Online Services

California Drivers Can Now Replace Their Social Security Card Online

April 24, 2017 • By

woman sitting on laptop outside by the waterReplacing your lost or misplaced Social Security card doesn’t have to be a chore. Our online application makes getting a replacement card super easy. No sitting in traffic, a local office, or a Card Center.

We’re happy to announce that we’ve added California to the growing list of 16 other states and the District of Columbia where you can use this service.  California joins Arizona, the District of Columbia, Florida, Idaho, Iowa, Kentucky, Maryland, Michigan, Mississippi, Nebraska, New Mexico, North Dakota, Pennsylvania, South Dakota, Texas, Washington, and Wisconsin provided residents with online access to replace their cards.

If you own a California driver’s license or a state-issued identification card, you can now request their replacement Social Security card online through our secure my Social Security portal. As long as you’re only requesting a replacement card, and no other changes, you can use our free online service from the comfort of your home, office, and even the beach.

You’ll need to create a my Social Security account at www.socialsecurity.gov/myaccount/.

Because your security and protection matters to us, we protect your information by using strict identity verification and security features. The application process has built-in features to detect fraud and confirm your identity. Once you have a personal account, simply follow the instructions to replace your Social Security card. In many cases, even if you lost your card, you may not need a replacement. Most of the time, simply knowing your Social Security number is enough.

More than 100,000 people have replaced their Social Security card online through our safe, convenient, and secure systems. You can be next, as long as you meet certain requirements.

Visit our website to find out whether you can request your replacement Social Security online, and what the requirements are in your area at www.socialsecurity.gov/ssnumber/.


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Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

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  1. angelito e gonzales

    i still have my old social security card but i did not know then (39 years ago) that it should not be laminated, do i need a replacement card ?

    Reply
    • Luis A., Public Affairs Specialist

      Hi Angelito. First, realize you may not need a replacement card. You will rarely need to show it. Knowing your Social Security number is what is important. However, if you must get a replacement card, we have good news! You may be eligible to apply for a replacement Social Security card online. We hope this helps.

      Reply
  2. Margaret L. Schaffer

    lost my social security card

    Reply
    • Ann C., Public Affairs Specialist

      Hi, Margaret. First, realize that you may not need a replacement card. You will rarely need to show it. Knowing the Social Security number is what is important. To see if you’re eligible to apply for a replacement Social Security card online or to learn more on the process and what documents you will need to get a card please visit our Social Security Number and Card page. We hope this helps.

      Reply
  3. Eva Cervantes

    How do I know if I have already have an account. Tried going online to create one and had such with applying a password that I got very frustrated and just stopped trying.

    Reply
    • Ann C., Public Affairs Specialist

      Hi, Eva. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. We hope this helps.

      Reply
  4. John

    Ok so i’m a California resident, I created an online account to order a replacement SSN card but when I click on the link for “Social Security Card Replacement” I get a message saying, “We’re sorry. We cannot process your request.” and “You cannot request a replacement card online.” Without any additional information. What gives? Your site clearly states that California residents can apply for a replacement card online.

    Reply
    • Ann C., Public Affairs Specialist

      Hi, John. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

      Reply
  5. Richard Calin Farcas

    I arrived in USA March 9th, as a green card holder, US Permanent rezident.
    Received Permanent Rezident card by mail but never received SS number card by mail, as it supposed to since applied at the same time applied for the permanent rezident.
    It has been three month, can not get a job, a DL or medical insurance without SS number.
    Please someone help, who knows for how long your office will be closed.
    I called SS office and they told me they can’t do anything, have to wait for the office to open and go there in person.
    Can I drop off the application and supporting documents in the mail box at your office, or somehow to apply by mail or online? Or to make an in person appointment?

    Reply
    • Vonda VanTil, Public Affairs Specialist

      Hi Richard, we are very sorry to hear about the difficulties this is causing. Please continue to check our Social Security and Coronavirus web page for updates, specifically the section on New Social Security Card Requests.

      Reply
  6. Anonymous

    WhatGoing down i’m new to this, I stumbled upon this I’ve discovered It absolutely useful and it has helped me out loads. I’m hoping to contribute & assist different users like its helped me. Good job.
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    Reply

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