Doug Walker, Deputy Commissioner, Communications

Going Online with Social Security Isn’t Hard Work

November 7, 2016 • By

Summer is just a memory. Long gone is the day when you fired up the grill with family and friends in the backyard on Labor Day. It’s time to put away the shorts and bring out the jackets. When you’re raking the leaves, remember that the best part of labor isn’t the single day off […]

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Our Top Ten Blogs

November 3, 2016 • By

Social Security is always looking for ways to improve how we communicate with you. It’s been a year-and-a-half since we joined the blogosphere, and we couldn’t be happier! This blog is exactly what we envisioned, an honest conversation with you about our programs, the topics that matter to you, and how our agency can better […]

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Protecting Your Identity is Important to Us

October 24, 2016 • By

Social Security is committed to protecting your identity and information. We often say that our online services are convenient, cost-effective, and secure to use. We know that in certain instances, like for victims of domestic violence, completely blocking access to your information may be necessary. If you are a victim of domestic violence, Social Security […]

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An Increase in Social Security Benefits in 2017

October 18, 2016 • By

The annual cost-of-living adjustment (COLA) usually means an increase in the benefit amount people receive each month. By law, the monthly Social Security and Supplemental Security Income (SSI) federal benefit rate increases when there is a rise in the cost of living. The government measures changes in the cost of living through the Department of […]

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100,000 Have Replaced Their Social Security Cards Online

October 13, 2016 • By

Losing an important document, like a Social Security card, can sometimes be a hassle. But it doesn’t have to be. Social Security is with you throughout life’s journey, not just when you’re ready to retire. We’re here in the event that you need disability benefits, survivors benefits, a record of your earnings, and even when […]

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Customer Service Is What We Do

October 3, 2016 • By

Social Security has been in the customer service business for more than 81 years, and with Customer Service Week, October 3-7, at hand, it is an exciting time to share the importance of this long-standing tradition. “My experience with SSA has always been positive.”–Edward M.

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SSA Customer Service Week Infographic

Mental Disorders Rule Update

September 23, 2016 • By

On Monday, September 26, Social Security will publish a final rule to update the criteria we use to evaluate disability claims involving mental disorders. This rule, “Revised Medical Criteria for Evaluating Mental Disorders,” is the most comprehensive revision to the criteria since 1985.

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Social Security Joins The Hispanic Heritage Month Celebration

September 15, 2016 • By

Social Security joins you and your family in celebrating Hispanic Heritage Month, which runs from September 15 to October 15. We know the contributions of Hispanics can be traced to before the origins of the United States with the discovery, exploration, and naming of many places in our nation, such as state names like California, […]

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On Patriot Day, We Remember

September 9, 2016 • By

Social Security provides survivors and disability insurance for workers and their families. Through times of tragedy and despair, we’ve risen with the American spirit to provide support to those we serve. Like few other times in our history, was our agency’s presence needed more than after the terrorists’ attacks of September 11, 2001. Fifteen years have […]

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Discover a Whole World of Retirement Possibilities

September 1, 2016 • By

Christopher Columbus might be one of the most famous explorers in America. He’s credited with discovering the New World, though Native Americans were here long before the Italian sailor. Centuries later, there are new horizons to explore and you can do it from the comfort of your home or office. With Social Security, you can […]

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