Expanded Online Access to Your Personal Information and So Much More
Reading Time: 2 MinutesLast Updated: August 22, 2025
Your personal my Social Security account is here for you at every stage of your life. You don’t have to be retired, or even close to retirement, to take advantage of it. It is the most convenient way to do business with us, from anywhere and from any device.
In fact, more than 97 million people are already enjoying secure access to a growing number of services. Now, the my Social Security online portal provides you with 24/7, uninterrupted access, including the ability to request a replacement Social Security card online at any time, day or night.
What’s New?
Starting this week, my Social Security accountholders can take advantage of several new features available around the clock. You can now:
- Request a replacement Social Security card online
- View your claim status
- Use the Retirement Calculator
- View your online Social Security Statement with age-based and earnings-based fact sheets
- View your Benefit Verification Letter
- View your form SSA-1099
Expanded 24/7 Access to Existing Features
In addition to these new options, we recently expanded 24/7 access for many existing features. This means you can securely manage your information and interact with us whenever it’s most convenient for you. These features include the ability to:
- View your benefits and payment information
- View your voluntary tax withholding information
- Read messages in the Message Center
- View your direct deposit information
- View your current address information
- View and update your preference selection
- View and update special notice options
- Access the Upload Documents tool
- Access i454 for Continuing Disability Reviews
- View your appointed representative payee selection
What Can You Do with Your Online Account?
With your free and secure my Social Security account, you can conduct much of your Social Security business online. For example, you can request a replacement Social Security card (in most states and the District of Columbia). If you’re not receiving benefits, you can:
- Get personalized retirement benefit estimates
- Get estimates for spouse’s benefits
- Get proof that you do not receive benefits
- Check your application status
If you are receiving benefits, you can:
- Set up or change direct deposit
- Get a Social Security 1099 (SSA-1099) form
- Print a benefit verification letter
- Change your address
Check out our webpage for a list of our many online services for adults, businesses, government agencies, organizational payees, and other third parties.
What Does This Mean for You?
With these updates, you can manage your Social Security information and access important services at any time, at your convenience. Whether you need to request a replacement Social Security card, check your benefits, or update your preferences, we’re here to serve you 24/7.
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jazz.j
can’t login online. can’t get id.me to fix the issue. just looping me around and around on id.me website
august m.
gee we me too… it has been months… unexpected error… is this a bad joke…
Keith Y.
The same for me …more than a year.
Yanli X.
Same here. My ID and phone verification were never approved. I went to the local office before the shutdown, and they told me that the federal Social Security office had taken away their authority to access my account and verify my identity. Now I’m completely stuck.
Dijulio k.
I’m dijulio k.ive been trying so hard to reach some to help verify my identity for wks due to chimes update bill crap.so I have to go through a complete line of mess to get an i.d to verify myself to chime to release my money….what to do.ive started the process thanks ssa..Dijulio knight
Gina P.
Me too!
Amy P.
Why do those that are on SSI cant change our address online? This is very inconvenient because there is usually a long wait. And would like to see more disability information for amputees as well as resources fpr any situation that arises and what to do if we are not financially able to cate for ourselves in fear of losing benefits?
Maria
I was able to list these things before. What is actually new?
Amy P.
I would like to know tbis as well.v
Tammy T.
I already filed for social security benefit and now I want to file for spousal benefit as my husband received his benefit a few months ago. I tried to file spousal benefit online, but there is no option available.
Is there a way to file for spousal benefit online if I already filed my own benefit without coming to the office?
Thank you.
Gad
You cannot receive both your own benefit and a spouse benefit. You should receive the larger of the two.
JB
No privatizing Social Security. It will rob us blind having to pay fees when we already worked for this and paid into it.
Nancy F.
I agree, do not privitize Social Security. It’s just plain wrong. Funds would be there if we all paid our fair share, no matter how high the income is. And no more transferring Social Security funds to pay for some pet project. It never gets paid back! SS funds should not be part of the general fund and money already taken for other purposes should be paid back. And not all of us want or need an advantage plan, so pushing us toward them, rather than regular Social Security is wrong as well.
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Doug C.
When trying to get into my social security account, after the QR code, the account won’t open (there is only a message that states “there are no matching passkeys saved in Passwords for “secure.login.gov” on my phone nor on my computer). When I established my online account in 2021, I would get an 8-digit security code whenever I signed in to my account. I don’t recall ever getting a passkey. I’ve really looked, but I can’t find any applicable online suggestions. I’m stumped. Thanks!
Jaime R.
Same thing happened to me! I had been checking my status for years, including after I had the login.gov & ID.me. Now it says that my name doesn’t match, but it does. For yours, I’d recommend going to the Authenticator app that you use for SSA.gov and see if you can locate your passkey there.
august m.
Hi Doug… thanks for the info… im having the ” unexpected error” problem for over 6 monyhs now.
i can consider myself one of the very first to sign up for online access , back years ago, no problems, now… who knows when…
Thanks for confirming this situation… I was just think it was just me…