What the Federal Government Shutdown Means to You
Reading Time: 2 MinutesLast Updated: October 1, 2025
Congress failed to reach an agreement on funding beginning October 1, 2025. Until further notice, the federal government is shut down. We know you have questions and will do our best to answer them.
We want you to know that during the federal government shutdown, payments to all people who currently receive Social Security benefits and Supplemental Security Income (SSI) will continue with no change in payment dates. You will still receive your payments on time.
To help you manage your benefits and access important services, we encourage you to create an online my Social Security account at www.ssa.gov/myaccount/. With a personal my Social Security account, you can view benefit estimates, request a proof of income letter, apply for benefits, request a replacement Social Security card or Medicare card, and much more. It’s easy, convenient, and secure.
Our local offices will remain open to the public but will provide reduced services. During this time, we can help you:
- Apply for benefits
- Request an appeal
- Change your address or direct deposit information
- Report a death
- Verify or change your citizenship status
- Replace a lost or missing Social Security payment
- Obtain a critical payment
- Change a representative payee
- Make a change in your living arrangement or income (SSI recipients only)
- Obtain a new or replacement Social Security card
Hearings offices remain open to conduct hearings before an Administrative Law Judge (ALJ). Please be aware that we may not be able to assist with all in-person service requests at this time. For example, we cannot provide proof of benefits letters, or update or correct earnings records. These in-person services will resume when the federal government is operating normally.
When the shutdown ends, we will post updates on our official social media accounts, Facebook, X, LinkedIn, and Instagram. For more information on the government shutdown, visit www.ssa.gov/agency/shutdown.
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Barbara H.
I opened an account years ago. I need a copy of my card and can’t get this on line because I don’t remember my account info. I can’t open a new account because I am told I already have an account. What do I do???
James B.
FUCK TRUMP! and his criminal buddies and corrupt G.O.P.. this is the worst time in American history?!! Be ashamed.
BILL
Why are there comments?
Susan
To entertain us?
Are people actually getting answers to their questions here?
Anne
U r appreciated!!
Laurie K.
I presently have 3 appeals pending since February! Average 60 days??? lol. It says the website has information about pending appeals…. Where??? Lol
Shirley J.
I am trying to establish an online SSA account on Login.gov for the 1st time. Regarding the page that I have to enter the telephone number for a second verification and I only have 4 chances to get it correct, none of the numbers I entered worked. There was an option for some applicants to get a pin number, via postal mail, but that option was not available for me. My local SSA office is not assisting with Login.gov at this time because of the shut down, but they verified that one of the numbers I used IS associated with the account. That phone number has been disconnected for several years. I believe that is probably the issue. So how do I proceed with the application to set up a SSA account online if I can’t get past this page?
LP
There must have been a huge backlog before the shutdown. I applied for my social security benefits in mid July with the auto reply that it usually takes 30 days. It states it was opened for review then nothing.
Kathy P.
What accommodations are you making for those that can’t do business online because they don’t have a residential address? Your offices are not printing anything. This is keeping people from obtaining state ids, employment, and housing.
Michelle W.
Thank you SSA for not violating the Hatch Act. Much appreciated.
Wanda
You need to make changes in your system
Husband and wife should be able to use the same email address