Inspector General Warns About New Social Security Benefit Suspension Scam

March 27, 2020 • By

Today, I am warning the public about fraudulent letters threatening suspension of Social Security benefits due to COVID-19 or coronavirus-related office closures. Social Security will not suspend or discontinue benefits because their offices are closed.

The Social Security Office of the Inspector General has received reports that Social Security beneficiaries have received letters through the U.S. Mail stating their payments will be suspended or discontinued unless they call a phone number referenced in the letter. Scammers may then mislead beneficiaries into providing personal information or payment via retail gift cards, wire transfers, internet currency, or by mailing cash, to maintain regular benefit payments during this period of COVID-19 office closures.

As of Tuesday, March 17, 2020, local Social Security offices are closed to the public due to COVID-19 concerns. However, Social Security employees continue to work. Social Security will not suspend or decrease Social Security benefit payments or Supplemental Security Income payments due to the current COVID-19 pandemic. Any communication you receive that says Social Security will do so is a scam, whether you receive it by letter, text, email, or phone call.

Social Security will never:

  • Threaten you with benefit suspension, arrest, or other legal action unless you pay a fine or fee.
  • Promise a benefit increase or other assistance in exchange for payment.
  • Require payment by retail gift card, cash, wire transfer, internet currency, or prepaid debit card.
  • Demand secrecy from you in handling a Social Security-related problem.
  • Send official letters or reports containing personally identifiable information via email.

If you receive a letter, text, call or email that you believe to be suspicious, about an alleged problem with your Social Security number, account, or payments, hang up or do not respond. We encourage you to report Social Security scams using our dedicated online form. Please share this information with your friends and family, to help spread awareness about Social Security scams.

Learn about Social Security services during the COVID-19 pandemic, by visiting our Coronavirus Disease (COVID-19) page.


Tags: , ,

See Comments

About the Author

Gail S. Ennis, Inspector General for Social Security

Gail S. Ennis, Inspector General for Social Security

Gail S. Ennis, Inspector General for Social Security


Please review our Comment Policy before leaving a comment.

  1. Willie Michael

    After many months of depression that i nearly lost my life, I came to know about a recovery agent through the internet. I was glad to have them as these guys are on the verge of vanishing all illegal forex traders. They have got maximum knowledge about the forex trading, Binary Options and how-to recovery lost bitcoins. i was Defrauded by a several fake investment firms like 24option, crypto mine, fxtradegoal and 2 others, . I lost about $151000 and when enquired for withdrawal they started with their crazy excuses which ruin my life but i was able to recover all lost bitcoins and i also invested and made more money by the help of S W I F T F U N D S R E C O V E R Y 1 1 1 @ C A S H 4 U . C O M. Good luck.

  2. Tarra Weiss

    Contacting B T C R E C O V E R Y 1 0 1 @ C O N S U L T A N T . C O M is one of the best decisions I ever made, I have been working with them for years now and they have never failed me once, contact this team if you need help recovering your lost funds. You can trust them with everything

  3. Tracy francis

    I received a letter from SS saying they would no longer be depositing my benefits on the direct express cards due to fraud. I called ss and they said nothing of it. This is confusing.

    • Vonda

      Hi Tracy, thanks for using our blog. We would ask that you continue to work with your local office if you still have questions. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal.

  4. Mike Holloway

    Can the victims of scam get their money back? Yes, if you have fallen victim to scam from an unregulated investment platform or any scam at ll then are eligible to recover what was stolen from you and this can only happen if this is reported to the right people. With the right approach and with evidence, you will get what you lost back. Those behind these unregulated platforms will likely want to sell the idea that what happened to your investment was an unfortunate occurrence when in reality what happened was theft via elaborate means. If you are a victim or you know any one who is a victim of these occurrences, you should know there are people who can help you. Simply search ( c o r e c r y p t o t e c h- c r y p t o c u r r e n c y r e c o v e r y ) on google just the way it is in that bracket. It is never too late if you have the right information, your sanity can be restored.


Leave a Comment

Please review our Comment Policy before leaving a comment. For your safety, please do not post Personally Identifiable Information (such as your Social Security Number, address, phone number, email address, bank account number, or birthdate) on our blog.

Your email address will not be published. Required fields are marked *