes and to not be afraid to hang up.

You must always remember that you’re in control. Also remember that Social Security will never do any of the following:

  • Call you to demand an immediate payment;
  • Demand that you pay a debt without the ability to appeal the amount you owe;
  • Require a specific means of payment, such as requiring you to pay with a prepaid debit card;
  • Ask you for your personal information or credit or debit card numbers over the phone; or
  • Threaten you with arrest or deportation.

If you receive one of these scam calls or emails, do not provide them with any information. You should:

  • Hang up immediately;
  • For Social Security impersonations, contact Social Security’s Office of Inspector General at https://oig.ssa.gov/report.

If you receive a notice from Social Security, please use the telephone numbers provided in the notice sent to you. You can also call 1-800-772-1213 or visit socialsecurity.gov for how to contact Social Security. Remember that scammers try to stay a step ahead of the curve. You can do the same by protecting your information.

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1,000 thoughts on “Is that Phone Call From Us?

  1. I keep getting calls from people saint I been given a grant from the government and I don’t have to pay it back,an then they say I will need to give them 250$ to get it they sound like Indians decent always from the same area they called last week the area code is 202 but they change it real fast the number they call is a government number (254-498-4061)Ronnie Williams I susceptible the will call one day this week.

    • This a phone nimber that called me today saying that they needed my information for some reas9n or other. I thought you might want the number786 206 3952. They answered as the social security administration. I have life lock and I knew it was a scam, but I just wanted to play along just to see what kind of information they were looking for. I didnt give them anything and hung up. There were lot of foreign sounding people on phones and must be so.e people are falling for this. Just thougjt I would let you know this.

  2. NO BODY CALL ME BECAUSE I HAVE DEAL WITH SOCIAL SECURITY ADMINISTRATION AND IN MY CLAIM SSA DENIED ME EVEN I AM DIABETIC AND HIGH BLOOD PRESSURE SSA DENIED I AM NOT SICK OR GET ANY SICKNESS I AM THINKING BEHIND WHAT IS IT LIKE HUMANS AND CITIZENS IN THIS COUNTRY….!

      • I think it is good you took the time to inform someone of a “rule of etiquette” (Being somewhat computer culture ignorant myself, I don’t know if there’s actual legitimized protocol covering things of this nature) and I do appreciate the approach you chose ie.. state the fact regarding the use of caps and then recognizing that they may have intended it . I am void at the moment of any ideas of how one might respectfully acknowledge other possibles that could give rise to that use of caps. For example, perhaps the person commenting has vision problems and is unfamiliar with the adaptive features available to assist them. Just a thought.

  3. My ex spouse falls for every scam that comes down the pike, and never fails to drag me into it. I’ll get a frantic call from her every couple of months
    about how how the IRS is sending the sheriff out for $10000 in “back taxes,” or “delinquent student loans” or whatever and of course, she just wants to “warn” me because I’m supposedly responsible & I’ll be hearing from them because she gave them my information. She actually ended up getting stuck paying on some loan neither of us owed because she simply will not believe me when I tell her she’s dealing w/a scam. Some “student debt relief” person left voicemails for her & because I have a degree, she immediately assumed it was a legit caller on “my” student loan – which had been paid off for decades. (I’ve still got all the documentation backed up in the cloud, from initial application, receipts, correspondence, to payoff.) But she refused to believe it, insisting it was MY bill & kept nagging me to make up all the “late” payments because they threatened to send her to collections. I’m not sure how, or if she’s even telling the truth (frankly, I suspect she may be developing more than a touch of dementia), but she claims she’s now having to make monthly payments on “my” loan & says she’s hiring a lawyer to make me pay. Arrrrrrgh!!!!!! I know I’m in the clear but I resent having to waste my time defending myself in court because my ex fell for her 10th scam this year. Computer viruses, links in emails, infected downloads, phone calls, mail order scams, get rich quick schemes, door to door Kirby salemen (she bought a $4000 vacuum sweeper from them!!!), they see her coming for miles. I only wish she’d leave me out of it. Hope she doesn’t screw up my Social Security if she gets one of these calls…..

  4. Thank you for the information. I am always getting calls from scammers saying I have some type of grant, or other stupid things, and I just hang up. They eventually get tired of calling.

  5. To respect the moral and material interests of the author, to end poverty by 2020, or even want to be a taxpayer in 2019 when the duty to file stops and the voluntary UN contributions start, a new Hospitals & Asylums (HA) 7th stage of Democratic-Republican (DR) two-party system development in the United States (US), that is able to make law in its parliamentary majority, is ordered: (a) To amend the federal minimum wage from $7.25 an hour 2009-2017 to ‘$7.50 in 2018 and 3% more every year thereafter.’ under 29USC§206(a)(1)(D). (b) To provide 14 weeks of (unemployment compensation) paid Maternity Protection under ILO Convention 183 (2000). (c) To amend the 1.8% DI tax rate starting January 1, 2019 in Sec. 201(b)(1)(T) of the Social Security Act under 42USC§401(b)(1)(T) to either (c-1) 2.1% DI tax, or (c-2) 2.0% DI tax if OASI pays $240 billion including 2.5% interest in assets for CY09-CY15 to replicate to the extent possible revenue that would have been received if the OASDI tax had been properly adjusted by Public Law 112-96. (d) To replace the Adjustment of the contribution and benefit base under Section 230 of the Social Security Act 42USC§430 with ‘There is created in the Treasury a Supplemental Security Income Trust Fund.’ (d-1) To tax the rich the full 12.4% Old Age Survivor and Disability Insurance (OASDI) Federal Income Contribution Act (FICA) on all their income to pay 16-24 million children growing up poor SSI benefits CY18 and end poverty by 2020. (e) To end benefit attrition with a 3% Cost of Living Adjustment (COLA) rule every year inflation continues to run about 2.7% and the Trust Fund Ratio is greater than 20% under Sec. 215(i) of the Social Security Act 42USC§415(i). To make an exception to the rule to pay $777 mo. SSI a 5.7% COLA is needed from CY17, a 2.7% COLA CY18 followed by 3% COLA to $777 SSI CY19 and 3% COLA every year thereafter. (e) To create in the Treasury a UN Trust Fund.

    To pass judgment the International Court of Justice shall vote: (1) To set FY 18 State Department spending levels at 2.5% growth from a comparison of FY 17 & FY 18 budget justifications, for total congressional budget authority, ranging from a false high of $60.3 billion FY17 to $57.5 billion FY 17 and $56.7 billion FY 18 with due process of certain international security assistance terminations, as undistributed offsetting receipts. (2) To create in the US Treasury a UN Trust Fund for interest income to be derived from the resolution of this dispute and receipt of UN Contributions from other US sources. To dedicate the ‘UN Trust Fund to pay cash social security benefits to people world-wide living below the international poverty line ($1.25 a day in 2008) or withdrawal for Sustainable Development Goals of 2030 purposes by UN General Assembly resolution’, naming the US. (3) To direct the US Ambassadors to the United Nations to begin to self-determinately produce a duplicate annual Contributions to the United Nations and Affiliated Organizations, congressional budget justification table, arbitrarily based upon the calculation of 2.5% annual administrative outlay growth, new UN Trust Fund to earn interest on undistributed US cash payments to the UN and estimate total US ODA = congressional budget authority + private international assistance. To pay UNESCO $47 million FY 18, for the first time in recorded history of US contributions. (4) To adopt the formula for calculating US official development assistance as – total State Department congressional budget authority + private philanthropic assistance = ODA – for the purposes of the non-parentally controlled, unsupervised, encrypted wifi and Apple computers of the UN Statistical Commission and UN Development Program. (5) To impose a (3% = $6 billion in 2015?) up to 6% US-UN tariff on US gas, oil, coal and electricity energy exports to punish the contempts of an oil baron to evade and defeat taxes under 26USC§7201. To keep US coastal areas and weather free of oceanic hydrocarbon heating pumps, whose use is extremely limited to making wind in the direction of oceanic hydrocarbon cooling pumps for hurricane prevention and rainmaking to end drought and forest fires, that must be turned off when not in use fighting arson within the special maritime and territorial jurisdiction under 18USC§81. (6) To seize $6 billion in US foreign military finance, international military education, international law enforcement and narcotic control graft, to prohibit all prima facie terrorism finance by the State Department under 18USC§2339C. To distribute the lion’s share of reparations for Human Rights Council S-21/1 Ensuring respect for international law in the Occupied Palestinian Territory, including East Jerusalem of July 24, 2014 to a “Palestine Supreme Court”, does it exist in English, Hebrew and/or even Arabic? (6a) To reduce total FY 18 State Department spending, future estimates and ODA by $6 billion. (6b) To appropriate this $6 billion + 2.5% annual growth, for the foundation of the UN Trust Fund. (7) To print ‘Voluntary UN Contribution, 1-2% of income suggested donation.’ on quarterly and April 15 tax forms. (8) To amend Foreign Relations and Intercourse (a-FRaI-d) Title 22 of the United States Code to Foreign Relations (FR-ee).

    Customs (CC) http://www.title24uscode.org/customs.pdf

    To supplement Chapter 5 Columbia Institution for the Deaf §231-250 repealed, 12th edition. To provide 14 weeks of paid Maternity Protection under ILO Convention 183 (2000). To settle perennial 2.5% annual outlay growth to $56.7 billion FY18 from a high of $57.5 billion FY 17 state department and international assistance congressional budget authority. To receive congressional budget authority of $57.5 billion FY 17 and $56.7 billion FY 18 + ~ $33 billion private aid = $57 billion – $90 billion US ODA = 0.28% – 0.46% of GDP > 0.17% OECD estimate FY 18. To commission tax forms for voluntary UN Contributions 1-2% of income suggested donation. To amend Title 22 Foreign Relations and Intercourse (a-FRaI-d) to Foreign Relations (FR-ee) and Title 6 of the United States Code, Title 6 of the Federal Code of Regulations and the name of the Department of Homeland Security to “Customs”. To change the name of the Court of International Trade of the United States (CoITUS) to Customs Court (CC) and U.S. Citizenship and Immigration Services (USCIS) to Naturalization Service (USNS). To reduce the price of a work visa to a $500 tax withholding under 26USC§1441. To sell state IDs, drivers licenses and passports at equal price to those who are born, naturalized or in some state of naturalization in the United States, and issue special travel documents for stateless persons under common articles 26-29 of the Conventions Relating to the Status of Refugees and Stateless Persons of 1951 and 1954 respectively. To settle claims for compensation with a Palestine Supreme Court relating to Human Rights Council S-21/1 Ensuring respect for international law in the Occupied Palestinian Territory, including East Jerusalem of July 24, 2014. To abolish all foreign military finance, International Narcotic Control and School of the Americas, and transfer all $6 billion annual treason to fund the UN. To change the name of UN Office of Drugs and Crime (ODC) to Office of Crime (OC). To exempt corticosteroid inhalers from the 2020 ozone export ban under the Montreal Protocol. To sell doxycycline, clindamycin, metronidazole, ampicillin and corticosteroids inhalers in hospitals and by the blind on federal property. To extinguish oceanic heating pumps and forest service fires to reduce arson within special maritime and territorial jurisdiction under 18USC§81 and the Convention on the Prohibition of Military or any other Hostile Use of Environmental Modification Techniques (ENMOD) of 1978. To support Russia and Canada to remove heating pumps polluting the arctic marine environment and weather of the Hudson Bay and Arctic Ocean with new U.S Coast Guard search and rescue ice-breaker under the Polar Code of January 1, 2017. To remove the artificial heating belt in Atlantic and Indian Ocean waters 40°S by magnetic cable and warship or oil tanker to end the drought in East Africa; rain in October. To protect coral reefs worldwide; the East and Gulf Coasts including the Caribbean against hurricanes by reducing water temperature to <80° F using US Patent 20020008155, US 20080175728 A1 using cooling pumps held by AS Trust & Holding Co. US 20080175728 A1. To place cooling pumps in the West coast to neutralize the dry Santa Anna wind and create clouds to extinguish forest fires in the Northwest with silver iodide missiles pursuant to Rainmaker US 1966 3,429,507. To remove fallen trees from waterways to reduce flood risk. To elect a Secretary and ratify a Statement of the United Nations (SUN). http://www.title24uscode.org/sun.pdf

  6. Hi! Good Afternoon,
    Mr. Jim Borland, Acting Deputy Commissioner for Communications U.S. Social Security Administration.
    It has been enough important for me your getting alert
    safety concerns for permitting me to know the best
    method observation been done for avoid anyone treating to make Fraud or Scam on my Social Security
    Identity through my awarded already won benefits.

    Very Truly Yours,

    Franklin L. Hernandez,
    U.S. Citizen,
    Dominica/American,
    accountant-Legal Services
    Income Tax Specialist and Technician.

    Beneficiary valued Sum Worth Through issued Credit been received from U.S. Federal Reserve Bank Board New York, issued by Honorable Lady Economist Dr.
    J a n e t L. Y e l l e n, United States Federal Reserve Board Chairman/Empower Chief. At 33 Liberty Street, N.Y. 10045, United States.

    Email: hernandezpena64@yahoo.com
    Mailing Address:
    P.O. BOX 322088 New York, N.Y.10032-0512

    Registered Physical Address:
    440 Beach 58th. Street. Arverne, N.Y. 11692
    (USPS P.O. BOX 322088 New York, N.Y. 10032-0512).
    United States Registered Permanent Address:
    72-66 Fort Washington,Avenue, Apt. 4, New York, N.Y.
    10032 (P.O BOX 322088 New York,N.Y. 10032-0512)

    Marital Status:
    Unmarried/Divorced-Single(Not Fiancee)
    Race: Hispanic/Latino Ethnic: American Indian/White.
    I was Born in the Metropolis of Saint Domingo, National District, Dominican Republic.

    New York State
    New York County
    UNITED STATES
    Monday, October 30th. 2017

  7. I’m not sure the message I received was necessary. When did you begin the policy of sending such messages? At what date? I have never before received one.
    A COLA of 2% is nothing to brag about, by the way.

  8. I hope many who receive this will take notice. I thank SSA for the update and will continue to remain vigilant 👍🏻

  9. I am replying in regard to the message I SENT directly above this one. The message I originally received was essentially a blurb in support of SSA. I am thankful to receive SS but believe me, every penny I received was earned over and over again. It would help if you can tell me the exact date on which you began this policy. . Was it in 2017? If so, I want the exact date.

  10. En que direccion de correo puedo yo verificar si me han enviado mi primer pago de pension.Ya van mas de 300 dias desde que notifique la perdida de la primera vez.
    Saludos
    Ana Maria Montero Leon
    Santiago de Chile

  11. Question: If I go to live in Mexico after retirement, Can I have my Social Security monthly check, deposited in a bank in Mexico ( For example Chihauhua city )
    I will appreciate your advise.
    Thanks
    Ricardo Rueda

  12. Hello!it’s Isaac , i would like to thank Social Security Administration of United Sate of America for all the information they have send to me.Have good day, bye bye!

  13. They are always changing there phone numbers we get this call at least once or twice a month saying hi my name is Joe I am calling to update you on your recent disability claim that you filed And when you don’t respond they ask can you hear me okay.
    Before it was my Home phone now they call on our cell phones. I don’t even respond I just hang up!

  14. I am attempting to connect with a “Jane” who called me from a 410 # about my letter of concern. When I call back I am consistently told I need a last name in order to find “Jane”.
    “Jane” stated (a) that you sent me a response in writing = never received and (b) when she called & it goes into voice mail she would call again = never does.
    I have no way to return the call.
    Thomas Joseph Kapocius

  15. PLEASE DELETE MY COMMENTS – THEY WERE NOT MEANT FOR GENERAL CONSUMPTION – ESPECIALLY MY PHONE # – THOUGHT I WAS CONTACTING YOUR OFFICE ONLY!!!

  16. i got a call from SSA caller ID showed a 401 area code. call back no answer. looked up all SSA # all are 877 or 800 but no 401 i think its a scam.

    • Hi Keith, SSA employees occasionally contact citizens by telephone for customer-service purposes. An SSA employees may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Thanks.

  17. 11-1-17
    After I filed s/s benefit application, I received a call from # 510-xxx-xxxx(found not working#), and asked
    call back to 510-xxx-xxxx. I called this #, and recording massage said, leave my name, , tel # and s/s #.
    Also, got email, from DoNotReply@ssa.gov, asked to call # 877-772-xxxx. Could you please, verify all these are legitimate or fraud?
    I am so worrying.
    Thank you.
    V. Kim

    • Thank you for contacting us, Vince. The telephone numbers that you provided, are (good) working numbers for our Workload Support Unit. Social Security employees occasionally contact citizens by telephone for customer-service purposes. An SSA employees may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. However, when a person has questions about any communication —email, letter, text or phone call— that claims to be from SSA, we ask that they call Social Security’s toll-free customer service number at 1-800-772-1213 to verify its legitimacy (TTY number at 1-800-325-0778). Representatives are available Monday through Friday, 7 a.m. to 7 p.m. Thanks.
      Just a reminder – please be cautious about posting personal information on social media and communicating personal information via email.

      • Can SSA clearly clarify that their employee calls will be from genuine toll free numbers (ideally just one) providing which are genuine ones. Above just indicates customer service agents can call however doesn’t indicate which numbers should show up on users phone. A private number like 510 is suspicious compared to toll free 800 types. SSA clearly providing the list of numbers they use for business and which will show up on users phone helps a bit (sure someone could spoof that as well however at least we know that any private number being used for SSA conversations is straight away scam).

  18. I was contacted on my cellphone today about my daughter’s social security. the number that they left to call back was: 1-855-829-8915. Is this legit?
    Mary Ann

    • Hi Mary, the telephone number you provided, appears to be legit. SSA employees occasionally contact citizens by telephone for customer-service purposes. An SSA employees may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone. If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Thanks!

  19. PCH I have had more then one time some one saying that they are ho there not. I click yes for friends and the we start texting and then they ask if I pay taxe? I say no I a special American!

  20. You know how wrong it is that when I call I get a recording of a Wal-Mart ad several times saying I can receive a $100 Wal-Mart card for doing whatever. Hmmm wonder where these fools are getting our numbers. And I am quite sure that whatever the idea is to get that $100 is just a scam to get people to waste their disability check. Shame on YOU!

  21. Thank you so much for having this site, so that people can make their questions to you. I have been on the phone on hold literally for hours and blogging is a technological way to communicate with you. I just hope I get an answer.
    My question is the following one:
    If an elderly person receiving Social Security benefits for a disability along with other state benefits, suddenly gets information that this person will receive a lump sum of a housing settlement. How will this settlement affect her social security benefits? Can some of those funds be used to pay off bank loans? Would a special needs trust fund allow for this person to access funds for things not covered by any of the benefits the person gets? Will the person need to disclose and lose benefits equating the amount of the settlement? Thanks for your response

    • Hi Rosario. We are sorry to hear that you are having difficulty reaching someone by phone. We are experiencing higher than normal call volume.
      For a person receiving regular Social Security retirement or disability (SSDI) benefits, this income does not affect his or her benefit. These benefits are based on earnings and are not subject to income and resource limits.
      For a person receiving Supplemental Security Income (SSI), this type of income could affect his or her benefit. This is because the amount of the SSI benefit is based, in part, on the income and the resources available to the individual receiving SSI benefits.
      Representatives at our toll free number (1-800-772-1213) are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call late during the day or late in the week. Or you can contact your local office directly.

    • Hi Dennis. A child’s benefits normally stop at age 18 unless he or she is a full-time student in an elementary or high school (benefits can continue until age 19) or is disabled.
      For a child with a disability to receive benefits on your record after age 18, the disabling impairment must have started before age 22. See our Disability Planner: Benefits For A Disabled Child web page for more information. Thanks!

  22. I received a letter saying I wanted to discontinue my social security payments. I never asked for my social security to be stopped. I am 91 years old and was in hospital and then a rehab and now back in Alf. I am so troubled by this. It says to write a letter if you want to cancel the cancellation. But how was someone able to stop my payments. By the way my daughter is typing this for me. Can she as power of attorney go down to social security to fix this

  23. My x husband never paid his court ordered child support or alimony Told me he would kill me if I tried to get it This was in the 1970’s Anything I can do He is getting a pension from Norway and SS We were married in 1968 divorced in 1976 I think

    • Hello Joan, according to our rules, at age 62, an individual may be eligible for Divorced Spouse Benefits if he or she was legally married to the worker for at least 10 years before the date the divorce became final. We hope this information helps.

    • Hi Aaron, please call 1-800-772-1213 for assistance. After you hear “Briefly tell me why you are calling,” say “Help Desk” for help with a my Social Security account. Thanks!

  24. Can you schedule a callback instead of holding on phone for an hour? Most large corp offer the callback option. The wait to contact SSA is ridiculous, please let me know you have a callback option vs. holding an hour or more…

    • Hi Marianne. We’re sorry that you had difficulty reaching someone by phone. We may have been experiencing higher than normal call volume. Generally, when calling our toll free number at 1-800-772-1213, you will have a shorter wait time if you call later during the day or later in the week. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.
      Remember, many services, including applying for retirement, disability and Medicare benefits, requesting a replacement Medicare card, or reporting a change of address are conveniently available anytime at our website. When you use your personal my Social Security account, you can click on “Ask a Question” or “Talk to an Expert” for a call back. We hope this helps!

    • Hello Lenore. You cannot report a death or apply for survivors’ benefits online. Usually, the funeral director notifies us of an individual’s passing by contacting the local Social Security office. To verify this information was reported, you need to talk to one of our representatives. You can call our toll free number at 1-800-772-1213 between 7 a.m. and 7 p.m., Monday through Friday.
      Just a reminder – Please be cautious about posting personal information on social media and communicating personal information via email. Thanks!

  25. I got a call last week from 703-361-0290 saying I was set up with a face to face meeting at the Manassas, VA office on 1/10 to discuss representative payee. This was because I was just beginning to receive retirement payments and I was already a representative payee for my wife. The recording gave me a number to call, 855-210-0123. I eventually talked to a man from “that office” who said the appointment was a mistake. I told him since I’m my wife’s representative payee and I’ve been filling out her reports, that I don’t need a representative payee for myself.

    Today, I got two calls messages from Boston (617-227-1929) about the same thing. The lady on the recording never mentioned my name, nor my wife’s. The message said for me to contact 866-964-7317 x29286.

    Are any of the phone numbers I mentioned above legit? Why am I being called instead of getting letters? Why would the Boston office call me?

    Thanks.

  26. I just made a phone appointment with Social Security to apply for my benefits. Does this mean I am to call Social Security on the appointment date or they will call me? I neglected to ask and don’t want to wait for a call if I am the one that is supposed to make the call. I wasn’t provided with a number to call so I assumed SS was to call me.

  27. I was at my local Social Security office and started to record the agent’s answer to my inquiry and the agent stopped the meeting and had me removed from the office. What did I do wrong.

  28. i have called you 5 times .i am having trouble logging on.i asked twice to clear my account so i can add new account ..they said they would do that,…never happened. i cannot log in…call me ..john g blumer sewickley pa 412-780-1945,,thanks

  29. HELP I can’t get through on the phone, can’t stand in line at the local SS office for 8 hours waiting for an opening, have been denied access to set up an account, what do I do, as it pertains to my monthly direct deposit? HELP

    • You can speak to a Social Security representative for help with a my Social Security account between the hours of 7 a.m. and 12 midnight (Eastern Time), Monday through Friday.
      Toll-free: 1-800-772-1213 After you hear “Briefly tell me why you are calling,” please say “Help Desk” for help with a my Social Security account.
      Note: Although our regular telephone service representatives are not available after 7 p.m., Monday through Friday, our Help Desk representatives can assist you until 12:00 midnight Eastern Time.
      TTY (for deaf or hard of hearing) 7:00 a.m. – 7:00 p.m.: 1-800-325-0778
      * You can also use our automated telephone services to get recorded information and conduct some business 24 hours a day.
      We hope this helps!

  30. Got a call today from a 210-374-8373 number claiming to be Social Security. Called back and a person in India answered claiming to be in Dallas when I asked what office she was in. I told her I was in FL and had no intention of talking with her.

    • Thanks for sharing, Doug. Just a reminder, if a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Thanks!

  31. I received a phone call fro SS??? threatening me with legal action if i dont call them back….FRAUD
    The number is 1 210 762 6010

    • Thank you for sharing, Patricia. SSA employees occasionally contact citizens by telephone for customer-service purposes. An SSA employees may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending.
      If a person has questions about any communication —email, letter, text or phone call— that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778).

  32. Attempting to contact the SS office is about the most frustrating endeavor i have ever undertaken. i tried the 800 phone number 6 times and each time was told to wait over an hour which time i don’t have. finally i was told i could get a call-back. i did, and when the call came it went right to the survey and skipped the agent completely!!!!!
    cannot use the online method of contact because in attempting to create an account my answers to all of the questions are rejected as incorrect. how ridiculous it is to tell me i don’t know the answers to personal questions!!!! would someone please call me at 813-996-2555
    i must change the address for me and for my wife

    • We apologize for all of these inconveniences, Peter. If you are unable to create an account or encounter a problem with your my Social Security account, please call our dedicated my Social Security Hotline. To reach this hotline, call 1-800-772-1213, at the voice prompt, say “helpdesk”. When calling our toll free number, you will have a shorter wait time if you call later during the day. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.
      You can also report your change of address by mail to your local Social Security office. You and your wife must submit the request individually. Please include your Social Security number or claim number in the request. We hope this helps.

  33. I received 2 calls today from 201-596-4527. The male voice left a message that my social security # has been compromised and to call the number above immediately due to my assets are being frozen. I called them back from a VOIP line with a different area code than what they called me at. They answered “Social Security Administration”. I immediately asked the woman that answered the phone what her name and badge # are. She hung up.

    • Thank you for sharing, William. SSA employees occasionally contact citizens by telephone for customer-service purposes. An SSA employees may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending.
      As a reminder, if a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778).

  34. back in Feb I requested help via email in ref:my user name and password. As of 3/23/18 I have received NO HELP AT ALL. I can’t even find of get the local office for them to help OR their hours . Why is it SO HARD to navigate the ssa system????????? Len Diehl Northumberland Pa. 17857

    • We’re sorry that you’re having difficulty accessing your personal my Social Security account.
      If you are unable to create an account or encounter a problem with your my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office.
      Just a reminder – We do not have access to personal information, therefore, we do not do direct messaging in this venue. Thanks!

  35. Received an email (see below) after applying online for retirement benefits, is this legitimate?

    Dear MARK D CASEY

    Please call our office before Friday, April 13, 2018 and ask for Ms. T. Wickett. The telephone number is 855-897-4927 ext.27707. We need to talk to you about:

    The month you can begin receiving benefits.

    Your Medicare entitlement.

    When you call our office, please have this letter with you. It will help us to serve you more quickly.

    Social Security Administration

    • The information appears to be legitimate, Mark. SSA employees occasionally contact citizens for customer-service purposes. An SSA employees may contact you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone. If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Thanks!
      Link to FO

    • Unfortunately, and because of security reasons we do not have access to personal records in this blog. We do not provide call-back services. One of our representatives should be able to assist you. If you are unable to create an account or encounter a problem with your my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. Thanks!

  36. I received multiple calls from a Damian from Charles City, VA Ph#804-829-3886 stating that he is from the Social Security Administration and that my Social Security number is being used in an illegal operation and has been compromised. My benefits are being suspended today. Please contact your allotted Paralegal 804-569-5071. Is this a scam? Thoughts everyone?

    • This does not appear to be a legitimate number for Social Security, Brea. SSA employees occasionally contact citizens by telephone for customer-service purposes. An SSA employees may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Thank you for bringing this to our attention.

  37. got a call from someone saying my ssn has been suspended due to criminal activity for me to call them. Incoming number was 178-328-9321 it was an automated call and I did not get the number to return the call.

  38. I went my Social Security office 2 days ago. I received a call from “unknown“ gentleman who requested that I clarify my personal information. ( name maiden name birthdate and Social Security number) He knew that I had been at my Social Security office 2 days ago. He did not reveal his name or how he knew my information.
    Yet he did not identify himself and wanted me to give him all the information to re-apply for Social Security again . This is when I began to suspect that this may be fraud.
    How would this person know when I showed up at the office and yet not identify himself or give me a specific agent ID or anything?

  39. I am dismayed by the fact that reporting a call from someone isn’t easy to report, I called the number provided to notify you, but after a lengthy automated message I’m told that no one is available and that I should just call back later? Then I get online to report it as fraud and I have to write a book?

    At the bottom of the page it says “paid for at U.S. taxpayer expense, but I can’t get a hold of anyone or easily report this…

  40. I called social security office said nothing can be done which I think is completely wrong ,I received a called today from a Amber from a National Disability from Oxford Ohio 1-513-296-6877 at 1:02 pm May 4 2018 her exact words were shape was from social security office calling me about my recient request I said I haven’t made any she hung up on me and I called the number back that’s how I got the company name . So I called social security office and there’s nothing you’re office can do for they get some elderly person who don’t know what to do..? That’s sad then why do we even try to report it

  41. Just received a call from 903-284-2431, telling me my SSN is committing illegal activity in the state of Texas. I don’t live there, haven’t been there for a few years.

    • Hello Maureen. SSA employees occasionally contact citizens by telephone for customer-service purposes. An SSA employees may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Thanks.

  42. The latest scam is call by automated service claiming your social security number has been used in an illegal activity or maybe compromised.

  43. been getting a lot of calls and messages from WACO, TX saying they are agents of the HQ of social security,
    when actually the HQ of social security is in Maryland.
    This is officer blah blah blah and your social security number has been compromised, you must call for us to remedy this situation.

  44. I am waiting on the telephone for days .just to get a phone number that is in use now,the paper I received has a number to call,but it is out of service.????

  45. Received a message with a computerized voice saying there were multiple criminal actions associated with my SSN and to call 844-298-7929.
    I realize this is a scam. I’m writing because I didn’t find the above number associated with a SSN scam (when I searched the internet).
    New?

    • Thank you for sharing this information, Maribeth. SSA employees occasionally contact citizens by telephone for customer-service purposes. An SSA employees may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778).

  46. Shortly after applying for Social Security benefits online I received an email saying I need to call 1-855-897-4927 ext. 27734 and ask for a Mr. M. Mutima regarding when my benefits will start. I called your toll free number (800-772-1213) and due to the long wait left a message for them to return my call. When they did I spoke with Lauren who asked me for what I considered personal info and then was told the 855 number was legit and I should call them I still didn’t feel right, but called the number and got a message to leave my name and social security number. I hung up. This number is showing registered to a private residence in. Therefore, I am still suspicious.

    • I followed up with the phone number by calling our local office and they confirmed the number was legit and the person is the one handling my account. I feel a little better now. Don’t know why the number came up to a local address in apex though.

    • Hi Kathleen. SSA employees occasionally contact citizens by telephone for customer-service purposes. An SSA employees may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending.
      If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Thanks!

  47. “SSA employees occasionally contact citizens by telephone for customer-service purposes. In only a few special situations, usually already known to the citizen, an SSA employee may request the citizen confirm personal information over the phone.”

    I have an issue with this statement. I have heard that SSA will never make an unsolicited call to an individual and have been telling this to those I know. People can be misled by this information.

  48. I’ve been receiving phone calls claiming my social security # has been suspended. The call came in from 916.226.4913 and requests a call back. What should I do?

    • Hello George. SSA employees occasionally contact citizens by telephone for customer-service purposes. An SSA employees may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778).
      Thanks.

  49. A call from a fraudulent SSA person this afternoon said to call 1-443-951-9586 or they would start with legal proceedings. I know this is a scam but wanted to report it

  50. I just got a call from a robot saying it was from the SS office and they suspected my identity had been stolen. The number to call was 410-401-8780. Just wanted to report the crooks!

  51. I got the same call as above with an automated voice saying call 410-401-8780 because my ss# stolen and they were going to freeze all of my accounts if I don’t call back.

    The IRS scam got old and now the losers are trying something different.

  52. Received call from 210-405-8868 San Antonia Tx saying call them , something about legal enforcement action and criminal activity on my SS card. I have no idea of what this is. No name used ,just said he was the department .

  53. I was in trouble and needed a good reliable auto. I purchased a (what I thought was good car). I traded it in and bought another used auto. My husband died in 2014 and I had to sell my home that I lived in for over 20 years. My husband was a very sick veteran with a ruptured aorta. I brought him home with all of the oxygen and took care of him since 1997. I lost my job! So I had to sell my home and it was tough finding another home for me and my son who has been out of work (another long story). I’m strapped with a car that I thought was a good buy, but too expensive. I’ve been making payments of $330.00 a month and just realized this will be for 5 more years and I’m short on funds for food right now. I can’t find work for myself as I’m 80 years of age, but I’m still willing to work. Is there any help our there for me. Is there any help out there for me?

  54. We received a call from this number this morning, 14104018780 from Brooklyn, Maryland, indicating we had fraudulent activity and needed to call this number before our account shut down. I realized that this was a call to get our information and thought I should report it. I am not sure if this is the right place but I waited on the phone through your normal phone service but it took too long as I have to get ready for work. hope this helps

    • We apologize for the long wait, Holly. When calling our toll free number (1-800-772-1213), you will have a shorter wait time if you call later during the day or later in the week. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.
      You may also report telephone scams to the Federal Trade Commission.
      Thank you for sharing the information.

  55. Why have social security phone you at all even if I know about the situation..yes nothing is fool proof..but I have to worry about enough already..even e mails are not fooll proof but keep reminding me of the things social security want do to get personal info..thanks for adding one more thing for me to worry about

  56. I received a call from a person that said there was some fraudulent activities on my SSI account. They left me a number to call them back on, 833-227-2128, is this a valid number? Should I call them back or is it a scam?

    • Hello Ronald. SSA employees occasionally contact citizens by telephone for customer-service purposes. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen confirm personal information over the phone. If a person receives a suspicious call from someone alleging to be from SSA, citizens should report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

  57. I got a call from 301 637 7473 that my social security was compromised would Social Security Administration make such a call from such a number thanks

    • Hello Jose. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employees may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA or the OIG, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778).
      The Federal Trade Commission (FTC), which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees. Citizens may report “scams” to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

  58. I received a letter in the mail regarding a refund of a payment. The number to call is 844-885-6621. Can you tell me if this is a legitimate number at SSA.

    • Hi Catherine, thank you for checking with us. Social Security employees occasionally contact citizens by telephone for customer-service purposes, and occasionally send correspondence to individuals requesting a return phone call. Anytime you have questions about any communication – email, letter, text or phone call – claiming to be from SSA, we ask that you contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7p.m., Monday through Friday, to verify its legitimacy. (TTY number at 1-800-325-0778). Thanks!

  59. I just received a call from phone number 401.584.0954 stating that my social security number has been compromised. Can you please tell me if this is a scam.

    • Hello Karen, Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employees may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending.
      The Federal Trade Commission, which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees. If a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.
      Thanks!

  60. I am collecting my husbands social security. I want to fie for fall retirement benefits under my name. Hw do I do that?

  61. I received a call, stating I need to contact Soc. Sec. immediately due to my “number” coming up fraudulent. As a result all of my assets and payments will be seized. The number was a 466 area code. Any information if i can see if it is legit, also waiting on the phone for 45 min to get cut off is not good practice either. thank you for your time.

    • Hello Michelle, Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employees may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      The Federal Trade Commission (FTC), which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees.
      If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Individuals may also report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.
      Thank you for bringing this to our attention.

  62. Someone called me or my husband did not say which one but said my SSN had been suspended for some reason (their words) and I should call back to this same number she said
    T0 call back to this number
    1-337-50330
    It went to my voice mail I saved the msg.
    Does this sound normal?

    • Thank you for sharing this information, Cynthia. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending.
      If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Citizens may -also- report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.
      Thanks again!

  63. I received a call from the social security administration (recording) that said my ss# was flagged for fraudulent purposes. I was given a number to call. How do I know this is legitimate?

    • Hello Jennifer, Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      The Federal Trade Commission (FTC), which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees.
      If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA or the OIG, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Citizens may -also- report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

  64. Just received a call from 214-509-6498 from L Foster ID number CA2391, stated he was from the SSA of Texas and was giving me a courteous call to inform me that my ss# was going to be inactivated d/t fraudulent activity – credit cards, money wired to Columbia and Mexico, drug activity. US marshals raided an apt in Texas with my name on the lease and found 22 pounds of cocaine with a street value of 1 billion dollars and that they were issuing a warrant for my arrest BUT they were going to allow me to plead my case with a US marshal over the phone

    • Thank you for sharing, Angie. The Federal Trade Commission (FTC), which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees.
      Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone. If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA or the OIG, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Citizens may -also- report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.

  65. I just received a call from 209-890-0444. There was a recorded message. The beginning of it was cut off. I did not even hear that it was supposed to be the SSA. I did not answer, but I called back, knowing it might be a scam, after I heard something about legal proceedings. The man who answered (a foreign accent – maybe Indian?) said, “Social Security Administration”, and asked for my telephone number. I gave it to him. Then he wanted my name. I said I did not know if he was really with the SSA, that I did not want to give him my name, and he said, in a menacing tone, “Ma’am, listen to me…”, then began to use the most foul language I have ever heard. He said, “I want to f**k you”, and so forth – about 4 phrases before I collected my wits and hung up. Is there anything that can be done to protect citizens from this kind of harassment? Can SSA find out who this number belongs to and prosecute him for falsely identifying himself as being with SSA?

    I looked up the real telephone number for the SSA and called to report this scam. I was on the phone for several minutes, trying to get to the right department. When I finally got to something that said I could talk to a person, I got a recorded message that all the agents were busy, to call back later.

    • We are sorry to hear of this awful experience, Sally, and regret that you had difficulty trying to contact us by phone.
      Our phone lines are busiest early in the week and early in the month. If you called during those times, it is possible that the queue was full and we could not place any additional calls on hold.
      The Federal Trade Commission (FTC), which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees.
      Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending.
      If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA or the OIG, we ask that they contact the local Social Security office. Or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Generally, you will have a shorter wait time if you call later during the day or later in the week. Citizens may -also- report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.
      Thank you!

  66. I want to report a probable fraudulent call from somebody claiming to be from Social Security. The call was from phone number 1-240-601-8517. They threatened to have me arrested if I didn’t call back.

    • Thank you for sharing this information, Gregory. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending.
      If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks again!

  67. I have received several threatening voicemails on my cellphone from a man with an Indian(India) or middle eastern accent stating he was from Social Security that someone was using my SS ID for criminal purposes and was extremely arrogant and rude. I want to report this asap using the phone #1-443-837-8455. He maybe a criminal himself. Thanks so much for looking into this manner and want it stopped so he can’t threatened anyone else.

    • We understand your concern and thank you for sharing this information, Crystal. The Federal Trade Commission (FTC), which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending.
      If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA or the OIG, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Citizens may -also- report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks, again.

  68. I called Social Security two times -once in July and once August 1,2018. The person I spoke to said they would call me back in 7 to 10 days with my appointment. They did not call back either time. So now I will go in. Will they say you need an appointment and we will call you in 7 to 10 days. I turn 65 in 2 weeks. HELP! I feel so helpless with this. Mary

    • Hello Mary. We apologize and regret to hear you did not receive the call-back as indicated. Please keep in mind that many of our services are conveniently available anytime at our website. We encourage our customers to create a my Social Security account. With a personal my Social Security account, you can get estimates of your retirement, disability, and survivors benefits, review your earnings record and much more.
      Individuals age 65 or older and not ready to start their monthly cash benefits can use our online retirement application to sign up for Medicare ONLY and apply for their retirement benefits at a later date.
      When calling our toll free number at 1-800-772-1213 you will -generally- have a shorter wait time if you call later during the day or later in the week. Representatives are available Monday through Friday, Between 7 a.m. and 7 p.m.
      Remember that -even- setting up an appointment weeks in the future, will establish a protective filing date, so we urge you to get on the calendar to protect your benefits.
      Thanks!

  69. I tried to open an account online, but got a message that I needed to go into the social security office near me. I realize they will not be calling me back. How many times should I try? I think I will go in. I’ll take a sick day off work. It is hard to trust all of you know.

  70. I called again and a wonderful lady said I see you called in July and the 1st of August I see they did not call you back. Well we should try to get you signed up for Medicare together. Happy dance!!!! Joy!!! Let’s do that! And we did. Oh how good this feels. No more waiting for a phone call! No need to go into SS Office. Thank you for being hopeful for me when I almost gave up. Your email response inspired me to try again. Thank you, Mary

    • Thank you for your comment, Mary! We’re pleased we can help. We will continue our efforts to meet your requirements and expectations in the years to come.

  71. I received a call stating that I was under Federal Investigation. To consider this call top priority and call back immediately or this could affect my Social Security check being held. I didn’t call back. Could this be legit. I cannot imagine anything I could possibly done to be under investigation.

  72. I received a call from 240-366-6360 stating that they were from Social Security. The man went on to say that he needed my social security number. I immediately hung up.

  73. I will need a new card with the information towards my Medicare Card (Health Insurance) through Social Security

    • Unfortunately, and because of security reasons we do not have access to personal records in this blog and cannot assist you in this matter. One of our representatives should be able to provide you with an explanation. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day. Thanks!

  74. Message left on my telephone, saying my SS number had been flagged, and accounts could be frozen. I did not return the call, number given 469-414-8256. I took this to be a scam.

    • Thank you for sharing this information, Dorothy. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      The Federal Trade Commission (FTC), which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees.
      If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA or the OIG, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Citizens may -also- report this information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.

  75. If you get a call from 210-405-9786 from Brownsville ,TX or leave a cell phone message it says: call this number (above) saying before legal action is filed of you social security number for criminal activity, DON’T CALL BACK, report it to your local police station and let Social Security know your getting these phone calls so they can put it in their report to fraud department. ITS A SCAM TO GET NEW INFORMATION ABOUT YOUR SOCIAL SECURITY along with who you are.

  76. I received an automated voicemail today from the number (240) 766-7591 Oxon Hill, MD and it said that my social sec. number had been used in illegal activity. The message said for me to call back but I didn’t. Please let me know how I can legitimately check to see if my ssn has been used illegally. Thanks

    • Hello Donna. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA or the OIG, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

  77. I received a call from… 240-627-6170., a man left a message asking me to call back that number. He also said his badge number I D # was .. GA5012. Said that my ss # was being used for illegal activities. I called back, he answered right away … He knew my name and asked me to give my ss #… To verify I was the person because he had sensitive information to discuss with me. I told him I don’t give that kind of information over the phone. He seemed irritated and said if I didn’t verify then he would wipe my information from the system. I should have hung up, but I told him to go right ahead and try it… And that it would be impossible for him to do that because then I would be a non existent person on this planet. Then he tried to make appt with me to come down to Baltimore. I sais why the heck would I want to do that ?.. I have a social security office right up the street from me. He then hung up the phone. Just wanted to share with people… To be aware. Thanks.

    • Thank you for sharing this information, Amy. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      The Federal Trade Commission (FTC), which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees.
      If a person receives a suspicious call from someone alleging to be from SSA or the OIG, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Citizens may -also- report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.

  78. I received a call today and I could tell that it was recorded also it sounded like a threat ie. “don’t disregard this notice” sic. or else.

  79. I received a phone call for one person from the SSA asked me for me SS # and personal information due to my SS# was involved on money laundry and he wanted all my personal information when I said no he started to threaded me and he was to call the sheriff`s department after I hang on I check the phone number and it was from the SSA. after that I received other phone call where they toll me that I have 24 hrs. to verify my identity.
    on this case what do I have to do

    • Javier, thank you for checking in with us. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.

      If you have questions about any communication — email, letter, text or phone call — that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). You may also report the information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.

  80. I recieved a call from (425) 689-0464

    message
    We need to talk to you as soon as possible. Again this call is from Social Security Administration. Number to reach department is 425-689-0464. I repeat it’s 425-689-0464. Thank you. I know this is not SSA. Just wanted you all to know

    • Thank you for sharing, Albert. SSA employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that is pending. If a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

  81. Whenever I call social security, I am asked if I want a call back. I say yes, then over an hour later I get a call back from the number 1-800-772-1213 and then I hear a phone sound like someone picked it up then set it down on a table and then silence. I’m on the phone right now, sitting in silence as someone is paid to not take calls at the social security administration.

    • Hi Elliander. We’re sorry that you are having difficulties reaching someone by phone.

      Remember, many services, including applying for retirement, disability and Medicare benefits, requesting a replacement Medicare card, or reporting a change of address are conveniently available anytime at our website. In your personal my Social Security account, you can click on “Get Help” to “Ask a Question” or “Talk to an Expert” for a call back. Plus, a new “Click to Chat” feature, providing individuals in their my Social Security account an opportunity to chat with a Social Security representative, is coming soon. Also, through our Blog we respond to questions and provide general information on our Retirement, Survivors, Disability, Medicare and SSI programs. If you have a general question, we encourage you to ask it here. But remember; never post personal information on social media.

  82. Thank you for this blog. I received a call today from a recording, regarding my social securing card, demanding I call a number and provide personal information or I will “get arrested.” It sounded fishy. (240) 900-0922

    • Hello Michelle. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.

      The Federal Trade Commission (FTC), which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees.

      If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Individuals may also report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.

  83. Hi . My name is Ana , and I received a phone call from 1916 226 4410 , saying something about my ss number.. I’m calling back to this number but , they said can’t receive call at this time, I would like to know what going on..
    thank

    • Hello Ana. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone. If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Thanks!

  84. Dear social security department,
    i recieved a threatening phone call from 210 666 9654 and when i questioned what it was in ragard to they hung up on me 4 different times. I wanted you to be aware and ask if you contacted me at my bumber 917 741 3802. Please email to let me know. Thank you for your time.
    Joshua

  85. I just received a call about my S.S. and was wondering if it was a scam. the number was 800-842-0588 Ext. 34574 from Il. I am waiting for a call out S.S retirement but this call asked questions that they should know. should I be worried about his #.
    Thank You
    Blake

    • Hello Jake. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      The Federal Trade Commission (FTC), which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees.
      If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA or the OIG, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

    • Hello Cesar. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      The Federal Trade Commission (FTC), which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees.
      If a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

  86. I received a phone call i beleive having to do with a theft of my SSN. I was told to call a 202 number. Did not have pen nearby & missed the complete number. Is there a problem with my account?

  87. I have not received any mail regarding a fraud investigation regarding my account. I received a phone call saying they were from Social Security and I must contact them immediately and provide information. I assuming this is a scam, correct?

    • Hello Arnold. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      The Federal Trade Commission (FTC), which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees.
      If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA or the OIG, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Citizens may -also- report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.
      Thank you for bringing this matter to our attention.

  88. I keep receiving the threatening phone call supposedly from social security and am wondering why the number on caller Id is the same as yours listed above.

  89. I received a call from 617-227-1929. He left a message telling me he needs information regarding my claim on my ex-husbands SS benefits. He left a number, 866-964-7317, to call him back. HE didn’t answer so I left my name and ss # as asked for. Now I am worried that it was a scam. Can you confirm that is a valid phone number?

    • Hello Sharon. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending.
      The number you were provided, appears to be a valid SSA number. Please follow the automated system instructions when calling us back.
      If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Thanks!

  90. I got a call. They identified themselves as being from Social Security in Texas and said the following “Can get it so when you get this message kindly call us back on our home line number (832)706-3747. I repeat that is (832)706-3747. Do not disregard this notice and do return the call before we begin with the legal proceedings against you thank you?”

    • Hi there. Thank you for checking in with us. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.

      If you have questions about any communication — email, letter, text or phone call — that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). You may also report the information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.

  91. I received a càll from social security and they said they were confirmin g my appointment with them or someo ne In my household for today at 10:30 am. I did not make an appointment with SS nor do I have anyone here eligible for SSI. I did not call to cancel as requested as I felt this was a scam. Was I correct in my assumption?

    • Hello Sherry. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA or the OIG, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Citizens may -also- report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

  92. I just received a call from 240-704-7455 stating they were SS head quarters in Baltimore MD and that they are suspending my SS #. I figured it was a scam, plus the guy sounded like he is from India. Just putting this out there so you can look into this.

    • I received a similar call today and did what the asked me to do. I wonder if it was a spam and if so I’m losing all my money plus they now have my personal info. I’m now calling the customer service to confirm the legitimacy of this number because I feel weird about this!

  93. i received a call saying that the social security office says that there is someone conducting fraudulent activities using my social. Is this a call from you guys or a scam?

    • William, thank you for checking in with us. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.

      If you have questions about any communication — email, letter, text or phone call — that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). You may also report the information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.

  94. I was called about SS doing a dna testing for cancer screening . They ask some questions about family history. The lady only ask for my last four digits of SS number. They sent a dna test kit and what was strange the results was back in less than two weeks. I know that it takes longer than that. Have been schamed?
    Signed Paula Warren. My phone number is 1-205-202-6891 or 205-470-2709

  95. I have gotten 2 telephone calls saying that I may be arrested and face criminal charges. I never answered and have blocked the telephone number,

    Here is the telephone #
    833 228-1867

    • Judith, thank you for checking in with us. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.

      If you have questions about any communication — email, letter, text or phone call — that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). You may also report the information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.

    • We’re sorry to hear that you had difficulty accessing your account, Kathleen. For assistance, please call our dedicated my Social Security-Hotline. To reach this hotline, call 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk” or contact your local Social Security office. Thanks!

  96. is the following a legitimate phone number used by SSA: got a call from this number from someone claiming to be with SSA: 469-202-7697

    • Hello Jerome. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      The Federal Trade Commission (FTC), which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees.
      If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA or the OIG, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

  97. I was curious to know if social security workers call on the phone with regards to a prior social security card issue and ask for you to come to their office, what will happen once at the office or can this be a possible scam too? Thanks for your time and help!

  98. I just have a question. I have been getting phone calls that if my name is so n so. They will be sending me my new social security card. But I do not verify not even my name. Do you guys call on that .???

  99. 240-580-1685 received a call claiming to be SSI office . I called the number back and it was answered with a heavy accent that just said Hello then said is this ( my name ) I told them I was reporting that number the person promptly hung up

  100. I received 3 voice messages from this number: 2818364614, saying my social security benefits are being suspended. Is this a scam?

  101. I have been on hold for a long time with the 800 number. I wanted verify if a letter and packet I received from the Soc Sec Administration Office of Quality Review that I should be available for a phone interview for what looks like an audit to see if my benefits are correct? The packet contains information on the Privacy Act Section 205a stating they can do this. They want me to complete a form and return it to them stating I will be available. They sent me an earning s statement and asked me to be prepared to answer questions about it as well as questions about my birth certificate, marriage license and divorce papers. Before I send anything back, I need to know this is real and not a scam. Thanks You. Jill

  102. Received phone call 10/10/2018 at 8:48AM. Said to call Social Security about fraud (not sure, voice not clear). The number given is 206-397-0250.
    Quite sure it is SPAM.

  103. ‭+1 (716) 794-1630‬ This number is calling and saying my social security number was suspended and I needed to call them back… obviously a scam

  104. On 10/12/18 received a call from Texas by a female who left the following message. “This is Social Security calling. We need you to call 8062033605 immediately.” I did not return call as this appears to be a scam to get personal info. There are complaints on check-caller.net for this number where caller claims to be police from Social Security investigating claimant fraud. Hope this info helps to stop scammers.

  105. 1-800-772-1213 called me but I am positive it was a scam. Somehow they spoofed the number. The caller had a thick accent and was in a call center. He wanted my social security information. Said my benefits would stop unless I gave up my information. I do not get social security so this is definitely someone fishing.
    Do not listen to these idiots. BEWARE

  106. 1-800-772-1213 called me but I am positive it was a scam. Somehow they spoofed the number. The caller had a thick accent and was in a call center. He wanted my social security information. Said my benefits would stop unless I gave up my information. I do not get social security so this is definitely someone fishing.
    Do not listen to these idiots. BEWARE

  107. Received phone call, did not answer, but message was left on my voice mail. Phone number that called me was: 12175014578. Message left was informing me that there was fraudulent activity on my social security number and to call back at my earliest convenience before legal proceedings begin.

    I did not call back. Just wanted to inform you of the call and the message I received. Pretty sure it is scam. I saved the message Incase it could somehow be sent to you.

  108. unfortunatley you have to wait on hold with the SSA for approximately an hour to find out if the call was legitimate or not. That is in favor of the scam artists. I do not have time for that! So how do I know it its from SSA without it costing me precious time?

  109. I have someone from the Social Security Office calling me and asking me for my SS#. Their phone number is 210-807-8033. I that a scam or is it really the office?

  110. Received a recorded message saying to call immediately because my card is to be suspended due to suspicious sudden illegal activity.

    • Hello Michelle. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA or the OIG, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Citizens may -also- report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

  111. I received a phone call from (800)772-1213
    no #1 before the 800. Is this SSA? I have no pending issues, and no message was left. What could the office call me for?

  112. Received 2 calls from “Gary Cole, Social Security Administrator” advising me that legal action is being taken on me for fraudulant activities on ss. Told me to seek Legal help if I don’ respond . 507.306.1105 Minnesota phone.

    • Mona, thank you for checking in with us. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.

      If you have questions about any communication — email, letter, text or phone call — that claims to be from SSA or the OIG, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). You may also report the information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.

  113. I applied for medicare recently. Last week I received a phone call from a person named Usha Prasad, claiming to be a representative of the SS administration. She began asking personal information and my SS #. Albeit, I believe the application process indicated that I would be contacted by phone by the SS administration, how do I know if the call is real. I refused to give my SS#, until I could verify if the caller was from the SS administration. She said to call back on 885-807-8675, extension 5191. How do I verify this a real call back number of the SS administration or a scam? Is there a list of real telephone numbers on the SSA website?

    • Hi Charlie, thank you for checking with us. Anytime you have questions about any communication – email, letter, text or phone call – claiming to be from SSA, we ask that you contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7p.m., Monday through Friday, to verify its legitimacy. (TTY number at 1-800-325-0778). Thanks!

  114. Let me just say that the ssa is NOT doing their job. They made me wait 4 hours just to hang up on me without even an answer to my time sensitive issue. If I could sue I would for misconduct

    • We apologize for the long wait, Erica. We may have been experiencing higher than normal call volume. Generally, when calling our toll free number at 1-800-772-1213, you will have a shorter wait time if you call later during the day or later during the week. Our representatives are available Monday through Friday, between 7 a.m. and 7 p.m.
      Remember that many services are conveniently available anytime at our website. Individuals can create a personal my Social Security account to get general information about our programs or manage their Social Security benefits. Also, we respond to questions and provide general information on our Retirement, Survivors, Disability, Medicare and SSI programs through our Blog and Facebook page. If you have a general question, we encourage you to ask here. But remember, never post personal information on social media.
      We appreciate your feedback, and thank you for bringing this to our attention.

  115. I received 3 phone calls today allegedly from Social Security stating that my social security is in jeopardy and that there is suspected fraud attached to my account. The first time I spoke to someone who wanted my information and I said “you called me you should know who I am” then hung up the 2nd and 3rd times I just hung up. I tried to call Social Security but was on hold for 37 minutes. Can you tell me if these are legitimate social security numbers or not? 239-203-2439 and 219-217-1013 ? When I tried to call these numbers back I got a msg from Verizon stating that the number cannot be completed as dialed. Please help! I am the representative payee on my husband and son’s account and we rely on this money

    • Hello Eileen. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      The Federal Trade Commission (FTC), which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees.
      If a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

  116. We have received 4 messages to call this number immediately because “your” SS# has been breached > 361-221-1313 < is this phone number legitimate? The caller says they are The Social Security Administration and does not name the particular individual who is in peril.

    • Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      The Federal Trade Commission (FTC), which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees.
      If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA or the OIG, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Citizens may -also- report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

  117. I tried to report this call, but ran into a 1 hour wait, that wasn’t going to happen, so I found this reply box. I received a call around 1:00PM PDT. The recording stated that something happened to my SS # and to call 240 2708351, I’m pretty sure that was the number given to call back. If I did nothing I would possibly be arrested. I immediately thought scam.

    • If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA or the OIG, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Citizens may -also- report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

  118. I received a call from social office saying that had warrant from my arrest the call came from CA 424-501- 0975 Rafael

    • Hello Marcus. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone. If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA or the OIG, please report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

  119. Today Oct. 26, 2018, an unknown person called from Arlington, VA , phone #(703)558-9313, he said he is social security officer and said that I’m on the list of car stolen and under investigation. He asked my social security number and I gave to him, he asked me how many bank accounts I have, credit card numbers and the balances, I’m sure that this is a fraud call so I didn’t give him. I want to report this scammers to Social Security that I gave my social security number to him and I don’t know his purposes. please advise what should I do? Thank you,

    • Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      Just a reminder — If a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

    • Hello Robert. Unfortunately, and because of security reasons, we do not have access to personal records in this blog and cannot help you regarding your letter. One of our representatives should be able to provide you with an explanation. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. or contact your local Social Security office. Thanks.

  120. Hi,
    I just got a automated call from 202-516-6899 saying that it was the department of SS administration and that there was a legal enforcement action filed on my SS for criminal activity and that if I don’t call back on that # they will begin with legal proceedings.
    Can you tell me if this is a scam or if this is legitimate according to the phone numbers?
    Thank you!

    • Hello Zoe. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      The Federal Trade Commission (FTC), which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees.
      If a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

    • An SSA employees may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Thanks.

    • Hello Mark. Generally, this option is available when you use your personal my Social Security account, you can click on “Ask a Question” or “Talk to an Expert” for a call back.
      If you need assistance with other Social Security issues or need to make an appointment with your local office, please call our toll free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.
      Remember, many services, including applying for retirement, disability and Medicare benefits, requesting a replacement Medicare card, or reporting a change of address are conveniently available anytime at our website.
      We hope this information helps!

  121. I just got a call saying they were social security calling to say have a attorney call them about a fraud case …involving me ..i called the number back and it either hangs up or is busy.

    • Hello Marie. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      The Federal Trade Commission (FTC), which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees.
      If a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

  122. I received a call from 2143299686 saying something about fraud charges to my social security number and I need to call back to avoid charges being started.

    • Evelyn, thank you for checking in with us. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.

      If you have questions about any communication — email, letter, text or phone call — that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). You may also report the information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.

  123. You keep saying how easy it is to reach you, but I’ve been on the internet for an hour looking for the button that says: “ask for a callback”. Please…..where is it.
    Frustrated senior

    • Hi Craig. Thanks for the question. In your my Social Security account, you can click on “Get Help” to “Ask a Question” or “Talk to an Expert” for a call back. Plus, a new “Click to Chat” feature, providing individuals in their my Social Security account an opportunity to chat with a Social Security representative, is coming soon.

  124. Received this call today from 1 (800) 772-1213, it said in a crackled automated voice that my social security number has been suspended for recent activity they found.

    “press 1 to speak with a representative”

    It connects me directly to a woman who speaks perfect english, but when I respond the call is immediately ended.

    I call 1 (800) 772-1213 back and I am met with an 1 hour long wait to speak to a representative, and after further research, reading this blog, I am still confused.

    1. How are scammers calling with Social Security Administration’s number?

    2. Is it best to go to the SSA local office to confirm whether or not my number has been “suspended”?

    • Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      The Federal Trade Commission (FTC), which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees.
      If a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

  125. I received a call today from someone stating that they are from the social security office in DC and that my social security number has been connected to a international drug trafficking ring. I made the mistake of giving them my social security number. He said his name was Walter Thompson and his Badge number is 835127
    with a phone number of 209-624-8514

    • Hello Faye. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      The Federal Trade Commission (FTC), which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees.
      If a person has questions about any communication—email, letter, text or phone call —that claims to be from SSA or the OIG, please report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.
      If you think someone is using your number, there are several actions you can take. Visit our Frequently Asked Questions web page for more information. Thanks!

  126. Now they are spoofing your number. The number on your sight is what is showing up on my phone. When I picked it up there was recorded message about my social security number being used. It then wanted me to talk to someon

  127. I am trying to verify a ssi phone number. Why doesn’t this web page have a link to a list of valid phone numbers so we can verify legitimate phone numbers.
    Note, this is to verify call back numbers from unsolicited phone calls, and not to find local office number.

  128. I just got a call from 1800-761-6591 on my cell phone claiming they are from Social Security Administration and that there were fraudulent activities reported.

  129. On 11/8/2018, 12:41 PM, I received a cell phone call from 850-260-3265 stating the call was from Social Security Administration and that my social security number had suspicious activity and if I didn’t contact this telephone number above, I could have my Social Security number & assets suspended. I have been trying several times today to contact the “real” Social Security Adm & cannot get through on the lines. I held 52 mins the 1st time. I don’t believe this call was from you, but wanted to check to be sure. I have provided the telephone number above and, hopefully, it will be of some importance to the Administration. If my SS# has been illegally used or suspended, you can reach me at 1-864-415-1417 or 864-285-4060, or use the email address below. Thank you very much.

    • Thank you for sharing tis information, Carrol. The Federal Trade Commission (FTC), which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees.
      If a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.

  130. Keep getting phone calls from this number 1-760-304-8490 saying they are from the social security and i need to contact them right away

  131. I just received a call from S.S. saying my S S. Was being stopped. I immediately hung up but the strange thing is it came up on my phone from the S.S. number that I have on my phone. Should I be worried.

  132. I’m receiving a phone call from a social security employee after hours and on the weekends. It goes to voice mail. Asking for recent pay stubs and an estimate on how much will I get paid for December. I can’t guess that it hasn’t happened yet. I’m tired of this person contacting me When I work.

  133. Received a phone call from Soc Security saying my SS # has been suspended due to fraud activity in Texas…. Call from 281 402 8617. They have my name..Stacey Hershfield. Call came in at 7:30 a.m. here in Sacramento, Ca.. Pleased help me. They quoted a wrong address as my address. I told them I doubted the veracity of the call and said I’d call Soc. Sec.

    • Stacey, thank you for checking in with us. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.

      If you have questions about any communication — email, letter, text or phone call — that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). You may also report the information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.

  134. IM A SENIOR ON SOCIAL SECURITY RECIVED A CALL FROM SS IVESTIGATION DEPT SAYING THAT I OWE MONEY THE NUMBER I WAS TO CAL SUPOSLY SS DEPT IS 1 415 985 8796 IS THIS A SCAM ARTIST

    • John, thank you for checking in with us. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.

      If you have questions about any communication — email, letter, text or phone call — that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). You may also report the information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.

  135. I received a call from the social security number and it left an automated number threatening me. Is this still a scam? I called back and did give the automated assistant my social (but it’s the number you have listed). And now I’m very worried…

    Thank you,

  136. 214 717 5031 Is calling me asking for my SS information.
    I know it is a sammer. Please feel free to contact me if you need further.

    • David, thank you for checking in with us. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.

      If you have questions about any communication — email, letter, text or phone call — that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). You may also report the information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.

  137. I’ve received calls from someone stating their from social security and threaten to take legal action if I don’t call them back. The number is 417-202-4232. Please advise if this is legitimate.

    • Kamille, thank you for checking in with us. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.

      If you have questions about any communication — email, letter, text or phone call — that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). You may also report the information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.

  138. I received a call from 850-260-3265 claiming to be Social Security stating my SS number was suspended because it was used for suspicious activity.

    • Denise, thank you for checking in with us. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.

      If you have questions about any communication — email, letter, text or phone call — that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). You may also report the information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.

  139. I received a call this morning from Officer Kelly ,from SSA.I’m to call back at 915-799-0307.That charges were being brought against me for fraudulent activities .Is this a legal number for social security? I am a widow living on disability so it is scary getting one of these phone calls.

    • Adna, thank you for checking in with us. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.

      If you have questions about any communication — email, letter, text or phone call — that CLAIMS to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). You may also report the information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.

  140. I received a call fro a Ron Macroudo (?) leaving the following PN: 855-249-4340 ex:2035095 wanting to discuss my benefits. I do not know if this man or PN is legit because could not find his name or contact info on your site. Is this a legit number and contact person and do I need to call him? I just recently signed up to receive my benefits, and have received my letter from SSA, and then received his call.

    • Hello Barbara. Thank you for checking in with us. Occasionally, Social Security Administration employees may contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.

      If you have questions about any communication — email, letter, text or phone call — that CLAIMS to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). You may also report the information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thank you.

    • Barbara, did you call the1 800 1772 1213 number? I received a call from the same number with a different extension. I don’t want to spend hours on hold to find out if you already know the answer

  141. I’ve rec’d 3 calls today from Needville, TX; number that’s calling is 979-246-4553. The times it has called are 10:59 a.m./11:15 a.m. and 4:26 p.m, East Coast Time. All 3 are a recording from KELLY JONES with the S.S.A requiring a call back due to fraudulent activity with “my social security #”. I don’t know this person, I don’t live in TEXAS. Please do something to stop these calls…..like arrest “Kelly Jones” & put her ass behind bars!!!!

  142. I received a call from SS informing my wife her SS# had been compromised…How can we be assured the call originated from you? The number as displayed is the one on your website and is included throughout, however, how do we know this is not a fraudulent site?

  143. 2 phone calls today from Texas to Washington state.

    Both had a computer female voice claiming to be Officer so and so, stating my SSA account had been suspended.

    Numbers follows : 956-887-0955

  144. Hello, I received an Automated phone call stating my SSN would be suspended. I hung up immediately due to the automated voice but when I did call back the number, it led me directly to your official phone number. Yes, this is very unnerving. Is there a new scam?

  145. I received 3 call from someone who said that my Social Security Card may have been disabled and to call immediately or my monthly benefits could be stopped. If I did not return a call to 956 887 0955 immediately my benefits will be stopped until the issue ( which was not exactly stated ) was resolved. This same message was received at 5:45 AM , At 7:35AM, and again at 6:36 PM.
    I did not respond period. Sounded like a robo call with several different voices. One Male and two female, all with very good English language skills.

  146. I received this today..is it legitimate?
    Dear DONALD EDWARD WEGNER

    Please call our office before Monday, December 3, 2018 and ask for Serafin M. The telephone number is 877-593-3955 ext.60423. We need to talk to you about:

    Reviewing your earnings record

    The month you can begin receiving benefits.

    When you call our office, please have this letter with you. It will help us to serve you more quickly.

    Social Security Administration

    • Hi Donald, thank you for checking in with us. If you recently filed a claim or have other Social Security business pending, this letter is probably related to that business.

      However, anytime you have questions about any communication — email, letter, text or phone call — that claims to be from SSA, you should contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778).

  147. I believe that I received a fraud call from SSA the number call was from:SSA and unfortunately,gave my SS card number. What should I do?

  148. I have not received a benefits statement from the social security administration for over 10 years. I want to know how much money I have saved. Call Back number 915-226-1973

    • Hello Adalberto. You can get your personal Social Security Statement online by using your my Social Security account. For more information, click here!

  149. I just received a call from 8505121867 staying my social security would be suspended it I didn’t call this number back. Is this a valid social security number? Do I call back?

  150. I am concerned that this is a scam about receiving a new Social Security card & I have not done that yet. I have however heard people talking about receiving new cards & I just rec’d the above letter so I am confused. Would you please help me with this matter?

    • Hello Corinne. The Centers for Medicare & Medicaid Services (CMS), started to mail new Medicare cards to people with Medicare benefits in April 2018. They plan to replace all existing Medicare cards by April 2019.
      If you have questions about any communication — email, letter, text or phone call — that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). You may also report the information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.
      We hope this information helps!

  151. I recieved a call that SSN has been compromised. I was to press a number to speak to a officer. I felt this is a scam so hung up. They had said I need to apply for a new number. I had someone use my social for taxes. When the IRS contacted us, I checked them if we need to get a different ssn. I was told they never change your SSN .

    • Hello Deborah. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      The Federal Trade Commission (FTC), which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees.
      If a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.
      To learn about the events that may cause us to assign a different number, visit our Frequently Asked Questions web page. Thanks!

  152. I received a call from Washington DC saying my social security was in trouble
    They are going to cancel my ssn.. Is that possible? The number they used was 202-991-7594

  153. I received a phone call from social security around 6p.m on 11/27/2018 Didn’t hear anyone on other end . My number is 731-518-5325 Did y’all call me,if please let me know before I block the number have been receiving different 800 numbers all day. Thank you .

  154. I received a phone call informing me that my Social Security card number was no longer valid. The number was 281-769-2927. How do I know if this is a valid S.S. number?

  155. I received a call this morning from the social security administration stating that my benefits will be terminated. They asked me to press a number to speak to a representative. When I did this, the phone clicked off. Does this happen like this.

  156. Greetings, It’s 9:30 AM Friday Nov. 30th I get a recorded call that says I must call back or my account will be frozen due to suspected Fraud. I hung up on the call and immediately called 800-772-1213 and get a recorded massage telling me no one is available to help me. What Now?

  157. I was called today by 800 772 1212. Did not answer. Checked Voice mail which my phone prints. Caller claimed to be Social Security Agent. Warned me that Social Security was about to SUSPEND my “social” and “assets” also given another number 469 982 5001 to listen to the message. I did not this number or the original number. Initially I looked to the internet and number appeared to be official. I checked with my accountant who felt that it sounded like a scam. I then checked with local SS office and they told me that this number is a scam. WOW. Can see how many people will be fooled. (may even wonder if this site is true). Must see it in print, through US mail. or visit local office.

  158. I recived a call from this number 1 800 772 1213 and I am wondering why they would be calling me. When I call the number it asks me to enter my ssn over the phone I am unconformatible doing that.

  159. I was called by a number in miami florida 305-424-8883. They told me my ssn was used to launder money, traffic drugs, avoid IRS and other things. Said I could be jailed for 7 yrs and pay huge fine. Im on epilepsy and nerve medication. Then the gentleman disconnected me and I cant get back through. Said I could lose my disability, property. Basically scared me to death. Please help me. Im 62 yrs old in bad health.

  160. I received a call at 7 AM this morning, it was a Robo call from this telephone number area code 518-509-2395. It said that my Social Security number had been identified in criminal activity and I was to call this number immediately. I hung up and blocked the number this is the second time in a week I have received the same identical car. I don’t remember if the other call came from the same number or not. Needless to say, I did not return the call.

  161. BEWARE!!! A 1-866-772-1219 number keeps calling me with a recording that my social security benefits are being suspended due to suspicious activity. When I call the number back, it is a Verizon teleconference number!

  162. I received a text from the number 202-852-8946 telling me that a message was waiting for me at mySocialSecurity. Login at http://www.sea.gov/sign in to read it. You can change your preferencesabout wastewater you log in. This was the text message. How do I know if this was a legitimate message from social security?

  163. Today, Dec. 4, I have received 4 calls fro the following number that claims to be the SSA. The number is 989 634-1042. It’s a recorded message claiming yo be a sheriff with them wanting to hold any payments doe to suspicious activities with my card,

    Can someone please advise me if this is something i should be concerned about this call?

  164. Hello,

    I have been receiving strange phone calls on my cell phone wanted to tell me my SSN was being suspicious and is going to be suspended and send my case to legal service if i do not contact the agency soon.

    And that makes me a little panic in the meantime i felt that was not real. I called back on that number and it was the SSA hotline and i waited long enough but couldn’t get anyone to speak with.

    I was just wondering if SSA ever calls to aware or threaten like this.

    Could you pls advise.

    Thank you,

  165. Today I 11/06/18 received a phone call stating that my social security number has being used by someone else, and that I have to return there call immediately.
    I thought is was a fraud, but I called them back, they wanted my social security number along with my name and address.
    I hung up the phone and got on your website to notify you of this scam.
    The phone number that phoned me is 1-713-893-8467.
    They also phoned me last week.

  166. I received a call from a Social Security number on 12-6-2018. It stated that my Social Security will be suspended for a fraudulent charge. It was sort of threatening. I am only 51 years old and don’t receive Social Security. They wanted my Social Security number. I of course did not provide any information. My number is 412 225 7033.

  167. Please call me back Thomas D. Stilwell *** – ** – *** I have been holding on the phone for 36 minutes. Thank you.

    • Just a reminder – We do not have access to personal information, therefore, we do not do provide direct/personal assistance through this venue.
      When calling our toll free number at 1-800-772-1213, you will experience a shorter wait time if you call later during the day or later in the week. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Thanks!

  168. Recieved a phone call from a 469 area code claiming fraudulent activity with my son and to contact them before they take action.

  169. I have received two calls today , a recorded call saying it is the SS office, that my SS is in jeopardy and is suspsious and to press 1 to speak to an agent. I DID NOT. Here are the numbers they are calling from: 1-800-782-1515 and 1-800-782-1814

  170. I received a call from your office sighting that illegal activities have occurred on my account. I called back and waited for hours with no response. I live in Florida and the call occurred today at 4:27pm

  171. I keep receiving a phone call from 432-614-0365 saying our social security numbers have been listed as fraud I have spent two hours on the phone trying to get ahold of Social Security they do not mention whose name has been identified it as fraud my husband myself or my son who all live here I have been on hold with Social Security for over an hour the phone number is 432-614-0365 can you please check and see if that is a spam call they have called four times in a 15 minute. It is a recording there is no person I called the number back it is busy I would have not given him any of my personal information anyway but why does Social Security not have an immediate fraud phone number where you not wait for hours to talk to

  172. I received a call today (12/12/2018) from (800) 772-1213 Identified as Ss. They said my benefits may be interrupted and said Press 1 to speak. I hung up and logged into my SS account. In checking my settings, there was no cell phone listed, so I knew it was a scam.

  173. Call from Annie Marcus 972-544-7104
    saying my SS number is being used for fraudulent activity and to call them before legal action is taken against me.

  174. I received a call saying to call 2 times on 12-12-18 social security @ 210-209-9272 who said there was a claim against my social security number and to call before charges were put against it.

  175. Regarding:
    “Social Security will never… Ask you for your personal information or credit or debit card numbers over the phone”
    When you call the Seattle work unit regarding a claim, the first thing they ask for is your SS number!
    I would call that “personal Information”.
    SSA needs to find another way to refer to claims w/o requiring an SS number!
    Like a “case number”.

  176. Trying to respond to a call from social security. Phone number has 1 hour wait. No option to leave callback number. Can someone call back .

    • Hi Renata. We’re sorry that you had difficulty reaching someone by phone. We may have been experiencing higher than normal call volume. Generally, when calling our toll free number at 1-800-772-1213, you will have a shorter wait time if you call later during the day or later in the week. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.

      Remember, many services, including applying for retirement, disability and Medicare benefits, requesting a replacement Medicare card, or reporting a change of address are conveniently available anytime at our website. When you use your personal my Social Security account, you can click on “Ask a Question” or “Talk to an Expert” for a call back. We hope this helps!

  177. I am receiving calls about my Social Security card being used I Texas and said my card will be suspended if I don’t call them. 1-281-940-1569. I have called SS the wait is over hour wait. I have not given them any info. I am so upset I don’t know what to do. Please help.

  178. I got a call from 1 800 385-0643 saying my social security number has been suspended and to call a number to find out why.

    I’m trying to check on this. I’m currently holding for a call from you. I have a Christmas Love Church luncheon and don’t want to miss it. My phone # is 504 394 5060. I am Kathryn Gamble at New Orleans La.

    As far as I know everything is fine. Very scary.

    Kathryn Gamble

  179. I got a robocall from (800)-751-2366. My phone dropped the call, and that # claims to be unavailable, I couldn’t call back.

  180. I received a call from social security today, Saturday, December 15,2018.
    They did not leave a message. I called the number back, it was social security.
    Why would they call?

  181. I received in mail requesting for information regarding a discrepancy on my record. Is the number 1-877-772-4309 ext.34434 one of WSU number that I am safe to call?

    • Hi Hung, thank you for using our blog to ask your question. If you received an official letter from Social Security requesting a return call, then the number is safe to call. However, anytime you have questions about any communication — email, letter, text or phone call — that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778).

  182. I have received countless phone calls saying my ssc number has fraudulent activity. I belong to LifeLock and they have no activity. The numbers come from Texas, California, Louisiana, Maryland all over the country. They all are recording stating legal proceedings will begin without a return a call to 408-837-494. No last number. The number came from 408-837-0494. San Martin Ca. I’ve reported this once and was put on hold for over 25 minutes and was finally able to leave a voicemail. I think your phone tree was overwhelmed.

  183. Ive been getting many of these latley two have said for check fraud one for i beleive it said drugs i never abswer them i always listen to the voicemail not one has been even close to Social Securitys number nor have they ever left an extension number These calls re pretty much like the faje IRS Scams i continualky just block them all

  184. I have been the recipant of about a dozen calls this year stating my benefits will be stopped or I will be fined or jailed .I know better than to answer these calls one such number is 9163670067 how can these be stopped.what is the best course of action to take and should I report them

  185. I received a voice message on my cell phone threatening that If I don’t call back I could be arrested. I know it is a scam. The number is 1-740-281-1366 from Newark, OH

  186. Received a call 240-230-3192 and stated there was fraudulent activity on my social security number. How will I know? Can I protect my social security number?

  187. I got three back-to-back very strange phone calls this morning (12-21-2018), apparently from Social Security Administration. The message appeared to be digitally recorded, informing me that there appeared to be suspicious activity with my social security number. I was asked to call the following number, 209-779-5610. I did not return the call because I wanted to make sure this was not a scam, therefore I am contacting SSA to confirm this number.

    • Hello Pete, thank you for checking in with us. Unfortunately there are some Social Security impersonation schemes that we are warning citizens about.

      If you have questions about any communication — email, letter, text or phone call — that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). You may also report the information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. We hope this helps.

  188. I am receiving calls regarding my Social Security is iidentity is in jeopardy. Please let me know via mail if this is real
    Thank you
    Elizabeth Glassman

  189. I just received a phone call from 1-240-345-9221. It was an automated call from “officer Lisa Smith”. She says my SSN is about to be suspended for legal action. I believe this is a horrible scam. What do I do? Who do I notify? Thanks.

    • Hi, Joseph. For your security, we do not have access to private information in this venue; therefore, we do not do private calls. We ask members in our Blog community to work with their local offices for specific questions about their cases. You can also call us toll-free at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m., Monday through Friday. We hope this helps.

  190. I got a phone call from 1-844-556-0555 and was threatened with legal action. I was told to call back and speak to an official to clear up the problem or my SSA benefits would be held and legal action would follow. Please investigate asap or they will be gone to the next fraudulant call.

  191. I received a call from this #718-557-3000, city Jamacia NY Saturday 1/12/19 at 5:26 pm eastern time. Gentleman explained that my first benefit payment for November and December 2018 would be deposited into my account within 7 business days and on the 3rd Wed of every month afterwards. He had specifics on amounts and even ask about income from an employer in 2006. How do I confirm this call is valid?

  192. Good morning. I am receiving calls about my SS number being suspended because of suspicious activity. The number is 1 800 177 2121. Legit or not?
    Thanks

  193. Received a call on 01/16/2019 @ 1:57 p.m. from 870-782-0932 which was threatening and sounded like a recording.
    I did not answer. Just wanted to report the phone number.

  194. I got two voicemails today (1/16/19) from (203) 513-4689 claiming to be from social security. A quick phone number search showed it was a landline number in New Haven, CT. Figured I’d report it here & will also call the 800# tomorrow, now that I know what number to call.

  195. Just received a phone call and then a voicemail saying there wS fraudulent activity with my ssn. Here is the phone number. 323 527 0852

  196. Hello
    I have been receiving voicemails on my cell phone regarding my social security number involved in fraudulent activities and for me to call this number back 214-705-2824. I called backed on 1/18/19 and spoke with a Rick Boyd. He gave me his Badge # as GS72593 . He also gave my a account # of DC7010. He insisted that after our conversation to contact the Sheriff Department. He went on to say “I’m going to ask you some personal question that i need answers to”. I replied “Well shouldn’t i speak to the Sheriff department directly”/ He then disconnected the call. I have received five calls starting around November 2018, but this is the first time i called back and spoke to someone. I’m concerned about this, I gave him my first name then my last name, but that was it.

  197. I received 3 calls from SSA and they were from Maryland and said tomorrow their will be someone at my residence and do I have an attorney. The phone number is from 1-866-501-2101 ( TTY) for deaf and hard of hearing. I didn’t know that SSA has someone to arrest you.

  198. I have received these calls too at the numbers listed below
    1(801)7721213
    1(406)5451401
    I didn’t answer them but , when I tried to call it back it said that call couldn’t be reached as dialed.

  199. An robo call was received on my cell phone from 1-800-777-0127 from “Social Security” advising me that my social security card number and benefits were compromised and that all payments would be stopped. I was then asked to press “1” to speak with an operator, but of course, I hung up. Just a warning should anyone else receive calls from this number.

  200. I JUST RECEIVED A ROBO CALL THAT INFORMED ME THAT THERE WAS A PROBLEM AND MY SS ANUITY COULD BE CUT.

    The recording insisted I call back immediately at (207) 734 8493. J.Z. 1/22/19

  201. So I’m pregnant I’m trying to set a appointment with obgyn but they saying Heath net is not cover it I was wondering if I could change Medicare plan to regular medi-cal or different plan can you call me back 530 443 1194

  202. I had been trying to get in touch with a SSA person about getting my SS benefits I found a SS website and there was an option to receive a call back from you. They did indeed call me back in about an hour and said that the local SS office in Anderson IN would be getting in touch with me for a phone interview. They never have and its been about two weeks. Now I’m wondering if I’ve been scammed, they did ask me info about my personal info. How do I need to address this? Do they have such a service? It did show SSA phone number on caller ID.

  203. I was called by a, supposedly, Social Security representative. the number given was 646-693-1132, How can one know if this is a legitimate call? I was not asked for any information, only to call the above number.

  204. Received a call (In voice mail Friday 1-18-2019) stating that my benefits are on hold due to a problem.
    Caller asked that I call back at 266-867-4265.
    Voice mail is saved for now.
    I felt that it was a scam and confirmed in person (Hyannis 1-24-2019) that there are no issues with my account.

  205. My wife received a call from 855-807-8675 the caller was Ruby and said she needed to verify information for her medicare card that she just signed up for. Was this call legit? We did give information to the caller

    • Hello Richard. Social Security Administration (SSA) employees may occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending.
      If a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Please click here for more information. Thanks!

  206. I received a scam phone call & went to report it on the OIG site. It is asking if it’s a business & an address, etc. I have no idea. I tried to Google, but it wasn’t a known scam number. I just received 2 phone calls & automated voice messages within 30 minutes. The number is 4106094293. Is there a different site to report only phone numbers?

  207. I am getting bombarded by 877 calls saying they are SSA and my SSN is blocked. I figured there was nothing not right as this is not the first time something like this has happened to me, but it does raise your blood pressure and you start the think what may have happened… I appreciate the publication explaining exactly what is happening to me as these calls continue.

  208. I have received 2 phone calls saying they are social security and legal actions have been filed on my social security number for faudulent activities and I need to call 845-419-3075 before they take further action.

    Can you tel me if this is a scam.

    Thank you for your assistance,

    Peter DePalma

  209. Hi,
    I have been getting robo calls from someone saying they are from the Department of Social Security and my SSN has been revoked and pending investigation. 800-772-1778 please advise. Thank you!

  210. I received a phone call recording today from 800-772-6311 claiming my SS # has been frozen or deactivated. I was prompted to respond by pressing 1 on my phone for further action. I hung up. Please advise. Jim Costello

  211. Here is the content of the fraud call I got:
    “Sean _⁠_⁠_⁠_⁠_⁠_⁠_⁠_⁠_⁠_⁠_⁠_⁠_⁠_⁠_⁠_⁠_⁠_⁠_⁠_ _⁠_⁠_ from the Department of Social Security Administration the reason you have received this phone call from our department and is just to inform you that there is a legal enforcement action filed against _⁠_⁠_ your Social Security number for criminal activities so when you get this message kindly call as soon as possible long our number that is 210-460-1179 again that is 210-460-1179 before we proceed with the legal procedure thank you…”

  212. Just received a recorded phone call from 210-544-5519 claiming to be the Social Security Administration, saying I must call them immediately so they could take legal action because of activities on my SSN that has been used.

  213. I have received a call from Mrs Rivera and she left a voice mail to contact her at 1-469-656-6039 with an extension number.

    Is this a scam number?

    • Hi Charles: If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

  214. I got a phone call about an arrest warrant and to call the social security deputy officer @ 8307465001 immediately… not sure if this is a scam?

    • Hi Candis: If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

  215. I got an automated call . Mark Thompson was the given name- and it said I was being investigated for fraud. Also- it said for me to call the number back that I WAS ALREADY ON THE PHONE WITH. total scam. ~Caller id said from Virginia.

    • Hi Marci: Thanks for letting us know. If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

    • Hi Linda: Thanks for letting us know. If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

  216. I called the social security’s office number for Scam phone calls from somebody posing as being from Social Security at 1-800-269-0271 , just now , and the office is closed 10:00 – 4:00est , and I’m in Portland , Or. So I will try again tomorrow during their office hours. Last week I received 2 ( two ) phone calls on my cell phone , one on Wed. Feb. 6th , and the next day on Thur. Feb. 7th , I didn’t recognize the phone numbers ( both 800 #’s ) and so I didn’t answer either of them but they left voice mail messages both times . And these phone messages are what I’d like to speak to somebody about at Social Security . Both phone calls used different 800 #’s , on the 2 times they called my cell phone , Wednesday was 1-800-772-3372 , on Thursday was 1-800-772-9128 …. are either of these phone numbers from you guys , Social Security ?

    Looking forward to your response & thanks !
    Bruce Gilbertson
    Portland , Oregon

    • Hi Bruce: If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

  217. Right now I got phone call from this number 802 255 2601. and he said calling from US Social Security Office. Is this Real or Fake???

    • Hi Dorjee: If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

    • Hi Jesse: If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

  218. Received 2 calls, one yesterday and one today from numbers 281-929-9153 and 281-747-1196 both robocalls stating legal dept of social security administration.

    • Hi Bridget: If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

  219. I have received two fraudulent Social Security phone calls today on my mobile phone. The first one was from 866-404-1352 at 1:07 PM. The second one was from 866-404-1419. The message is “Call is from the Department of Social Security Administration. The reason you have received this phone call from our department is to inform you that we just suspended your Social Security number because we found some suspicious activity. So if you want to know about this case just pres one …..” Two friends from my Bunco club also received this message today. I blocked the numbers on my mobile phone, but thought you should know about them.

    • Hi Elizabeth: Thanks for letting us know. If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

    • Hi Dorothy, thank you for question. It sounds like you may be referring to your new Medicare card. For questions regarding your new Medicare card related to physicians and doctor’s office, please contact Medicare directly at Medicare.gov or by calling 1-800-MEDICARE (1-800-633-4227) (TTY 1-877-486-2048).

  220. Hi Rebecca: If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

    If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

    Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

  221. got a call from 1-205-801-1111 claiming to be from Social Security (Caller ID= US Govt Social)…
    Is this a legitimate call?
    Thanks, Chris Burgess

    • Hi Chris: If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

  222. Just received a call from 469-656-6039, I had been put on a call return list and just want to verify that this was Social Security! Thank You

    • Hi Manuel: If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

  223. You have no form or link specifically to file a report about fraudulent phone calls from people claiming to be from SSA. We received a call from:1-800-777-2676 they left a message saying: “If we don’t hear from you, you social will be blocked permanently…”
    It’s it you?
    Is it legitimate?

    • Hi Edwin: If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

    • Hi Francisco: To ensure it is a Social Security number, please call Social Security directly at 1-800-772-1213.

      Be aware that there are phone scams going on. If you receive calls and they’re claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

  224. My daughter received a call telling her she had been part of a government fraud… She believed them and gave them her social security information.. What should she do ?

  225. I received a phone message from number 202-852-2502 telling me that my ssa account had been hacked, and to call that number back because my account had been stopped. I called the 800-772-1213 number to report it, but was told to call 800-269-0271, which in turn told me to call 800-772-1213. Help! How do I find out if this is a scam?

    • Hi Barbara: If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

  226. ‭(866) 404-2899‬ This no. keep on calling me saying there is suspicious activity on my social security. Is this a valid no. from Social Security Administration? Thanks

    • Hi Cynthia: If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

  227. email dinkimama51@juno.com. i received a voice message call from 9282253961. they stated they were ssa and i was to return their call before legal action was taken against me. i call back and the person claiming to be ssa ask my name i tiold them you call me so you should know and i hung up what can be done

    • Hi Linda. Thanks for letting us know. If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

  228. I received a call this morning from Social Security saying I will not receive my SS income anymore due to fraudulent activity.

    • Hi Carole: Thanks for letting us know. If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

  229. I had a phone app appointment today at 11:30. I was contacted by Jessie who called from 520-795-0625 asking me to verify my as number. I assumed that the number would pop up with the Social Security title that I had saved. I told him that I would need to check before giving him information. He the have me the number 1-866-331-2150 extension 29716. Are these legitimate numbers?

  230. Scam call from (914) 827-5118 saying “we just suspend(sic) your social security account because we found some suspicious activity”.

    • Hi, Bryan. Thanks for letting us know. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. Thanks, again.

  231. If you call this scammer and get Ms. Melvin’s voice mail… She will ask for you to leave your phone phone number, name and SS number and she’ll get back to you.
    1-410-965-5825

  232. I received a call from 844-662-1819, “Department of Social Security”, stating my SSN has been suspended and to press 1 to know more about the case.

    • Hi, Sharon. Thanks for checking in with us. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.

  233. My name is Jean Ann Hunt. I received a phone message from the number 224-487-7002. The message said I was to call this number and it was from Social Security Deputy Officer and should call him. I don’t think this is the Department of Social Security. Can you please advise if I should just ignore this message.

    Thank you.
    Jean Ann Hunt 2/27/2019
    hunt.jeanann@gmail.com

    • Hi, Jean. Thanks for checking in with us. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. Just a reminder – please be cautious about posting personal information on social media. We hope this helps.

  234. I got a recorded message saying they were from the social security main office saying that my social security number had been compromised or something wrong and to press one to check it out. My caller ID said the number was 1-866-404-8861 toll free Do you send messages like this?

    • Hi, Rosa. Thanks for checking in with us. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.

  235. I received a bot-call warning of legal action to be taken due to social security fraud with a return number of (210) 209-9583. It was to my desk number at work. Beware of this fraud.

    • Hi, Nelson. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.

  236. 03/04/2019 received a call from 210-541-2366 stating that my social security number has been suspended, and for me to call back this same number.. Thank you for your help.

  237. I received two calls today that went to my voicemail from SS. They said they suspended my SS number because they found suspicious activity and if I want to know more about the case push 1. They were two different phone numbers. How do I know if this is a scam?

    • Thanks for checking in with us. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.

  238. They want my soc. And info hackers want. Receding call from 3104699867 claiming they were soc. Security and my payments would stop with East Indians answering phone. To file a complaint takes 10 mins. And so many questions. Stupid.

  239. I’ve received calls from these numbers: 1-866-404-2872;
    1-866-404-2853; 1-866-404-2832 in a day and less than an hour apart. They leave a message saying that they are from Department of Social Security and that my SSN has been suspended due to suspicious activity.
    Please take a look on this numbers.

    • Hi, Vanjie. Thanks for letting us know. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.

  240. Someone called me, it was a robocall where they stated they were from SS and that I had an arrest warrant and asked that I call the following phone number:
    210-943-9573
    This just occurred. I tried reporting online and over the phone but it bothered me that I could not make a report without giving out my soc security number.

  241. I have received 2 phone calls so far from:
    New Roads, LA
    (225) 240-7563
    (225) 240-7599
    The caller claims that they had to “suspend my SS number because of
    some suspicious activity “. Both phone calls were from men.

    • Hi, Doreen. Thanks for letting us know. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.

  242. I received a call today saying this call is from the Department of
    social Security Administration. The reason for this call is to inform you that we just suspeneded your social security number because we found some suspicious activity., so if you want to know about this case just press one. I didn’t answer the call they left a message. This is the number they called from 1-225-240-7599

  243. I received a phone call on my cell phone saying they were from the Social Security Administration saying they suspended my Social Security number because they found suspicious activity and to press one to find out more. I didn’t answer the phone they left a voicemail. this is the number, 1 225 240 7599. I’m sending message again to make sure you received it.

  244. receiving phone calls from 575-479-7774 saying they are social security, I called back and someone did answer. Please check this out .

    • Hi, Kathryn. Thanks for checking in with us. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.

  245. A call came to me today from 888-561-0110 informing me of a legal action being filed against me by the SSA for fraudulent activities on my SS#. Please reply to my email and confirm.
    Thanks,
    Kolloh

  246. I just got a call from 716-320-9132 said they were ss to see if I can get disability as soon as I asked who they were they hung up and so I called back same thig was said but as soon as I asked they hung up. is this real?
    thank you
    Pandy

    • Hi, Jay. For your security, we do not have access to private information in this venue; therefore, we do not do direct calls. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

  247. I am getting voice mail messages from 614-480-3056 instructing me to call them back and that my social security number is being used in scams. I am also advised to get a criminal attorney because I may be going to jail.

    • Hi, Linda. Keep in mind we do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.

  248. Hello, we received a voice message saying “Your social security number will be suspended due to suspicious activity». It looks a lot like a fraud. The number on a caller Id was 1-800-442-1213.
    How do we make sure it does not happen again?

    • Hi, Nataliya. Thanks for letting us know. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.

  249. I received a call in Feb. from a Mr. Mutima saying he was from SS in North Carolina. Asked me questions to verify info from my application I had summited the week before to begin receiving my benefits. When he asked for my SS# I stopped and said I was not comfortable giving that online. He pursued for several minutes and when I said I didn’t want to give any more info out he gave me this number for me to call him back. 855-897-4927 ext. 27734. Is this a legit number to SS Office? Would I be asking to give my SS# over the phone from the SS Office. Will this delay my benefits?

  250. I have been receiving calls stating SS # is in jeopardy calls from this # 866 404 7467 very hr on the hr I answered call the noise in the background was so loud I could not hear the broken English I told them to fk off and then hung up

    • Hi, James. Keep in mind We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.

  251. Hello,

    This phone number ( +18884482018 ) just called me saying they are from the SS office. Of course I don’t believe them as your office never randomly calls anyone like that, then hangs up. It is a call center of scammers somewhere. Possibly in Asia. Just want you to know.

    • Thanks for checking in with us, J.C. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.

  252. I keep getting calls from these impersonators! I have blocked their calls numerous of times and they continue to find a way to get through! Every time a message is left ( not asking to call a number) but to press one to further discuss. I wish they could get penalized for this criminal act!

  253. A call was made to my home phone from an Edna Johnson, (209)437-5323 stating of a Legal Action being filed on my SSA for Fraudulent Activities. I have no idea what this all about. I also received calls on my cell#. (800-325-0777) and (800)772-1548 indicating to call the Headquarters of SSA Admin. Dept #(413)351-7102 and (424)227-7683 to speak with an Officer of SSA. I already submitted a report to OIG. Thank you

    • Hi Lourdes: Thank you for letting us know and we’re glad to hear that you reported the incident. Unfortunately, in some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up.

  254. I am in the process of signing up for Social Security. I received a letter from SSA asking to call them at 855-807-8675 extension 5188, and speak to Mr. Chung Tran. Is this a legitimate request from SSA?
    Thank you!

    • Hi Pamela, thank you for using our blog. Social Security employees occasionally contact citizens by telephone for customer-service purposes, and occasionally send correspondence to individuals requesting a return phone call. Anytime you have questions about any communication – email, letter, text or phone call – claiming to be from SSA, we ask that you contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7p.m., Monday through Friday, to verify its legitimacy. (TTY number at 1-800-325-0778). Thanks!

  255. I’ve just received a phone call from (833)289-6455 claiming to be social security. I take calls and correspondence for my elderly mother In hopes of reducing the risk of fraud. I expect to get mail if there are any issues with her social security benefits. Please respond (by mail) if there any problems.
    Thank you

    • Hi Kim: If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

  256. Possible phone scam call today about enforcement (message only with a phone number to call back) 571-407-8384. Didn’t believe the call and wrote number down to report. Sat on phone 45 minutes and couldn’t wait any longer so sending this comment. You do not have to reply.

  257. so how do I find out if the telephone number is real? is 855-257-0067 a real number? and calling 800-772-1213 either hangs up on me or tells me I have a 2-1/2 hour wait to talk to someone.

  258. I just received a call from someone who says they have a warrant for my arrest. Number is 1 (888) 747-7538. Extension 2400. Was this a valid call.

    • Hi Carol. Please be suspicious of unsolicited phone calls, or email messages. If an unknown individual claims to be from a legitimate organization, try to verify his or her identity directly with the company. Avoid providing personal information unless you are certain of a person’s authority to have the information. In a few instances, we will use marketing firms to help raise awareness of Social Security’s online services, and this includes creating a personal my Social Security account. We allow these firms to send emails that will take individuals directly to our website. Any links that you find within these emails should always point to a “.gov” web address. If you are not certain that an email you received came from Social Security or one of our marketing partners, DO NOT click the link. Visit our “Internet Phishing Alert” web page to learn more about how to detect a fraudulent email message. We hope this information helps!

  259. I am 87 years old and keep receiving phone calls that my social security number has been used in some sort of fraudulent scheme. I keep hanging up but they keep calling!

  260. I revived a call from Medicare this week saying they would send me a new plastic Medicare card Mon March 18, 2019 if I would verify my correct name and mailing address. The only other info they asked for was my Medicare #. IS THIS A SCAM?

  261. I’ve received a call and they left a voice mail stating my social security has been suspended because of suspicious activity. Just wanted to make sure this is not the case and is a scam. If this is the case wouldn’t social security send me a notice in the mail?

    • Hi Linda: If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

  262. didn’t mention the calls about selling equipment or ointments. Saying it’s covered by Medicare. It may be true, but they are just pushing their merchandise. If you need a cream for pain your doctor will subscribe it. Same goes for braces, for your back, knee, etc,

  263. I have received 2 phone calls on my land line, on 2 successive days, asking me to respond to an important phone call concerning my SS. Numbers are: 855-374-2372 and 833-888-9767. I was unable to answer the calls, but they left messages warning me of problems if I don’t respond. I pay attention to warnings about similar scams, thankfully. I hope these phone numbers can be traced and stopped.

    • Hi Patricia: If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

  264. I received and email form DoNotReply@ssa.gov to contact them before Wednesday, March 27,2019 and ask tor Megan Starks @ 855-249-4175 Ext. 4015272. About reviewing earnings, other benefits, current or prior marriage, How do I know if this is legitimate?