1 Million Social Security Replacement Cards and Counting
Reading Time: 2 MinutesLast Updated: March 17, 2021
Your Social Security number is your first and continuous link with Social Security, so losing your card can be frustrating. Luckily, there’s a way to replace your card when you need it, with our online replacement card service. It’s quick, easy, and free! Now, more than one million people have requested a replacement card through our service, and we’re still adding states to the list of those who can use the online service!
To replace your card online, first you’ll need to log in to or create your my Social Security account. We protect your personal information using identity verification and security features. Your security and protection are what matter most; you can take control of your future with secure access to your information anytime, anywhere!
You’ll also need to meet certain requirements. You must be a United States citizen age 18 or older with a U.S. mailing address, can’t be requesting a name change or any other change to your card, and must have a driver’s license or state-issued identification card from a participating state. We’ve just added Colorado, Montana, New York, and Wyoming to Arizona, Arkansas, California, Delaware (driver’s license only), the District of Columbia, Florida, Idaho, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Mississippi, Nebraska, North Dakota, New Mexico, Pennsylvania, South Dakota, Texas, Virginia, Washington, and Wisconsin (driver’s license only).
Keep in mind that in many cases, even if you lost your card, you may not need a replacement. In most cases, simply knowing your Social Security number is enough. But if you do need a replacement, we make it easy. Once you log in to your account, you can follow the instructions to request your replacement Social Security card online.
Learn more about getting a replacement Social Security card and find out if you can request yours online by visiting our Social Security number and card page. No matter where, how, or when you decide to do business with us — we strive to provide the best experience and services to put you in control. Join the million people who have already gone online to request their Social Security cards!
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Tags: Social Security benefits, SSN
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Jim Borland, Acting Deputy Commissioner for Communications
Jim Borland, Acting Deputy Commissioner for Communications
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Larry M.
I was understanding that Social Security was mailing out new hard cards. Am I wrong?
R.F.
Hello Larry, you’re probably referring to “new” Medicare cards. The Medicare program, including Medicare cards, is managed by the Centers for Medicare & Medicaid Services (CMS).
melkamu A.
First I wish peace for ur organization, next iam melkamu Alemu from Ethiopia and one of the members of ur organization, so I went to get any fund claims for me on the following details of my bank account through wire transfer! Bank name: commercial bank of Ethiopia, account holder: melkamu Alemu deressa, account number: CBETETTA1000216179262, branch name: mogle terara, country: Ethiopia
Willie L.
I have no comment
PEGGY S.
i WAS NOT SURE ABOUT THIS QUESTION . MY CREDIT CARD IS WITH CAPITAL ONE AND MY INFO WAS SUSPENDED I THINK I LOST MY CARD AT WILLIAMSON EYE CLINIC CONNELLS VILLAGE BATON ROUGE, LA BUT THE EMPLOYEES HAVE NOT FOUND IT. THANKS PEGGY
Hien V.
I lost my account because you add the security number into the account.
You gave me the number, I entered it, It show not match all the time
Stanley J.
I am an American citizen and have been living overseas since 1963. I arrived as a member of the US Air Force arriving in 1963 and honorably discharged in 1965. I was discharged overseas and worked for the Department of Defense in Germany until my retirement in 1999. I moved to Italy after I retired and I am still living here.
You have no idea how frustrating it is whenever I read the SSA comment that a U.S. mailing address is required for online operations. If any one needs online access it is Americans living outside the USA. Citizens living in the USA can easily go to the local SSA office. However, we who live overseas cannot do that.
I expressed my concerns to the SSA with this matter several times but never receive a response. I beg of you to make an exception this time and tell me something – for example, how can I get a replacement SS card.
R.F.
We are sorry for the inconvenience, Stanley. You’re right, the “my Social Security” authentication system requires address verification as one of the essential criteria for issuing an account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet.
We recommend that individuals living outside the United States contact their local U.S. embassy or consulate for any assistance related to Social Security programs and benefits. Also, our Office of International Operations home page provides more information to assist our customers living abroad. Thanks.
Lorene L.
I’m trying to get a replacement card online. I meet all the qualifications required but have not been successful in applying for a new card. Please advise as to what needs to be done. Thank you.
R.F.
Hello Lorene! The site appears to be up and running. You can use a my Social Security account to apply for a replacement Social Security card online if you:
•Are a U.S. citizen age 18 or older with a U.S. mailing address (this includes APO, FPO, and DPO addresses);
•Are not requesting a name change or any other change to your card; and
•Have a driver’s license or a state-issued identification card from one of the participating states.
For assistance or if you’re having difficulty accessing your my Social Security account, call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk” or contact your local Social Security office. Thanks!
difficulty accessing your my Social Security account
Desiree
i’m having the same problem. even though i meet all of the stated requirements, there’s no option to apply online for a replacement card. the site redirects me to log in over and over, and then in the end there’s only a link to a pdf application form to print out. i don’t have a printer or a computer, am accessing my account by smartphone. my boyfriend let me log in to my account using his laptop and there was still no option to apply online. i need a SS card to renew my driver’s license in Illinois (it’s a Washington state issued license and is going to expire very soon). i have disabilities and mobility problems so can’t get to the SS office either, especially if my driver’s license expires! please acknowledge that there’s a flaw in the system preventing some people from applying online. thank you!
Edelmiro F.
To whom it may concern,
I’ve been trying to create an account and the sistem won’t let me. I put in all the data, when I submit it tells me that it can’t create an account for my number? Please advise where I can fix this.
Thank you
R.F.
If you are unable to create an account or encounter a problem with your my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. Thanks!
Anna E.
Mt sicial security card “the first name Anne should really read Anna to match my birth certificate and my mv license. I am retired and my social security checks read ” Anne ”
as well as my Medicare card.
I was told that if I change it on my Medicare card I must also change it with social security other waise they may stop my checks.
Is it necessary atvthis point?
R.F.
If you’re receiving benefits, we would have to make a correction in your Social Security records and then a correction in your Medicare records. Eventually, we will send you a new Medicare card. You will have to provide us with original or certified copies of the documents we need to use to make the name correction on your records.
A Social Security representative will provide more guidance in regards to this process. Please call our toll free number at 1-800-772-1213 Monday through Friday, between 7 a.m. and 7 p.m. Thanks!
lloyd e.
when will the new social security cards be sent for 45331 area code?
R.F.
See “New Medicare cards are coming“.