Frauds & Scams, Guest Bloggers

Inspector General Warns Public about Phone Calls from OIG “Imposters”

March 6, 2017 • By

Reading Time: 2 Minutes

Last Updated: August 19, 2021

woman looking at cell phone The Acting Inspector General of Social Security, Gale Stallworth Stone, is warning citizens about a nationwide telephone “imposter phishing” scheme. The Social Security Administration (SSA) and its Office of the Inspector General (OIG) have received several reports from citizens across the country about persons receiving phone calls from individuals posing as OIG investigators. The caller indicates an issue exists pertaining to the person’s Social Security account or Social Security number (SSN) and directs the person call a non-SSA telephone number to address the issue.

The reports indicate the calls include a recording from a caller stating she is “Nancy Jones,” an “officer with the Inspector General of Social Security.” The recording goes on to say the person’s Social Security account, SSN, and/or benefits are suspended, and that he or she should call 806-680-2373 to resolve the issue. Citizens should be aware that the scheme’s details may vary; however, citizens should avoid calling the number provided, as the unknown caller might attempt to acquire personal information.

OIG investigators occasionally contact citizens by telephone for investigative purposes, but they will not request sensitive personal information from a citizen over the phone. If a person receives a similar suspicious call from someone alleging to be from the OIG, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.

Acting Inspector General Stone said, “This phishing scheme is targeting unsuspecting persons for the purpose of Social Security benefit theft or identity theft.” She warns citizens to be cautious, and to avoid providing personal information such as your SSN or bank account numbers to unknown persons over the phone or internet unless you are certain of who is receiving it. “You must be very confident that the source is the correct business party, and that your information will be secure after you release it,” Stone said.

If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA or the OIG, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy. (Those who are deaf or hard-of-hearing can call Social Security’s TTY number at 1-800-325-0778.)

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About the Author

Andrew Cannarsa, OIG Communications Director

Andrew Cannarsa, OIG Communications Director

Comments

  1. Larry A.

    Got a call from 8065890603 Advising me to call 8065890603 to prevent a warrant issued for me for suspicious activity on my SS card.

  2. charles w.

    I received a phone call from 1-512-712-7854 and was threaten with loss of benefits if I hung up.Since it didn’t come up social security on my caller ID I hung up.But this the number that appeared and no identity was shown with it

    • L.A.

      Thank you for letting us know about these calls, Charles. We do not usually make random calls. If you or anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams here. We hope this helps.

  3. C. S.

    The following numbers have called me re social security….these are obviously scams:

    2132055593
    2137694067
    31396007719

    • L.A.

      Hi C. Stonehouse. Thank you for letting us know about these calls. We do not usually make random calls. If you or anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams here. We hope this helps.

  4. Mary M.

    I have received phone calls, 2 days in a row, claimin g that fraud has been committed with my SSN. This is the number they want me to call back 828-538-9504.

    • L.A.

      Hi Mary. Thank you for letting us know about these calls. We do not usually make random calls. If you or anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams here. We hope this helps.

  5. Madhvi S.

    Got a call from 2038002662 claiming it was from a social security office and i was found to have been committing some social security crime when i told them i knew they were Indians and why they were doing this. They put the phone down

    • L.A.

      Thank you for letting us know about these calls, Madhvi. We do not usually make random calls. If you or anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams here. We hope this helps.

  6. Linda J.

    I had a phone message saying it was SSA, and they have suspended my SS number because of suspicious activity. I cannot have this affect my paycheck.

    • L.A.

      Thank you for letting us know about these calls, Linda. We do not usually make random calls. If you or anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams here. We hope this helps.

  7. Penelope B.

    This number called me with a SSI scam.

    844-623-7737

    • L.A.

      Hi Penelope. Thank you for letting us know about these calls. We do not usually make random calls. If you or anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams here. We hope this helps.

  8. Cory H.

    This scammer is extorting people to pay to take their number off the call list:

    ‭+1 (516) 261-1329‬

    I called and she said she is a scammer and will call until I pay.

    I just blocked the call, but I’d love to see our government shut down these foreign terrorists extorting US citizens.

    • L.A.

      Hi Cory. Thank you for letting us know about these calls. We do not usually make random calls. If you or anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams here. We hope this helps.

  9. Zoe E.

    Keep getting SSA calls and now voice mail on cell. Would like to report 253-754-9725 please.

    • L.A.

      Hi Zoe. Thank you for letting us know about these calls. We do not usually make random calls. If you or anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams here. We hope this helps.

  10. Adele C.

    I just received a call from 760-227-5977 in California telling me it was my social security office notifying me my social security card was frozen. Because it had been compromised. But I assume it was a fraud call since SS would not send me a digital call so I’m sending the number to you. Thanks, Adele Cooper

    • L.A.

      Hi Adele. Thank you for letting us know about these calls. We do not usually make random calls. If you or anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams here. We hope this helps.

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