Comments

1. Pedro A.

   August 10, 2019 9:51PM

   I tried to create an account and the system tells me that, there not able to create an account with my social security number, What should I do?

   • 

     A.C.

     August 14, 2019 12:45PM

     Hi, Pedro. If you are still unable to create an account or encounter a problem with your personal my Social Security account, you may:
     •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
     •Contact your local Social Security office. We hope this helps.

2. Pamela A.

   August 9, 2019 4:42PM

   I have lost my password and can not log on, how can I get it reset?

   • 

     A.C.

     August 12, 2019 2:28PM

     Hi, Pamela. We offer a few different ways to reset your password. For more information, check out our Frequently Asked Questions.. We hope this helps.

3. Casey S.

   August 8, 2019 10:26PM

   I previously set up a My Social Security Account but now when I try to access it I am told that my account cannot be found

4. Nina T.

   August 6, 2019 1:52PM

   I am trying to register for Social Security.

   I am unable to do so, it keeps telling me that I am putting in a user name that is being used.

   Also won’t except my password.
   What am I doing wrong.

   Please Advise

   • 

     L.A.

     August 6, 2019 2:23PM

     Hi Nina. We are sorry to hear that you are having difficulty accessing your personal my Social Security account. If you are still unable to access your account or encounter another problem with your personal my Social Security account, you may:
     •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
     •Contact your local Social Security office. We hope this helps.

5. Stephen W.

   August 5, 2019 9:20PM

   my email address used to establish my account has been hacked and is no longer used at all. How can I update my email address with social security?

   my past e mail was stevemaden@mailcity.com

   • 

     A.C.

     August 6, 2019 12:42PM

     Hi, Stephen. You can change your email address by accessing your personal my Social Security account. If you encounter a problem with your personal my Social Security account, you may:
     •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
     •Contact your local Social Security office. We hope this helps.

6. Jayryloks71

   August 4, 2019 6:54AM

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7. Quick B.

   August 1, 2019 7:20AM

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8. Betty W.

   July 31, 2019 10:28AM

   I am trying to access my Social Security account but
   I can’t seem to remember my user name or password. I tried what I thought was correct but it isn’t accepting my
   information. Can I start a new account without losing my
   old information?

   • 

     A.C.

     July 31, 2019 11:31AM

     Hi, Betty. You cannot start a new account. For your security, we do not have access to private information in this venue. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
     •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
     •Contact your local Social Security office. We hope this helps.

9. Raymond D.

   July 30, 2019 3:43PM

   I sent a request for password reset almost 17 days ago can you help

10. STEVEN N.

    July 30, 2019 2:23PM

    I need to change my username and password, whrere do I find the form?
    Thanks

Comments are closed.