COVID-19, Online Services

A COVID-19 Update from Our Commissioner

March 19, 2020 • By

Reading Time: 1 Minute

Last Updated: February 21, 2023

I want you to hear directly from me how the COVID-19 pandemic is affecting our services. The first thing you should know is that we continue to pay benefits. Be aware that scammers may try to trick you into thinking the pandemic is stopping your Social Security payments but that is not true. Don’t be fooled.

To protect you and help stop the spread of this coronavirus, we cannot accept visitors in our offices at this time. There are several other ways you can get help. Many services are available online. If you have a critical need that you cannot address online, we can help you over the phone.

Please visit our website to find out what services we are continuing and which ones we are suspending, how to contact us, and important information about deadlines we are extending to ease the burden on you and medical providers during this pandemic.

You can subscribe to receive email or text message notifications. Please share this information with your family and friends to help us spread the word.

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About the Author

Andrew Saul, Commissioner, Social Security Administration

Commissioner of Social Security Administration (June 17, 2019 - July 9, 2021)

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Comments

  1. Derek C.

    We did NOT get the $500.00 per child, we have 2. Where do we report to get that money NOW?

  2. Heidi R.

    How do u file for direct deposit for stimulus check with two dependents if I filed taxes jointly married 2018 and not filing taxes at all for 2019?? I don’t see an option…

  3. Bruce P.

    Hey I’m Bruce price jr when will I get my covid 19 check

  4. Lisaann g.

    I have not recieved my stimulis check says it was deposited in account last 4 digits 3991 none of my accounts have those last 4 digits. says it was deposited on april 29th, i am ssi, ssa, what do i do now ,please help my family is struggling no unemployment yet either why is this happening, is it because i owe child support that they have been taking out of my ssa and ssi every month

  5. jj

    Where is my stimulus check

  6. Jennifer r.

    My wife Jennifer rebbeca Peters gets ssi I want to know why she did not get herstimulis check every one else did I don’t think that is right Jennifer peters799@gmailmail.com

  7. Peggy L.

    I am a licensed insurance agent working for a large health plan and keep having trouble getting folks signed up for medicare. Specifically, they are going all the way into the process of establishing an online ssa account to enroll and then being asked “credit based” questions to which all of the answers are “none of the above”. This is after they’ve already started the process. They are being told that this is because during Covid-19 nobody can establish a new acct. If that’s the case, why don’t you post that on the website?

    • V.V.

      Hi Peggy, thanks for using our blog. Even though the Social Security offices are closed to the public for face-to-face service during the COVID-19 pandemic, individuals can still get our help by using our online services, including creating a my Social Security account, or by calling us. In addition, even if an individual is unable to create a my Social Security account, they can still file their application online.

      Our Social Security & Coronavirus Disease (COVID-19) web page has additional details under “Can I Enroll in Medicare?” which you may find helpful.

  8. Carlos m.

    Have not ye recieved stimules check

  9. Robert M.

    Hi my name is Robert Mixon and I receive RSDI and my wife receive SSI and she receive her stimulus check. and they have my husband bank information but they told him by the 29th of April but nothing yet when will my husband know when he will receive his payment from the IRS he still waiting and the social security have all his information

    • V.V.

      Hi Robert, thank you for your question. The Internal Revenue Service, which is part of the Department of Treasury, will be making Economic Income Payments to eligible people. To help you quickly and easily determine whether you need to take any action to receive your Economic Impact Payment, or a payment for your qualifying child, check out these step-by-step instructions at the Social Security and Coronavirus web page.

      • Albert

        Will you stop that already – sound like a broken record! It’s clear some people didn’t get the stimulus check myself included but your responses just suck right now people were counting on that stimulus you don’t know what they could be going through but stop the shit and actually help these people. We need ANSWERS not tour pitty!

  10. Jessica P.

    I still have not received my stimulus check for the Coronavirus

Comments are closed.