COVID-19, Online Services

A COVID-19 Update from Our Commissioner

March 19, 2020 • By

Reading Time: 1 Minute

Last Updated: February 21, 2023

I want you to hear directly from me how the COVID-19 pandemic is affecting our services. The first thing you should know is that we continue to pay benefits. Be aware that scammers may try to trick you into thinking the pandemic is stopping your Social Security payments but that is not true. Don’t be fooled.

To protect you and help stop the spread of this coronavirus, we cannot accept visitors in our offices at this time. There are several other ways you can get help. Many services are available online. If you have a critical need that you cannot address online, we can help you over the phone.

Please visit our website to find out what services we are continuing and which ones we are suspending, how to contact us, and important information about deadlines we are extending to ease the burden on you and medical providers during this pandemic.

You can subscribe to receive email or text message notifications. Please share this information with your family and friends to help us spread the word.

Did you find this Information helpful?

Yes
No
Thanks for your feedback!

Tags: ,

See Comments

About the Author

Andrew Saul, Commissioner, Social Security Administration

Commissioner of Social Security Administration (June 17, 2019 - July 9, 2021)

Related Articles

Medicare and Coronavirus: What You Need to Know

So You’ve Lost Your Social Security Card

How to Change Your Second Factor Authentication for Your Personal my Social Security Account

Five Things You Can Do Online with Social Security

Comments

  1. rudy

    This money will have to happen again, imo.. they are saying this is going to hit us again hard come fall.
    That is, if we are even alive by then.

  2. Me

    Good questions with answers!

    https://www.nytimes.com/article/coronavirus-stimulus-package-questions-answers.html

  3. scott

    Rep. Thomas Massie, R-Ky, has insisted on a recorded vote on the $2 trillion dollar stimulus bill, effectively delaying its passage. In other words, he’s making the United States citizens wait for much-needed relief.

  4. Me

    The House passed the bill!
    It’s on its way to Trump!

  5. Dawn

    I hope this eases everyones minds a bit. I found this article that says it was an hour ago.

    https://www.aarp.org/politics-society/advocacy/info-2020/coronavirus-stimulus-checks.html

    If u receive SSI SSDI. You will get a stimulus check. I am assuming if you receive your SSI payment on a direct express card like most do, that it would come on your card. (I am still unsure on this) but it does say you do not need to file your taxes to receive it. I believe that everyone is going to be hit hard by this pandemic and everyone is going to need a little extra help. I hope this eases your minds some. Stay prayed up n God bless us all. We are a strong country and will get past this. RIP to those that have lost their lives to this virus and prayers for anyone that has lost family or friends due to this. At a time like this we all need to relax and show some love to eachother….Have a blessed day!

  6. Sentra B.

    I received SSD every month, I am married but my husband has not worked in 6 years do to medical problems. He just started working this year. We did not have to file taxes in the last 6 years because of my social security disability is under $13000 a year and my husband was unemployed. Will we be included in the stimulus package and receive $1200 or $ 2400 for a married couple. Thank you for your help.

    • Me

      I think just $1200
      If you filed taxes jointly I think then you’d get the $2,400

      But since he hasn’t worked and hasn’t filed taxes and you didn’t file either, I believe it’d just be the $1200.

      I believe in the link I sh
      Hated above states that if you just started working this year before this virus, then you will get the $1200 on your tax returns in 2021

  7. Cobyco

    Ms.Ann C., Public Affair Specialist, Is it Law yet? We need to hear from you now. What is the Law affecting the SSI,SSDI beneficiaries and recipients concerning the Stimulus package amount and eligibility?

    • V.V.

      Hi there. We realize you have questions about possible economic stimulus payments, but this legislation has not yet become law. Please do not call us with related questions at this time. Subscribe and stay up to date with the latest Social Security information on Coronavirus (COVID-19).

  8. Me

    If you get your ssi, ssd on direct payment

    That is how they will send your money!

    Looks like direct payments will go out the fastest within 2-3 weeks after Trump signs the bill.

    If it passes the house!

    We will know sometime today if it passes!

    They were suppose to vote on it this morning at 9:30am.

    Almost an hour later and no word yet.

    Just sit tight!

    We will know soon!

  9. j

    what do people on SSDI and SSI need to do to get payment? will it just be included with monthly payment, or do we have to sign up somewhere?

    • Ok

      monthly payments like usual just be patience

  10. CG

    Does anyone know what they mean by “Work eligible social security number”?

    • Good N.

      Basically a valid SSN number that’s all

      • CG

        Ah thank you.

Comments are closed.