Online Services, Social Security Number and Card

Replace Your Social Security Card Online in 43 States and the District of Columbia

June 1, 2020 • By

Reading Time: 2 Minutes

Last Updated: November 2, 2023

We’re pleased to announce that we’ve added Connecticut, Ohio, and Utah to the growing list of states where you can go online to replace your Social Security card. In many cases, you may not need a replacement card. Most of the time, simply knowing your Social Security number is enough.

If you do need to replace your lost or misplaced Social Security card, our online application makes getting a replacement card easier than ever. Online card replacement is available if you live in the District of Columbia or one of the 43 states that can verify state ID information for us. If you’re only requesting a replacement card and you’re making no changes, you may be able to use our free online service.

All you need to do is create a personal my Social Security account and meet certain requirements. Opening a personal my Social Security account is easy, convenient, and secure. We protect your information by using strict identity verification and security features. Once you have a personal account, simply follow the instructions to request a replacement Social Security card.

You can apply for a replacement card online, if you:

  • Are a U. S. citizen age 18 or older with a U.S. mailing address (this includes APO, FPO, and DPO addresses);
  • Are not requesting any changes to your card (including a name change); and
  • Have a valid driver’s license or state-issued identification card.

Now is a great time to go online because Social Security offices are currently closed to the public due to the COVID-19 pandemic. If you need a replacement card, please visit our website to find out if you can take advantage of this convenient online replacement service.

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About the Author

Mike Korbey, Deputy Commissioner for Communications

Mike Korbey, Deputy Commissioner for Communications

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Comments

  1. Bill I.

    When I go to my Social Security account and choose “Replacement Documents” I receive a message that I cannot request a replacement card online.

    This is before I even enter any information. I definitely meet the three requirements outlines in this post. Why am I not able to even try? What other criteria do I need to meet to request a replacement Social Security card?

    • A.C.

      Hi, Bill. If you are still encountering a problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 8:00 a.m. to 5:30 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. We hope this helps.

  2. Ginger B.

    I have misplaced my Social Security card. Can’t find it anywhere. Need it to renew my driver’s license.

    • A.C.

      Hi, Ginger. To see if you’re eligible to apply for a replacement Social Security card online or to learn more on the process and what documents you will need to get a card please visit our Social Security Number and Card page. Keep in mind all submitted documents must be either originals or copies certified by the issuing agency and must (unless otherwise indicated) have been issued within the last two years. We cannot accept photocopies or notarized copies of documents. Once you’ve submitted all the needed documents, it can take up to 10 business days from the date we received the application to mail a replacement card. We hope this helps.

  3. mar

    Years ago I tried to check on my social security online. When I recently tried to create a my Social Security account, it will not allow me due to entering info years ago. My email address is different now from what I would have used years ago. How do I create a my Social Security account with my updated email address? I have no idea what the old email address was. Thank you

    • A.C.

      Hi, Mar. Thanks for your question. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 8:00 a.m. to 5:30 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. We hope this helps.

  4. Eddie V.

    ..Dear, Mike korbey. Commissioner for Communications. My Name is Eddie Vasquez. From Worcester, Ma. Do to this pandemic I have been unable to visit a local office for assistance in getting a replacement. Please if you can help me with this issue it will greatly appreciated. Thank you for your time…Eddie, 401 347 6326…. 4 East Central St. BX 3008….

    • A.C.

      Hi, Eddie. First, realize that you may not need a replacement card. You will rarely need to show it. Knowing the Social Security number is what is important. To see if you’re eligible to apply for a replacement Social Security card online or to learn more on the process and what documents you will need to get a card please visit our Social Security Number and Card page. Keep in mind all submitted documents must be either originals or copies certified by the issuing agency and must (unless otherwise indicated) have been issued within the last two years. We cannot accept photocopies or notarized copies of documents. Once you’ve submitted all the needed documents, it can take up to 10 business days from the date we received the application to mail a replacement card. Just a reminder – please be cautious about posting personal information on social media. We hope this helps.

  5. Ankit B.

    Need a new social security card

    • A.C.

      Hi, Ankit. First, realize that you may not need a replacement card. You will rarely need to show it. Knowing the Social Security number is what is important. To see if you’re eligible to apply for a replacement Social Security card online or to learn more on the process and what documents you will need to get a card please visit our Social Security Number and Card page. Keep in mind all submitted documents must be either originals or copies certified by the issuing agency and must (unless otherwise indicated) have been issued within the last two years. We cannot accept photocopies or notarized copies of documents. Once you’ve submitted all the needed documents, it can take up to 10 business days from the date we received the application to mail a replacement card. We hope this helps.

  6. ROERT H.

    is this legal? one of your agents informed personally that changes regarding my SS card should be done at the social security office, never on telephone or online because scammers can easily enter into my account.
    kindly give me proof.

    • A.C.

      Hi, Roert. In order to change your name on your Social Security card, you must show us a document that proves your legal name change. If the document you provide as evidence of a legal name change does not give us enough information to identify you in our records, you must show us an identity document in your old name (as shown in our records). It is the identity document (also known as your ID) that we will accept if it has expired; however, we still will need to see proof (legal document) of the name change. We offer the option for you to mail your completed application with original or certified documents to your local Social Security office. For more information about how and what to submit, visit our Frequently Asked Questions. We hope this helps.

  7. MARTIN G.

    I had to have my direct Express card changed and on the 28 may they put my stimulus money on my old card so how can I get my money

    • A.C.

      Hi, Martin. We’re sorry to hear about the issues you are experiencing. We can only advise you in regards to your Direct Express debit card. Please contact Direct Express Customer Service at 1-888-741-1115. If that’s the number you already called, and you are still having problems, you can log into your card account at https://directexpress.mycardplace.com/ or you can call their toll-free number listed on the website for assistance. We hope this helps.

  8. Lisa A.

    Are your offices open right now? I have a student thats under 18 that wants to work, lost her card and needs to get a replacement ASAP. What would you suggest that she do?

    • A.C.

      Hi, Lisa. Our offices remain closed to the public for face-to-face service. During the Coronavirus Disease (COVID-19) pandemic, we are dedicating available staff to serve people in most critical need of our services. To request a replacement Social Security card, we must see all required original documents. For more information, visit here. If she does not wish to mail in those documents, she may need to wait until the offices reopen. We hope this helps.

  9. Gregory T.

    I’m trying to get a replacement SS# card. I have lost the one i had and i need one to get a job. Thank you.

    • V.V.

      Hi Gregory, thanks for using our blog. First, realize you may not need a replacement card. You will rarely need to show it. Knowing your Social Security number is what is important. However, if you must get a replacement card, you may be able to apply online. Check out our Frequently Asked Questions web page for details on how to apply for a replacement Social Security card. If you cannot request a replacement card online, call your local office and request that we mail you an SSN printout instead of a replacement Social Security card. We are unable to process replacement Social Security card requests by phone at this time.

  10. Elizabeth

    I am a Texas(Dallas County) resident. I recently got my green card(I -551). How can I apply for a new social security card?

Comments are closed.