COVID-19, General

Update on Our Reentry Plans

December 22, 2021 • By

Reading Time: 1 Minute

Last Updated: December 22, 2021

Social Security Administration LogoWe want to give you an update on our preparations for returning our employees to local Social Security offices, a process called reentry.

You may have seen a proposed reentry date of January 3, 2022 in the draft reentry plan that we provided to our unions, or in the media. While some executives reentered on December 1, we have not set a reentry date for the rest of the agency.

The best way to reach us is online at, or by calling our National 800 Number or a local Social Security office. At this time, please remember that we can only provide in-person service by appointment only for limited, critical issues. And we continue to hold voluntary hearings by online video and phone. We are taking steps to increase in-person help for people unable to complete their business online or by phone.

We will keep you updated on our reentry process.

Did you find this Information helpful?

Thanks for your feedback!

Tags: ,

See Comments

About the Author

Darlynda Bogle, Acting Deputy Commissioner for Communications

Darlynda Bogle, Acting Deputy Commissioner for Communications


  1. Sabrina C.

    Is the Tuscaloosa social security office gonna open up on January 3,2022?

  2. Betty J.

    Have not received my end year statements.

  3. Alva A.

    When are we to get the SSA-1099 Social secrity
    benefit statement Form

    • Sandee

      They mail it out every year in January if you received benefit the previous year. Much like a W-2. You should received by 1/31/22

  4. Betty A.

    I also have been attempting to sign into my account & it now closed me out. I am needing help with it. I would like to come into the office and inquire about starting my benefits.

  5. Casandra D.

    I am so confused about this….not answering the phone!!!!

    • Nhora B.

      Cannot get into my saved Medicare application. Need a re-entry number, that I don’t have, have waited on the phone for 3 days at the time and I always get disconnected every time when I think that they are going to answer. Going batty here !!!!!!

      • Sandee

        SSA does not know your Re-Entry Number they will never ask you for it either. That is explained online. Call SSA 800-772-1213 and see what they can do for you. 8am -7pm.

  6. Christopher G.

    I forgot my entry code, so I need to clear out the code to be remembered for sure. I shouldn’t put the other app still, but I lost my mind just in fact. That was a difficult time for much. So until then, I need a update for me since right now.

  7. Debbie F.

    I have tried to get access to the “my social security” account I had set up a few years ago and have not been able to for about a year now. I have called Social Security and I still can’t get online. What is going on! Please

    • Casandra D.

      Me too. I’m having the same problem 😕

    • Vonda

      We are sorry to hear about the difficulties you are experiencing, Debbie. If you created a my Social Security account before September 18, 2021, go to and click on “Sign In” where you enter your username and password. If you created a my Social Security account on September 18, 2021 or later, you sign in using or because that is what you used to create your account. If you continue to have difficulties, call our dedicated my Social Security Hotline at 1-800-772-1213, and say “helpdesk” at the voice prompt. The help desk is available to callers between 8:00 a.m. and 7:00 p.m. (Eastern Time). You can also contact your local Social Security office directly. Look for the general inquiry telephone number using our Social Security Office Locator link. We hope this helps.

  8. Laura L.

    • Sandee


  9. Ron S.

    When are you people going to wise up and start doing your jobs. I continue to work 40+ hours a week to survive, and you all get to work from home and still get full pay. If you’re not going to open the office, you should forfeit at least 50% of your salary. I’ve waited as much as 1 hour and 15 minutes for someone to answer the phone. I can drive to the office wait 20 minutes to see someone, conduct my business, and get back home in that amount of time.

    • Dave C.

      Wow! As much as 1 hour and 15 minutes.
      You are one of the very few lucky ones out there. Most people are having to wait at least several hours. I myself waited over 4 hours on several days then get a recorded message to call back on the next business day during business hours. Finally get connected to a person one time then was disconnected and waited another 2-1/2 hours before someone else answered. I can’t believe you had to wait Sooo longgg.

  10. robert h.

    do I need to have take out my s.s. check

    • Sandee

      There is information online about your benefits and taxes and you can find it on this website. It will depend on your individual situation, which type of benefit you receive and how much and marriage etc. Talking with a tax professional would be the best idea, given they will know if you are over a limit and should be doing that, based on your income, spousal income etc etc.

    • Vonda

      Hi Robert, thanks for using our blog to ask your question. Some Social Security beneficiaries have to pay federal (not state) income taxes on their Social Security benefits. This usually happens only if they have other substantial income in addition to their benefits (such as wages, self-employment, interest, dividends and other taxable income that must be reported on the federal tax return).

      You can choose to have federal taxes withheld from your Social Security benefits. To do so, you need to complete Form W-4V. You can download the form or call the IRS toll-free at 1-800-829-3676 and ask for Form W-4V. When you complete the form, you can choose to have 7, 10, 12, or 22 percent of your monthly benefit withheld for taxes. Mail the completed, signed form to your local Social Security office. Use our Social Security Office Locator to obtain their mailing address.

      For information about taxation of benefits, visit our Income Taxes And Your Social Security Benefits web page.

Comments are closed.