Frauds & Scams

Inspector General Warns Public About Caller ID “Spoofing” of Social Security Fraud Hotline Phone Number

April 2, 2019 • By

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Last Updated: April 2, 2019

The Inspector General of Social Security, Gail S. Ennis, is warning citizens about a caller-ID “spoofing” scheme misusing the Social Security Administration (SSA) Office of the Inspector General’s (OIG) Fraud Hotline phone number. The OIG has received recent reports of phone calls displaying the Fraud Hotline number on a caller-ID screen. This is a scam; OIG employees do not place outgoing calls from the Fraud Hotline 800 number. Citizens should not engage with these calls or provide personal information.

SSA and OIG employees do contact citizens by telephone for official purposes, and they may request the citizen confirm personal information over the phone. However, the calls do not appear on caller ID as the Fraud Hotline number of (800) 269-0271. Also, SSA and OIG employees will never threaten you for information or promise any type of official action in exchange for personal information or payment.  In those cases, the call is fraudulent, and you should just hang up.

If you receive a suspicious call from someone alleging to be from SSA or OIG, you should report that information to the OIG online at https://oig.ssa.gov/report or by calling (800) 269-0271, Monday through Friday, 10 a.m. to 4 p.m. Eastern Time. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams:  https://identitytheft.gov/ssa

See the full advisory at the OIG website.

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About the Author

Andrew Cannarsa, OIG Communications Director

Andrew Cannarsa, OIG Communications Director

Comments

  1. J. S.

    I’ve received numerous calls regarding suspicious activity with my Social security number. They’ve called from the following 2 numbers:. 833-986-4470 and 202-779-9693.
    I hope you catch these thieves

    • A.C.

      Thanks for letting us know. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. Thanks, again.

  2. Robin S.

    I have tried to report a fraudulent phone call I received today purporting to be from Social Security Administration but keep being transferred, back to the same offices, which did not my specific incident. The ability to talk to a human representative would have been more effective.

  3. M N.

    I get 15 calls each day from scammers and the caller ID shows SSA as the caller. I don’t answer the phone I just block the phone. My home phone number is unlisted and now I am getting calls on my cell phone. I always google the phone number to verify callers identity.. It is a daily chore to go through the number of calls and verify the phone number on the internet

  4. Patricia Z.

    Date: 8/1/2019 – lines busy , busy, busy
    Someone called me and said they were from S.S.office and if I wanted to speak to a case worker about case files ,too press 1 , this was a recording . A lady came on line said she was case worker , I told her I couldn’t speak to her , could please give me her number and I would her cause I was in dialysis .

    Name : Jennifer Singer
    Emp. # 023848
    Phone # 1800-772-1312

    Looked on phone screen had this # 954-388-4508 / Manisca,Co.

    8/6/2019

    Checked my voice mail , had another call from S.S. . On phone screen the # was
    253-465-6315

    Hope this can help you,

  5. Rich G.

    Got a robot call from an entity claiming to be from the ssa ,saying I’m in some kind of legal trouble w/ the ssa.
    This fraudulent call showed up as;
    202 760 6507 on my caller ID…if it can be beleived.

  6. Richard

    Transcription of a spoof call supposedly from SSA Austin Tx I received August 6 2019 at 12:12 PM.
    “_⁠_⁠_⁠_⁠_⁠_⁠_ call the SSA back is 512-666-8617 the reason you have received this phone call from our department is to inform you that there’s a legal enforcement action filed on your Social Security number for fraudulent activity so before this matter goes to the state _⁠_⁠_⁠_⁠_⁠_⁠_⁠_⁠_⁠_⁠_ and before you get arrested if you need any information or have any question kindly call us back at 512-666-8617 thank you…”

    • L.A.

      Hi Richard. Thank you for letting us know about these calls. We do not usually make random calls. If you or anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams here. We hope this helps.

  7. Richard J.

    received can stating my ssa had been compromised wanted me to call this number 1-800-772-1213, when i did call back wanted to send me cancer kit,then asked for ss number when i refused hung up

    • A.C.

      Hi, Richard. Keep in mind we do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. We hope this helps.

  8. Linda A.

    I keep getting scam calls. Here is one of several calls I am receiving : Arm you that we have got an order _⁠_⁠_⁠_⁠_⁠_⁠_⁠_ your _⁠_⁠_⁠_⁠_⁠_⁠_ on the media basis because we _⁠_⁠_⁠_⁠_⁠_⁠_⁠_⁠_⁠_ suspicious and _⁠_⁠_⁠_⁠_⁠_ like _⁠_⁠_⁠_⁠_⁠_⁠_⁠_ on your social ignoring this will be an intentional attempt to avoid initial appearance before a magistrate judge or a grand jury for a federal criminal offense press one to get connected with our Social Security administration officer…”

  9. Terry L.

    Someone keeps calling me claiming to be a federal agent and my social security is in great danger and if I don’t contact them a agent will come and arrest me the number they call me from is

    833-323-0383 is this a fraud please let me know this has shaken me up

  10. Karen B.

    I’ve tried several sites and phone numbers to report a fraudulent SSA related telephone call and no one has helped. I just want to report a fraudulent telephone call from 970-233-9359 concerning my SSI account. I’m not stupid and know the SSA wasn’t calling. Just want to report. Thank you.

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