Frauds & Scams

Beware of Scammers Pretending to be Social Security

January 17, 2019 • By

Reading Time: 2 Minutes

Last Updated: August 19, 2021

" "In the digital age, frauds and scams are an unfortunate part of doing business online. During the holiday season, Social Security has traditionally seen a spike in phishing scams, and we want to protect you as best we can.

We urge you to always be cautious and to avoid providing sensitive information such as your Social Security Number (SSN) or bank account information to unknown individuals over the phone or internet. If you receive a call and aren’t expecting one, you must be extra careful. You can always get the caller’s information, hang up, and — if you do need more clarification — contact the official phone number of the business or agency that the caller claims to represent. Never reveal personal data to a stranger who called you.

Please take note; there’s a scam going around right now. You might receive a call from someone claiming to be from Social Security or another agency. Calls can even display the 1-800-772-1213, Social Security’s national customer service number, as the incoming number on your caller ID. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

Callers sometimes state that your Social Security number is at risk of being deactivated or deleted. The caller then asks you to provide a phone number to resolve the issue. People should be aware the scheme’s details may vary; however, you should avoid engaging with the caller or calling the number provided, as the caller might attempt to acquire personal information.

Social Security employees occasionally contact people by telephone for customer-service purposes. In only a few special situations, such as when you have business pending with us, a Social Security employee may request the person confirm personal information over the phone.

Social Security employees will never threaten you or promise a Social Security benefit approval or increase in exchange for information. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, please report the information to the Office of the Inspector General at 1-800-269-0271 or online.

Remember, only call official phone numbers and use secured websites of the agencies and businesses you know are correct. Protecting your information is an important part of Social Security’s mission to secure today and tomorrow.

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

Comments

  1. James S.

    I received a fake call from someone pretending to be from the Social Security Office.

    There number is: 260 350 0892

    • Ann C.

      Thanks for letting us know, James. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. Thanks, again.

  2. Patricia R.

    Do you get phone calls if you’re gonna lose your

    • Ann C.

      Hi, Patricia. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. We hope this helps.

  3. Shauna G.

    I am receiving multiple calls from 325-549-1134 in regards to my SSN being suspended. I was directed to come here and leave a complaint or inquiry.

    • Vonda V.

      Hi Shauna: If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

  4. Nitasha m.

    Hi my name is nitasha miller and I think my social security is getting used and screwed I got a weird phone call from California what di do?

    • Ann C.

      Hi, Nitasha. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. If you suspect someone is using your Social Security number, you should go to http://www.idtheft.gov and report the theft to the Federal Trade Commission or call 1-877-IDTHEFT (1-877-438-4338). In addition, you can order free credit reports annually from the three major credit bureaus (Equifax, Experian and Trans Union). To order your credit report go to http://www.annualcreditreport.com or call 1-877-322-8228. For more information, check out our publication, Identity Theft And Your Social Security Number. We hope this is helpful.

  5. Saqlain M.

    I’ve been receiving calls from these numbers (+1 (453) 860-8352, +1 (453) 830-0583) claiming they’re from department of social security administration.

    • Ann C.

      Thanks for letting us know, Saqlain. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. We hope this helps.

  6. Linda M.

    I just received a phone call telling me there was an arrest warrant out for me for fraud..they told me someone was waiting for me to call back..The number they called from is 571-642-4018. I didn’t call them back

    • Vonda V.

      Hi Linda: If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

  7. julie a.

    trying to report a phone number claiming to be social security, but obviously you just go through the same crap over and over and over, so oh well

  8. Rachel R.

    I don’t know how my phone number got out on this SSA scam calling list but I have been getting these calls all morning about my SS numbber being under government investigations for fraud. They just want me to verify my SS number…

    I can instantly tell it’s not the real SSA

    Here is a few of the numbers that have been calling:

    410-394-7923
    410-205-6227

  9. john S.

    800-772-3232 called claiming they were s s a and said my ssn had been deleted for unusual activity and wanted me to provide my ssn to fix problem

  10. Cybergal55

    I received a call about once a week since beginning of January. I block the NUMBERS after listening to the VM. NUMBER TODAY WA 833-888-9767. Threatening my social security each time they call. Thick foreign accent.

    Wish these creeps would be arrested…..

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