How You Can Help Social Security Protect Your Information
Reading Time: 1 MinuteLast Updated: March 21, 2019
Protecting your information is an important part of Social Security’s mission. You work hard and make a conscious effort to save and plan for retirement. Unfortunately, fraud and scams are a part of our current reality. Scammers try to stay a step ahead of us, but our cyber-security programs help us protect the information entrusted to us. Despite the techniques we use to thwart scams, we can’t do it alone. You can read Social Security’s joint press release with the Office of Inspector General about our new nationwide Public Service Announcement (PSA) campaign. This new PSA campaign addresses these telephone impersonation schemes in a series of video and audio ads. Watch the video above and learn how you can help us protect your information.
Also, earlier this month, we teamed up with the Federal Trade Commission for a Facebook Live event to discuss more consumer protection tips. If you missed this very important session, you can find it on our Facebook page.
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About the Author
Jim Borland, Acting Deputy Commissioner for Communications
Jim Borland, Acting Deputy Commissioner for Communications
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Carol G.
I received a call from 972-525-7161 that there is criminal activity assoc. with my SS number and it is being investigated by the FBI. The SS number will be deactivated soon if I don’t call the above number immediately.
Please investigate this fraud. Thank you.
A.C.
Hi, Carol. Thanks for letting us know. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a site specific to Social Security scams, here. We hope this helps.
Dave W.
Got the call from (800) 221-3879.
A.C.
Thanks for letting us know, Dave. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a site specific to Social Security scams, here. We hope this helps.
Steve K.
Received a Voice Mail from 307-222-6684 claiming to be SSA, and for me to immediately call them at that number.
I’ll call them when we go ice skating on the Gulf of Mexico.
L.A.
Hi Steve. Thanks for checking in with us. We do not usually make random calls. If anyone receives calls saying they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a site specific to Social Security scams, here. We hope this helps.
Linda F.
I have had my SS card since I was 14 I believe. I received a call from 423-536-9128, I don’t answer unknown callers, they said that I should call them because my social security number was suspended. I know that this is not true, so I did not call them back. Although I would love to hear what they have to say.
L.A.
Hi Linda. Thanks for checking in with us. We do not usually make random calls. If anyone receives calls saying they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a site specific to Social Security scams, here. We hope this helps.
Casie
Is there anyway to trace the sources of all of these calls. I am getting almost ten calls a day with the same prerecorded voice message about my blocked SSN, but they are from different numbers each time. I block them but that just means I am going to have to block hundreds of numbers. The latest was 1(800)327-5418. This is getting ridiculous.
L.A.
Hi Casie. Thanks for letting us know. We do not usually make random calls. If anyone receives calls saying they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. Just a reminder – please be cautious about posting personal information on social media. We hope this helps.
Ronald
I received a phone call on September 16 at 9:50 A. M. saying that my social security card was going to be cancelled because of fraud on it. The number they called from is 844-161-4390.
A.C.
Thanks for letting us know, Ronald. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a site specific to Social Security scams, here. We hope this helps.
Janine
Just got a robot call saying my ss# has been suspended because of suspicious activity. Press1 to get more information.
I pressed 1. Could hear it was a busy, noisy call center. Accented lady wanted to know my name. When I asked what it’s about, she hung up. They’re up to no good.
(210)688-9024 is their number
A.C.
Thanks for letting us know, Janine. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a site specific to Social Security scams, here. We hope this helps.
Yvette K.
8005353560 got a scam call from this number just now
L.A.
Hi Yvette. Thank you for letting us know about these calls. We do not usually make random calls. If you or anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams here. Just a reminder – please be cautious about posting personal information on social media. We hope this helps.
Jen F.
I received a voicemail message/call from 1-800-970-2900. They claim they are from SSA and this call is from law-enforcement agency and my SSN has been suspended for suspicious activity.
L.A.
Hi Jen. Thank you for letting us know about these calls. We do not usually make random calls. If you or anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams here. We hope this helps.
Dyanne B.
I need a copy of my current SS benefit statement showing what I am received in this yr 2019. How can I get it.my ss # is Thank you
A.C.
Hi, Dyanne. If you need a benefit verification letter, you can view, print, and save your benefit verification letter by setting up a personal my Social Security account online. For questions regarding your benefit verification letter, we ask that members in our Facebook community contact our offices. You can call our toll-free number at 1-800-772-1213 for assistance. Representatives are available between 7:00 a.m. and 7:00 p.m., Monday through Friday. You will generally have a shorter wait time if you call after later in the day. Just a reminder – please be cautious about posting personal information on social media. We hope this helps.