COVID-19, Online Services

A COVID-19 Update from Our Commissioner

March 19, 2020 • By

Reading Time: 1 Minute

Last Updated: February 21, 2023

I want you to hear directly from me how the COVID-19 pandemic is affecting our services. The first thing you should know is that we continue to pay benefits. Be aware that scammers may try to trick you into thinking the pandemic is stopping your Social Security payments but that is not true. Don’t be fooled.

To protect you and help stop the spread of this coronavirus, we cannot accept visitors in our offices at this time. There are several other ways you can get help. Many services are available online. If you have a critical need that you cannot address online, we can help you over the phone.

Please visit our website to find out what services we are continuing and which ones we are suspending, how to contact us, and important information about deadlines we are extending to ease the burden on you and medical providers during this pandemic.

You can subscribe to receive email or text message notifications. Please share this information with your family and friends to help us spread the word.

Did you find this Information helpful?

Yes
No
Thanks for your feedback!

Tags: ,

See Comments

About the Author

Andrew Saul, Commissioner, Social Security Administration

Commissioner of Social Security Administration (June 17, 2019 - July 9, 2021)

Related Articles

Act Now – Go to IRS.gov – A Message from Social Security Commissioner Andrew Saul

Adding Additional Security to Protect What’s Important to You

Take 5 Steps toward Your Financial Security

My Social Security’s Four Super Powers

Comments

  1. David M.

    Can I collect unemployment while collecting SSDI and will it affect my income I can make each month?

    • V.V.

      Hi David, thank you for your question. Unemployment benefits do not affect or reduce Social Security retirement and disability benefits. State unemployment compensation payments are not wages because they are paid due to unemployment rather than employment. However, income from Social Security may reduce your unemployment compensation. Contact your state unemployment office for information on how your state applies the reduction.

      If you’re receiving Supplemental Security Income (SSI), unemployment insurance benefits are considered unearned income. If you, your spouse, or a child living in your household have any income other than your Supplemental Security Income (SSI) payment, including unemployment insurance benefits, you must tell us.

      To learn more about SSI and how income affects your payment, read What You Need to Know When You Get Supplemental Security Income (SSI).

  2. Catherine

    Will there be a second round of stimulous checks?

  3. Beth D.

    I didn’t get my first stimulus check I said that Direct deposit to my NetSpend card but I have not received my first where is it

    • Beth D.

      I get my ssi on my netspend card direct deposit I didn’t get the first stimulus check how I find out to go my first stimulus check

  4. lisa z.

    i had gone to the office to get a replacement social security replacement card 2 mts ago how do i go on by seeing what happened

    • V.V.

      Lisa, we apologize for the inconvenience. For security reasons, we do not have access to information about your Social Security card application in this venue. Typically, after we receive the application and verify the documents, you can expect to receive the card in the mail within 10 – 14 business days. Unfortunately, if you have not received the card by then, you will need to call the office where you filed your application. For your local office telephone number, look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  5. Doris B.

    Why have I not received a stimulus check? Social security has all direct deposit info and I was just wondering since all other family members had already received theirs. Sadranch79525@yahoo.com

  6. Bonnie B.

    When will I receive my stimulus check?

  7. David z.

    My sister Robin is not giving my money to me so please help me get it from her.

  8. Kathy R.

    I’ve been out of work since 2016 ,How do you we go on living when you can’t receive ssa “it’s pending “about everyone has gotten their stimulus check . I’ve been out of work because of health issues and didn’t file taxes because I couldn’t work . How do we live ? I worked over 30 years then lost my job due to my health and can’t seem to get help with disability , why ? What people don’t know is I dedicated myself to my job and I loved my job until I was unable to perform and give my all . I was appreciated when I made my boss lots of money but when my health got in the way I got thrown away , is there help for the people like me . The ones that can’t plan on tomorrow because they don’t know what lies ahead and if they are able to get up . Answers please ! Is there Gov. Help for us ? And I called ss about my account because I’m locked out of it I dumb when it comes to computers and they sent me a password which had a 0o in it so I talked to someone to help me the man was very very rude and dismissed me without helping me with getting into my account , my question was is one a zero or a o he said there’s no way for me to know that well sir thank you I am still as lost as before

  9. Charlene C.

    To whom it may concern; I am in a dire situation. I have been permanently disabled since 1996, I use to get over $850.00 per month. Now, I get $700.50. In addition, the Maryland Social Services office of Charles County denid my Medicaid stating that I was working. I have not worked since 2005. They got me and another person’s file combined and I can not get them to understand this. I have never been denied Medicaid in any state that I have every lived in. I have no food stamps, and am sleeping on the couch of a friend. I requested a hearing regarding the Medicaid but never received any notice by mail, phone, text, or email. They have violated my constitutional rights. I, also, as of today, May 17, 2020, have NOT received a stimulus check. Why am I not included? I am in desperate need of help.

  10. E. S.

    It is truly disgusting that the SSA securitizes me as surety but only wants to offer $745 to me per month when I retire? So that means I can live in a cardboard box when I retire. Who gets all that money that shows up on Fidelity when I search my SSA#? Thank for for eating up my money in this ponsi scheme I was forced into.

Comments are closed.