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DoD Medical Data Available Almost Instantaneously

February 22, 2016 • By

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Social Security is always finding new ways to provide world-class service. Social Security started receiving Service member, Veteran, and eligible family members medical records electronically from the Department of Defense (DoD) using health information technology (health IT) leveraging the eHealth Exchange. This latest improvement speeds processing times of disability applications. The disability case processing sites […]

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Help us Create Open Government Plan 4.0

February 18, 2016 • By

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Social Security is always looking for ways to enhance your access to our information.  We are preparing to publish our fourth Open Government Plan in June. Your input regarding ways to improve our programs and services is invaluable. Our last plan, published in 2014, reflected our commitments to transparency and outlined our efforts. In our […]

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You Don’t Need A Magic 8 Ball To Find The Answers To Your Questions

February 16, 2016 • By

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Sometimes, finding answers to your questions on government websites can feel a lot like asking questions of a Magic 8 Ball™. That’s not the case with Social Security’s frequently asked questions. In 2015, Social Security won the “ClearMark Award of Distinction” for best plain language websites and documents from the Center for Plain Language for […]

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Compassionate Allowances Speed Help to People with Severe Disabilities

February 11, 2016 • By

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Disability can happen to anyone. If you suffer from a serious medical condition that prevents you from working, time is of the essence when it comes to applying for Social Security disability benefits. Although Social Security is committed to processing disability claims as quickly as possible in all cases, our initial claims process typically takes […]

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Social Security Is Important to Asian Americans, Native Hawaiians, and Pacific Islanders

February 8, 2016 • By

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Happy Year of the Monkey! The Lunar New Year is another opportunity for us to make New Year’s resolutions. For many Asian Americans, Native Hawaiians, and Pacific Islanders, having a better understanding of Social Security should be on their list of things to do. I had to learn about many of Social Security’s programs very […]

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Our Customer Service Caught the President’s Attention!

February 4, 2016 • By

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The White House announced winners of the first ever President’s Award for Customer Service, and we’re proud to share that one of our employees received this honor among four other government awardees. Shawn Lynch, a claims representative from the Dothan, Alabama, field office, was recognized for her superior customer service. Among her many contributions, Shawn […]

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Have You Seen Your Social Security Card Lately?

February 1, 2016 • By

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We strive to provide you world-class service. With that in mind, Social Security rolled out a new service that allows some of our customers to request a replacement Social Security card online. The new online version of the Application for a Replacement Social Security Card allows people in some states to request a replacement card […]

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Scammers Fake Social Security Email

January 27, 2016 • By

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The subject line says “Get Protected,” and the email talks about new features from the Social Security Administration (SSA) that can help taxpayers monitor their credit reports, and know about unauthorized use of their Social Security number. It even cites the IRS and the official-sounding “S.A.F.E Act 2015.” It sounds real, but it’s all made […]

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You Know Where to Find Us (Because We Make It Easy)

January 21, 2016 • By

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For 80 years, Social Security has been there for you and your family when you need us most. And, finding us at our field offices, where you can speak with an employee face-to-face, is easier than ever! Did you find this Information helpful? Yes No Thanks for your feedback!

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Get Covered: Enroll America

January 14, 2016 • By

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The uninsured rate among African Americans remains incredibly high. According to the Urban Institute, despite historic gains in coverage during the first two Affordable Care Act open enrollment cycles, 1 out of every 10 African Americans (ages 18-64 years old) still live without healthcare coverage. Health insurance coverage increases access to quality medical care. Healthier individuals are more […]

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