Scams Come In Many Different Forms

" "Social Security is at the forefront of keeping your online data secure, but you play a vital role in safeguarding your personal information too.

Scammers commonly target people who are looking for Social Security program and benefit information. You might receive an advertisement in the mail, but it could be from a private company or even a scammer. U.S. law prohibits people and businesses from using words or emblems that mislead others. Their advertising can’t lead people to believe that they represent, are somehow affiliated with, or endorsed or approved by Social Security or the Centers for Medicare & Medicaid Services (Medicare).

If you receive misleading information about Social Security, send the complete advertisement, including the envelope it came in, to:

Office of the Inspector General Fraud Hotline
Social Security Administration
P.O. Box 17768
Baltimore, MD 21235

Scams can also happen online. A growing tactic for scammers is to use online dating sites. According to the United States Postal Inspection Service’s recent messaging, before starting an internet-based relationship, we should always keep our personal details to ourselves until you meet face-to-face. Next, do an internet search of the other person’s name and the town they claim to be living in.

Here are indications that someone may not be who they say they are:

  • A mismatch between their name and the name embedded in their email address.
  • There are obvious spelling and grammar errors.
  • They asked if you would send or receive money/packages on someone else’s behalf.
  • They need money right away due to a medical emergency, or they need a visa or air tickets. Or, a business opportunity arose that was too good to turn down. Can you wire a loan?

If anyone asks for your Social Security number, never give it to them. And if they are specifically pretending to be from Social Security, please report the information to the Office of the Inspector General at 1-800-269-0271 or online.

Protecting your information is an important part of Social Security’s mission. You work hard and make a conscious effort to save and plan for retirement. For more information, please visit the Office of the Inspector General’s website.

Facebooktwitterlinkedinmail

56 thoughts on “Scams Come In Many Different Forms

  1. I have been receiving robocalls in recent weeks, stating my Social Security account has been ‘frozen’ for various reasons. It is obviously a scam, but everyone should be advised to ignore those types of calls. Perhaps a PR campaign is needed.

  2. Thanks for the information, I’ve been having thoses problems of some one pretend to be social security workers wanting my social security number. Just scammers trying to take my benefits away from me!

    • Yrs, we have also, telling g us our number has been frozen and if we don’t contact them a warrant will be issued for our arrest! What a scam!

  3. I’ve received three calls this week telling me that I will be losing my disability because they have detected fraud in my name. Online I was told that if I experience fraud I could call the inspector general‘s office and report it. What I got after several button presses and calling back to redo my button presses was a recording telling me that if I got a call that I thought was probably a scam I should just ignore it. Thanks. So helpful. I knew it was a scam. I was reporting them and had three different phone numbers to give so that maybe somebody could investigate. What a surprise, nobody is going to investigate. I would hope that the majority of the population knows that Social Security never calls anyone. You can’t get through to them when you try to call let alone any of them making a phone call out.

    • I am frustrated for the same reason. The information I read, said to call to report fraudulent calls, and I got the same run around. If they just want us to ignore the call, why don’t they just say that, instead of giving us information that indicates we should call to report it.

  4. My husband and I receive almost daily SS scam cell phone calls. We don’t answer and the voicemail message gives us the SS scam information. They just don’t give up!!!

  5. Have been receiving 5-8 phone calls a day during the week of 08/011/2019 from various phone numbers. Each is a recording stating my social Security benefits have been suspended and press 1 for more information.

    • Linda, I received a call today which I did not answer, but the caller left a message using the same wordage. I knew it was a scam, and thought I should report it to SSA, but according to comments I’ve seen posted, it’s a waste of time. This should be investigated because many seniors might be vulnerable and probably give the scammer their SSN and even more info.

    • Same thing happened to me. The calls lasted about a week, maybe because I answered the first one, but I knew better than to “press 1” for more information as this has been all over the news. Eventually, they gave up. Robo voice had said my SSA acct had been disabled due to fraudulent activity, and I’m not even old enough for SS yet.

      • Hi Shirley. Thank you for letting us know about these calls. We do not usually make random calls. If you or anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams here. We hope this helps.

  6. This Article does not mention telecon requesting you to call because of SS inquiries on a piece of personal social security information. Plus, when I tried to contact SS Inspector General on line it was very difficult! Why?

  7. How amazing I just went to a SSI advocate and he told me my Social Security benefits were all wrong . Someone did the Medicaid assesment wrong He spent the whole morning clearing it up. I am relieved I qualify for many needed dental and medical needs . I can assess them next month

  8. 8/2019
    Dear SSA Commissioner:
    The SSA direct deposited money to my Chase bank account was hacked and stolen repeatedly from my account over 6 years using my bank cards. This person doing it was identified as Kenneth T. Morelli, but nothing was done to charge him, nor restore ALL the money he stole, and I had to take the fall for the great losses of unearned income, making me unable to pay my monthly bills. This situation was a terrible burden to me. The county court gave me many Orders of Protection, all being violated by Mr. Morelli. I am disabled since 2003 and retired in 12/2018 now, paying all my bills with $920/month, and buying food by SNAP $194/mo. Can you call me: 914-428-9603 to advise me?
    How can I recover this money lost? Do you have any suggestions that can be effective for me to reverse this great 6 year $$ loss?

    Sincerely,

    Karen Morra Mesh
    P.O. Box 8130
    White Plains, NY 10602

  9. With so many hacking and crazy eviction in nyc where lawyer uses the court system to get a hold of your ss # and who knows what or where it gets. It would be nice if ss # is not allow to use as reference and be use anywhere other than for ss office use it has been out of hands the past over 30+ years. Like medicare ss must change all ss # to all sa cardholder. We need special protection

  10. Thank you. I reported several different times, calls supposedly, made from the Social security administration. Found out they were scams. After I was stressed out about them!

  11. WOW… tut tut Social Security. I can’t read this, gray tiny font, Uggg! (especiallly with your aging audience),

  12. Before reading the article, a popup appeared with the following 3 options.
    1. Create an SS account
    2. Subscribe
    3. Retirement Calculator

    I selected 3 and then it requested my SS # however it did not hide my SS # as I put it in.
    Then I read the article and felt like I had been scammed. When entering you SS # I think the system should not display your full SS # on th input screen only the last four or not at all.
    So let me know if this was a scam or fix your input screen to not display full SS #!

  13. Dear LUCILLE:

    On 08/15/2019 we received your request to deactivate your online account at http://www.socialsecurity.gov/myaccount This change will take place immediately.

    If you did not make this request, call us toll-free at 1-800-772-1213. We treat all calls confidentially. We can answer specific questions from 7 a.m. to 7 p.m., Monday through Friday. Generally, you will have a shorter wait time if you call during the week after Tuesday. If you are deaf or hard of hearing, you may call our TTY number, 1-800-325-0778.
    Is this a scam??
    Thank you for using the Social Security Administration’s services at http://www.socialsecurity.gov/myaccount online.

    Please do not reply to this email, as we are unable to respond to messages sent to this address.

  14. My ex-wife stole my daughter’s SSD from my account. I reported it to the office inspector general and local office in Greensboro NC 2014. Nothing was done. This apparatus needs to be restructured. It’s to femanin biased..

  15. I have received two phone calls on cell phone, that my SS
    income
    is being held due to misuse of my SS number and to press
    1 to talke to a SS Representative. I didn’t press 1. I’m sure this is a scam wanting your information, it was a recorded
    call.

  16. These calls come in to my line in clusters. One day I had seven of them telling me my SS# had been compromised. I don’t talk to these callers and I hang up on them.
    It would be a wonderful day if these scams could be shut down.

  17. I get telephone calls claiming to be from Social Security and stating that my SSN has been frozen due to some misuse. This is something that you didn’t cover in your article and needs to be addressed. I know that Social Security does not operate in that manner but others may not realize that fact. Thank you for sharing this information.

  18. This never ending stream of intrusive and annoying robocalls and social security scams further underscores the need to only answer calls where you can clearly see who it is on caller ID, and when you clearly know that person. Not just a company name, because the scammers are known to spoof caller ID with legitimate names like “Social Security” and the like. Say what you want about other privacy issues with Google, but I do like the Google Voice service because it’s a separate phone number you can link to your regular phone number where it’ll basically pre-screen your calls so you can hear who it is when the person identifies themselves. If the call doesn’t clearly show a recognized caller ID, or the caller doesn’t want to state who is calling to Google Voice, then they can still leave a message, but it’s my choice whether to do anthing. In most cases, I just ignore them, block the number and tag their call as Spam.

  19. With regard to fraudulent robocalls, I have received them and attempted to notify SSA online about them. I have
    become totally discouraged with the process. One should be able to call SSA and report the phone number and city of origin and have the fraud department of SSA follow up on it …and NOT have to file a gazillion-page report!!!

  20. Periodically, I receive calls from 800 numbers requesting that I call back because there are urgent situations with my Social Security that need to be attended to.
    Thanks for the orientation.

  21. I am on Social Security for a minor disability there and enjoy how you put the important topics on here on this page about how to help the consumer and a person in real life there. I found such topics to be important there and enjoy how you put them on the page here.

  22. I was called on my work phone ,I-Phone, and the person said my social security account was being investigated for a lawsuit by the SS office. I hung up and was going to call them back but their phone number wasn’t left on my phone.

    • Hi, Thomas. Thanks for checking in with us. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. We hope this helps.

    • Hi, Andrew. First, realize that you may not need a replacement card. You will rarely need to show it. Knowing the Social Security number is what is important. To see if you’re eligible to apply for a replacement Social Security card online or to learn more on the process and what documents you will need to get a card please visit our Social Security Number and Card page. Keep in mind all submitted documents must be either originals or copies certified by the issuing agency and must (unless otherwise indicated) have been issued within the last two years. We cannot accept photocopies or notarized copies of documents. Once you’ve submitted all the needed documents, it can take up to 10 business days from the date we received the application to mail a replacement card. We hope this helps.

  23. Gee! What I write ? But I appreciate your faithful mailing my SS retirement checks very much! I am 81 years old and deaf & speech impairment. I am very graceful. Thank you very much, Social Security. May God bless you !

  24. I have received many phone calls stating there is a problem with my social security number. They have a number to call immediately.

  25. I received 2 calls on 8/14/19 from these 2 numbers 909-816-8780 and 909-699-8201 stating my benefits are being held due to illegal activities.

  26. I just received a robocall and a robo voicemail claiming to be social security administration. The claim was that my social security number has been suspended and I should call this 800 number

  27. I am constantly receiving telephone calls from individuals claiming to be representing the Social Security Administration, advising me that I am at risk of criminal punishment tied to my social security number. I don’t take the calls, and simply delete the voice messages. I’m sure you are aware of this type of telephone fraud, but just in case you’re not… Similar calls were coming from parties attempting to represent the IRS, and threatening that the taxpayer would be arrested, etc.

  28. I have been called at least 10 times by someone saying they are from Social Security and the have cancelled my payment and I need to call a number to have it reinstated. I just hang up. I know it is a scam. I have been helping a Senior Acting class that puts on performances all over Los Angeles to educate Senors about all kinds of different scams and this is one of them.

  29. Very helpful information for our Seniors. We need to keep updated on new tactics that scammers are using.
    Thank you!
    Plainfield Senior Center
    Plainfield, CT

    • Hi Ronald. Thank you for letting us know about these calls. We do not usually make random calls. If you or anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams here. We hope this helps.

    • Hi Judy. Thank you for letting us know about these calls. We do not usually make random calls. If you or anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams here. We hope this helps.

  30. I have got repeated calls saying my Soc. Sec. Number may have been used repeatedly. They left this number for me to call.(304) 245 6619. Is this a scam ? I have not called the number.

    • Hi Barbara. Thank you for letting us know about these calls. We do not usually make random calls. If you or anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams here. We hope this helps.

  31. My ID may have been stolen, what do I do about it?
    Do you issue a new SS card & number?
    My current # is 098327611

  32. My name is Ralph Shyduik Jr. I have recieved several calls lately that my ss# is fraudulenty being used in South Texas. How do I follow through on this to make sure nobody is using my number. I do not want to put any information on the internet in case this is how the got my number. I look forward to a response to protect myself.
    thank you
    Ralph Dan Shyduik Jr.

  33. ‭+1 (929) 603-2201
    This number has been calling stating you are about to
    Take action against me.
    Please investigate.

  34. I have received three calls so far from 800 numbers, claiming that due to suspicious activity, my SSN is suspended, along with all benefits and then prompting me to press 1 to speak with a representative. The numbers that called today are no longer in service when called back and the one from Friday answers with an automated prompt to press 1 if you are 50 or older. Obvious scams and definitely not what you would get with any federal government office.

Leave a Reply - (comment policy)

Your email address will not be published. Required fields are marked *