Hispanic Heritage Month – Social Security Answers Your Most Popular Questions

October 5, 2017 • By

Reading Time: 2 Minutes

Last Updated: November 3, 2023

family walking outside in the woods It’s Hispanic Heritage Month, a time when we celebrate the contributions and cultural richness of Hispanics in the U.S. Hispanics have influenced many facets of American life, from language to our cultural development. They play a crucial role in our country, and during this month of celebration, we want to turn the spotlight on the three most popular questions we get from our Spanish-speaking readers.

  1. How can I check my benefits? — The easiest and most convenient way to check your benefits or application status, or to make changes to your information is by opening your personal my Social Security account. A personal my Social Security account empowers you with access to the services you need from your preferred location. Open your personal my Social Security account today and learn all the things you can do with it. It’s easy, convenient, secure, and green.
  2. Can I receive widow’s benefits on my spouse’s record? — Widows and widowers may be eligible to receive monthly Social Security benefits on the record of a deceased worker as early as age 60 (or age 50 if disabled). In certain cases, we can pay benefits to a widow or widower at any age who is caring for a child under age 16. You can visit our website for more information.
  3. How do you protect my information? — Social Security continually evaluates and improves our robust cyber system to ensure your personal information is safe. In addition to your name and password, we use a second method to check the identification of my Social Security account holders when they register or sign in. This helps better protect your account from unauthorized use and potential identity fraud.

You may have other questions. The best place to find answers is by visiting our website – or if Spanish is your preferred language. Feliz Mes de la Herencia Hispana, Happy Hispanic Heritage Month!

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications


  1. Theresa G.

    Trying to login but it says I already have a login but I try to get it sent to my email address but states they can’t find one. Please help me.

    • R.F.

      Hello Theresa, if you are unable to create an account or encounter a problem with your my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. Thanks!

  2. Stanley C.

    ,, why are you in 43 years get Social Security and then can’t get no Health Care because I make too much money from Social Security and all these individuals on here to never work and getting everything food stamps Health Care Plus the check and I will contribute to the system that makes an individual like me but working on my life want to go in and break law

  3. Yugank K.

  4. J. P.

    The cost of living has sky rocked the past couple of years and people can not afford apts let alone a house.
    And that is the working class! When I retired 3 12 yrs ago, I at least was making it and able to save alittle.
    Now I struggle to find an affordable 1 bdrm apt.
    The 2% cost of living raise is a joke in this economy. But the real joke is that you raised our benefits cost at the same time. So what is the point. Do not pat yourself on the backs as you have done us no favors.

  5. william w.

    I cant sign in to my account, said i have tried to many times with wrong password

    • R.F.

      Hello William. If you are having difficulties with your personal my Social Security account, please call 1-800-772-1213 for assistance. After you hear “Briefly tell me why you are calling,” say “Help Desk” for help with a my Social Security account. Sometimes, it might be best to visit your local Social Security office for further assistance.

  6. Dario P.

    The wrong number 8404633 was given for my account at Scotia Bank in Santo Domingo and I am having trouble with my transactions.




  8. Dili

    I want to study in the USA ARMY ACADEMY who can help me i need your help

  9. Arif H.

    It should not If you have paid into the system as a concrete citizen nothing else should issue. I went to the SS office to bolster my brother gone he became disabled and was horrified at how many folks waiting was none English speaking, recently arrived immigrants and most likely they’around looking for a handout. The try of SS has long pasted what it was intended for.
    however, pham nhan tu tien is very popular website.
    if you want to visit this website then you go to the website URL

  10. Christine B.

    Went to sign up 65,could not get in the door! Like a bus load of minority’s in their 20’s just unloaded. Thought you had to work to get benefits!,

    • R.F.

      Thank you for using our blog, Christine. Please keep in mind that many of our services are conveniently available anytime at our website. Also, we encourage our customers to create a my Social Security account. With a personal my Social Security account, you can review your earnings record and get estimates of your retirement benefits. You can even apply for benefits online. If you’re not ready to start your monthly cash benefits yet, you can use our online retirement application to sign up for Medicare ONLY and apply for retirement benefits at a later date. If you cannot apply online or you decide not to finish applying online, for whatever reason, call our toll free number at 1-800-772-1213 to make an appointment with your local Social Security office. An appointment is not required, but if you call ahead and schedule one, it may reduce the time you spend waiting, it also establishes a protective filing date, which can prevent any loss of benefits. Representatives at our toll-free number are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, when calling our toll free number, you will have a shorter wait time if you call later during the day or later during the week. We hope this information helps

      • Cat

        you really did not answer here questions about young minorities applying. I am sure it was not a field trip of some sort to learn about how the government works

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