Correcting the Record about Social Security Office Closings
Reading Time: 1 MinuteLast Updated: March 27, 2025
Recent reports in the media that the Social Security Administration (SSA) is permanently closing local field offices are false. Since January 1, 2025, the agency has not permanently closed or announced the permanent closure of any local field office. From time to time, SSA must temporarily close a local field office for reasons such as weather, damage, or facilities issues, and it reopens when the issues are resolved. The agency has announced the permanent closure of one hearing office, in White Plains, NY.
SSA works closely with local congressional delegations before closing any office permanently. The agency also reassigns employees from an affected office to other locations to help communities access in-person services.
“SSA is committed to providing service where people need help and our local field offices are no exception,” said Lee Dudek, Acting Commissioner of Social Security. “We have not permanently closed any local field offices this year.”
SSA identified for the General Services Administration underutilized office space to ensure the government is spending taxpayer money as prudently as possible. The agency provided GSA a list of sites for termination. Most of these are small hearing rooms with no assigned employees. Since most hearings are held virtually, SSA no longer needs these underutilized rooms.
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Margaret M.
This article is intensionally misleading because it says no Social Security field offices have been closed as of January 1, 2025. Federal government didn’t start its SSA cuts until after January 20, 2025 as that’s when the order came from new administration executive branch for SSA field offices to be closed and SSA staff and phone lines to be cut. Trump and the GOP have lied to the American people and are trying to decimate Social Security as they have been trying to do since its inception. The majority of the American people are not fooled by GOP lies. Two points to emphasize: 1.) Do not cut SS benefits, staff, or infrastructure. 2.) Raise taxes on the wealthy and corporations and pay down the national debt today! Ignore these two requests and you will find yourself not in office very shortly.
John J.
No one is cutting social security and if you took all the money of the top 10% earners it would not pay the 36 trillion debt.
CharlesJr W.
I was unable to get a tax record for 2024? I have tried multiple times to make contact but something gets in the way. I have cancelled multiple times so I could register again. I am now waiting to get a letter to confirm my physical address. No change in Banking at this time.
C.B.
Thank you for reading our blog, Charles. We are sorry you are having difficulty accessing your account. You can call our “Help Desk” at 1-800-772-1213. After you hear “How can I help you today?” please say “Help Desk” for help to access my Social Security account. The help desk is available to callers between 8:00 a.m. and 7:00 p.m. If you are receiving Social Security benefits, please call our automated services are available 24 hours a day, 7 days a week, by calling 1-800-772-1213. When you hear “How can I help you today?” say “1099″. We hope this helps!
Mallory
This phone number has become one of the most painful parts of the aftermath of my mother’s passing. It’s been five weeks since she passed at the end of February, and none of my family has been able to get through to notify you of her passing. She donated her body to science so we have no funeral director to help us. There has to be a better system to let people notify you of deaths – we have her death certificate we can send you via mail, but I don’t know which address to use.
MICHAEL K.
Hello, thank you very much for the update!
Rusanna
Somebody needs to tell Musk and Trump then. They have said for weeks that offices across the country are permanently closing. So who’s lying to us? You or them.
Mathew P.
Very satisfied.
Joe S.
Frankly, I can’t believe anything anymore if it comes officially from this government.
Dennis L.
You may not have closed any but you have drastically changed operating procedures which is sometimes as bad as closing. Rome GA went to appointment only with only one person at the office seeing clients. BUT the only way to get an appointment was calling. The number given did not work, IE, you call and it would hang up, you call and hold for 20 minutes then it would say wait for the next agent then hang up after holding again for extended periods. I tried 5 times to call and never got through.
SFoureman
No American voted for two billionaires to Direct Deposit our $2.7 trillion surplus in Social Security into their personal off-shore bank accounts…
…through attempts to “privatize” it; de-acquisition and bankrupt it; and/or syphon OUR Tax Payer Monies through fraudulent “government contracts.”
Our Social Security system needs more field agents; not less. The phone system services need to remain, as so many are unable to make a face-to-face visit for one or two simple questions needing clarification. …and, no offices need closed. If anything, many inner-city offices need expanded.
Social Security is critical income for those who have aged out from working and/or are disabled. For most, it’s all they have to live on.
John J.
Take your meds. No one voted for the thousands of bureaucrats either. They have been throwing our dollars away in multiple schemes which are designed to keep one party in power.
Samuel V.
Thank you for sharing this information with me.
Susie
Sorry, you already announced you would be closing field offices. Now using PERMANENT is misleading. Double talk just doesn’t fly!