Frauds & Scams

Inspector General Warns Public About Caller ID “Spoofing” of Social Security Fraud Hotline Phone Number

April 2, 2019 • By

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Last Updated: April 2, 2019

The Inspector General of Social Security, Gail S. Ennis, is warning citizens about a caller-ID “spoofing” scheme misusing the Social Security Administration (SSA) Office of the Inspector General’s (OIG) Fraud Hotline phone number. The OIG has received recent reports of phone calls displaying the Fraud Hotline number on a caller-ID screen. This is a scam; OIG employees do not place outgoing calls from the Fraud Hotline 800 number. Citizens should not engage with these calls or provide personal information.

SSA and OIG employees do contact citizens by telephone for official purposes, and they may request the citizen confirm personal information over the phone. However, the calls do not appear on caller ID as the Fraud Hotline number of (800) 269-0271. Also, SSA and OIG employees will never threaten you for information or promise any type of official action in exchange for personal information or payment.  In those cases, the call is fraudulent, and you should just hang up.

If you receive a suspicious call from someone alleging to be from SSA or OIG, you should report that information to the OIG online at https://oig.ssa.gov/report or by calling (800) 269-0271, Monday through Friday, 10 a.m. to 4 p.m. Eastern Time. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams:  https://identitytheft.gov/ssa

See the full advisory at the OIG website.

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About the Author

Andrew Cannarsa, OIG Communications Director

Andrew Cannarsa, OIG Communications Director

Comments

  1. Jason

    How do I give you all this phone number that scammers are using…? They are actively answering when I call back…

  2. Jennifer l.

    I keep recieveing phone calls bout how my ss number has been revoked n i will go to jail 570778656 dob 12261983

    • A.C.

      Hi, Jennifer. Thanks for checking in with us. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. We hope this helps.

  3. Lois W.

    A robo caller number 774-462-5575 has been calling repeatedly this morning stating they are from the SSA and my SSN is in trouble. I know not to reply to them. But the people at this number need to be stopped. Please do something to stop them immediately.

    • A.C.

      Thanks for letting us know, Lois. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. Thanks, again.

  4. Terry w.

    I am getting calls stating that there is suspicious activity concerning my social security I called the number 772-2174640 spoke to a person who claimed to be a social security agent named Christopher Watkins ID number js4329 I did not give any info

  5. Mrs.Marion G.

    Very good information. Thanks. Marion Gonzalez

  6. Patricia L.

    I received for the second time a phone call from 1-800-853-2614 and they left a message saying they are from the SSA and my SSN # will be blocked because this is the second attempt they are calling me and I am ignoring the phone call and this is a Federal Criminal Offense. That I will have to go to the Grand Jury. This is a final attempt and I should return the phone call to speak with a Federal Agent. I called from another phone # and it responds a machine that transferred to me to a representative Extension 0. Then somebody answers and identify himself as a Social Security Administration Officer. I told him I received a phone call from this phone and why they are calling me. Then they tell me if I was called to the # I was calling in that moment, and I said no, then they asked me my phone # and of course I told them I will not give him until he tells me why they are calling me, and then the person hang up the phone. Please take action with this phone # 1800-853-2614 and report them as scam as other people can be scammed on this fraud. Thanks.

    • A.C.

      Thanks for letting us know, Patricia. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. Thanks, again.

  7. Mary

    I getting calls from a # that say SSA on it saying that my SS will be cancel how can i find out

  8. Robert W.

    They have been leaving messages lately:

    On your name due to legal enforcement actions by your Social Security number for fraudulent activities to get more information about this case file from federal database press one and speak to our _⁠_⁠_⁠_⁠_⁠_⁠_⁠_⁠_ now I repeat press one to resolve your case now…”

    • A.C.

      Hi, Robert. Thanks for checking in with us. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. We hope this helps.

  9. Kathy A.

    I read your blog and I know I am fine. But I am giving you this information if it will help. I have received the “scam call” 6 times today from the following numbers:and times: 10:13AM EDST 877-329-0623; 10:34 877-599-0391; 11:08 877-586-0316; 11:20 877-419-4940; 11:31 877-331-0434; 11:38 877-238-6501.
    I appreciate being able to quickly determine on this blog that I do not have an issue. Hopefully these times and numbers can assist in some way. Thank you, Kathy Ayers 812-701-0127

    ;

    • J.Y.

      Thanks for your feedback, Kathy! Your thoughts are important to us and we’re pleased when feedback is positive. We try hard to provide the best possible service to our customers and your satisfaction is our reward.

  10. Marie D.

    I gave the scammers my mailing address and my full name an they use that info to commit fraud with my information

    • J.Y.

      Thanks for your comment. Social Security takes reports of fraud very seriously. If you suspect fraud, you should report it right away. You can report this to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. Thanks also for helping us fight fraud.

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