General, Online Services

Social Security’s Top 10 Webpages for 2023

January 19, 2023 • By

Reading Time: 1 Minute

Last Updated: November 2, 2023

There’s no better place to learn about Social Security programs and do business with us than on our redesigned website at SSA.gov.

Visitors to SSA.gov will experience a new design to help them find what they need more easily.

Here are our top 10 webpages:

 

  1. my Social Security — You can open a personal my Social Security account to verify your earnings, view your Social Security Statement, get benefit estimates, and more.
  1. Social Security blog — Our hub for Social Security news and updates is our blog at ssa.gov. You can use social media to easily share these informative articles with others.
  1. Frequently Asked Questions (FAQ) — Do you need answers to Social Security-related questions? Our FAQ webpage is another valuable source of information.
  1. Retirement Application — You can complete and submit your online application for retirement benefits in as few as 15 minutes.
  1. Disability Application — You can conveniently apply online for disability benefits.
  1. Publications — Visit our online publication library for information on key subjects (includes audio versions of publications).
  1. Medicare — Sign up for Medicare.
  1. Online Services — You can take care of most business with us by visiting our online services page.
  1. Forms — Find and fill out our forms easily.
  1. Fraud and Scam Prevention and Reporting — Learn how to recognize Social Security fraud and scams – and how to report them.

Remember, if you need information or want to do business with us, the first place to go is our website. Please share these top resources with your loved ones.

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About the Author

Stephen McGraw, Acting Deputy Associate Commissioner, Office of Strategic and Digital Communications

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Comments

  1. gary r.

    have signed up for ss got verification now can’t to my account

    • A.C.

      Hi, Gary. We are sorry to hear you have had difficulty accessing your account. If you are still unable to access your account or encounter a problem with your personal my Social Security account, please call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 8:00 a.m. to 7:00 p.m. At the voice prompt, say “help desk.” We hope this helps.

  2. Robert J.

    Hi; I don’t know if this is the right forum for my concerns. I live out side the country and receive SS benefits electronically to my US account. My concern is with my online social security account. I am unable to access it even
    though I’m sure I put in the right information. I even went through the (forgot password) page and filled out my information to no avail. Unable to contact SSA here or Baltimore. I need my 1099 for taxes. The mail here is unreliable. It’s been a few years since I had mail from SSA. I’m at a lost of what to do.

    • A.C.

      Hi, Robert. Thanks for visiting our blog. Since you are living outside of the U.S., please contact your local  Federal Benefits Unit for any assistance related to Social Security benefits. Also, our Office of International Operations home page provides more information to assist our customers living abroad. We hope this helps.

  3. Cherri C.

    Great resources. I’m still unsure, though, where to file against a company that my disabled adult son gave cash (w/receipt)to, to fix his hot tub. They will not respond now.

    • Zindy H.

      Have you tried getting in touch with the better business bureau?

  4. Caronna G.

    I have been trying since pre COVID to set up an appointment for my now 24 year old son and I to get him signed up for SSI and or Disability for his MH situation that doesn’t allow him to keep a job. Online say’s no appointments available for him. Come on people, let’s really get to helping people.

    • A.C.

      Hi, Caronna. We are sorry to hear about your son’s condition and your experience. He may be able to apply online for disability. If not, he can call us at 1-800-772-1213, Monday through Friday, between 8:00 a.m. and 7:00 p.m., for assistance. He can also contact his local Social Security office. We hope this helps.

      • Cathy M.

        I filed my social security application on January 7 2023 and it is now March 27 2023 and I have not heard or received my benefits. I was eligible on march 2 2023. It says on website should take 2 to 4 weeks. It’s going on close to 3 months.

        • A.C.

          Hi, Cathy. We are sorry to hear that. For your security, we do not have access to private information in this venue. We encourage you to work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 8:00 a.m. and 7:00 p.m., for assistance. You can also contact your local Social Security office. We hope this is resolved soon. 

  5. Tom Y.

    I started collecting SS benefits at 62 years(also my current age) of age (I retired at 60). My wife is 65 and she has been collecting her benefits since she was 62. My benefit is 3 times my wife’s. If I pass away will my wife be able to collect 100% of my benefit instead of hers?

    • A.C.

      Hi, Tom. Thanks for your question. The amount of her potential widow’s benefit is based on several factors, including: your earnings, when you started receiving your benefits, her age at the time of your death, and the amount of her own retirement benefit. We compare her own benefit with her potential survivor benefit. If her survivor benefit would be higher than her own current retirement benefit, she would be eligible for survivor benefits. To learn how much she could be eligible for, she can call our toll-free number at 1-800-772-1213 (TTY 1-800-325-0778). She can also contact her local Social Security office. For more information about survivors benefits, please visit our Benefits Planner. We hope this helps. 

       

  6. Jacqueline A.

    My goal is to apply for social Security immediately after I turn 70. Should I apply so that payments begin at the start of the month immediately after my 70th birthday or at the start of the second month following my 70th birthday (so that the calculation includes the full month of my birthday)? So if I turn 70 July 15, should payments start August 1 or September 1?

    • A.C.

      Hi, Jacqueline. Thanks for your questions. As for when to apply for your benefits, you should do so no more than four months before the date you want your benefits to start. Benefits are paid the month after they are due. So, for instance, if your benefits start in July, you will receive your first benefit payment in August. For more information on when and how to apply for retirement benefits, visit our Retirement Planning webpage. We hope this helps. 

      • Mary C.

        When I applied for benefits, your website shows it takes 2-4 weeks for review. It’s been 6 weeks, so I called in and was told it takes 3-5 months! I asked if that was on your site and was told no, which I knew, already. I asked if she cared that we can’t get our money and told her it needs to be stated on the site so people can plan their life. She ended up hanging up on me. I still have no money, nor a confirmation.

        • A.C.

          Hi, Mary. We are sorry to hear about your experience. We encourage you to continue to work with your local Social Security office. You can ask to speak to a supervisor on your next call or visit. You can also submit feedback by visiting our Contact Social Security page. Once there, select the “Email Us” link. This will take you to the “Email A Question to our Support Team” form where you can complete and submit a compliment, complaint, or suggestion. We hope this is resolved soon. 

          • PatR

            Thanks for prompt response and suggestions and direction. Hoping all works out for Mary C and so many in similar but specific difficulties that might cause misdirection especially as years go by and rules change ir even websites become confusing as the planner might try best to create better access and still top personal security. We gotta keep trying/ all the best this February 2023 and on.

        • Jo

          Our office in St. Louis County is permanently closed as per the SSA notice of emergency closures. The website says to call to schedule an appointment. I have been calling for over a week for hours at a time, and no one has answered. I had questions about filing for disability versus SS, and filing on my husband’s SS, versus my lower amount. I haven’t been able to reach anyone while waiting for hours at a time on hold. This can definitely be done much better.

          • A.C.

            Hi, Jo. We are sorry to hear about your experience. Whether you are looking to apply for Social Security retirement or disability benefits, you can apply online. Visit our Online Services and you will find our online application to retirement benefits, disability benefits, Medicare benefits, and other relevant services. As far as benefits as a spouse, to qualify for spouse’s benefits, your spouse must be receiving retirement or disability benefits. Keep in mind that if you qualify for your own benefits and for benefits as a spouse, we always pay your own benefits first. If your benefits as a spouse are higher than your own benefits, you will get a combination of benefits equaling the higher spouse benefit. For more information, visit our Benefits Planner. We hope this helps. 

    • Jerome D.

      I was trying to find out how much would my check be for the bus of February

      • A.C.

        Hi, Jerome. Thanks for visiting our blog. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 8:00 a.m. and 7:00 p.m., for assistance. You can also contact your local Social Security office. We hope this helps.

  7. Joseph W.

    I have insurance through United Health Care, with dental coverage.
    However, I can’t find a dentist who will accept my insurance if it’s through Medicare. I’ve called the insurance company several times and they are unable to help me. Why is it so hard to find a dentist that will accept my insurance ? I have been told it’s because of the hoops they have to go through to get certified by Medicare. What’s the point of having insurance if no one will accept it. I have $2,000.00 worth of coverage with “0” copay if the dentist is in the network. Is there someway for us to receive the money and earmark it only for use for dental work ? I had all of my upper teeth removed over a year ago and it’s almost impossible for me to eat a healthy diet, in fact, I’ve actually lost over 30lbs in the past year due to my diet, and since I am now down to 138lbs I really can’t afford to lose anymore weight.
    Can someone please help me with this problem ?

    • A.C.

      Hi, Joseph. Unfortunately, your situation is a bit more complex than we can handle in this forum. You may wish to contact your local Medicare SHIP (State Health Insurance Program Coordinator) to discuss your options. We hope this helps. 

    • Tony

      The Medicare Advantage Plan offers the dental coverage as an additional benefit not covered by Medicare. It is used to attract people into signing up with them, but it is sometime worth nothing.

      Medicare doesn’t have a 0% copay and $2000 maximum benefit for dental coverage.

      The Medicare Advantage Plan is regulated by the Center for Medicare/Medicaid Services (CMS). The Medicare Advantage Plan has to update their list of medical providers. If the medical providers on their list doesn’t accept the insurance, then you can file a complaint with the CMS.

      I filed a complaint against my Medicare Advantage Plan and they were quick to resolve it. They get a money bonus from the CMS if they maintain their 4 or 5 star rating. In 2022 the CMS gave a total of $10 billion in bonuses.

      • PatR

        Thumbs up for your information which might be helpful here also…

  8. Steven G.

    Newly designed website is still absolutely terrible.
    1) Why no information there on UPCOMING (not just past) payments to me?
    2) And why is site unavailable early AM? – this is the ONLY website I have ever encountered that has ‘business hours’ rather than being 24/7.

    • Karen K.

      Steven I completely agree with you on this. I can’t find anything more than basic information on the new site.

      I want to know what month I’m being paid for but can’t find it online. I had read that all payments are paid a month ahead so a payment received in March is actually for April. That is why they take back any payments received in the month you die. Can’t find anything on that now.

  9. Rose

    I easily changed my address for ssid in my on line account. If you are a senior and have a senior center near you call and make an appointment for help. They provide free council on a lot of senior/ disability questions and problems.

    • PatR

      Good suggestions, thanks….

  10. Theresa Y.

    Been calling social security and get put on hold for 2 hrs and still no answer went into my online account to change address but since i get retirement and ssi disabilty it says i have to call why is it that i cant change both at the same time onl8ne

    • maxx

      Thank any republican politician. They cut the Social Security budget to reduce the ability to function and not hire enough people. Now, republicans are coming after the (planned for) trust fund no matter how much they lie that they are not.

      • Tony

        The Republicans need to cut the Social Security budget even more until the SSA complies with the Paperwork Reduction Act.

    • Vicki G.

      Open an online account…then all your questions will be answered.

    • Tony

      The SSA discriminates against disabled people on SSDI with representative payee and everyone on SSI.

      The SSA doesn’t allow a legally competent individual on SSDI to change their address without permission from a representative payee.

      The representative payee doesn’t have access right to my personal information.

      A representative payee does not have access rights, unless the payee is also the legal guardian. See SSA POMS GN 03340.030

      No one on SSI can file online and make changes. The SSA loves to waste taxpayers money. The SSA want even more money claiming they need more employees to answer the phone. Why would they allow SSI claimants and beneficiaries to file online? It is organized racketeering to steal and waste taxpayers money.

      • Judy S.

        SS had become a Joke! My father was a Dem. My mom was a subversive. I take after my mom. The Republican party is only out to destroy this Country. So I’ll say what my grandad always said,” Give this country back to the Monarchy so that they can clean up the mess we allowed the Republicans to drag us so far down in to that it’s become a tar pit.
        But. I stray… If you want to talk to a human you’re gonna have to call the local SS office.

    • A.C.

      Hi, Theresa. We are sorry to hear about your experience. If you are receiving Social Security retirement or disability, you can create a personal my Social Security account to change your address online. If you are receiving Supplemental Security Income, you should contact your local Social Security office immediately. We hope this helps.

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