COVID-19, Online Services

A COVID-19 Update from Our Commissioner

March 19, 2020 • By

Reading Time: 1 Minute

Last Updated: February 21, 2023

I want you to hear directly from me how the COVID-19 pandemic is affecting our services. The first thing you should know is that we continue to pay benefits. Be aware that scammers may try to trick you into thinking the pandemic is stopping your Social Security payments but that is not true. Don’t be fooled.

To protect you and help stop the spread of this coronavirus, we cannot accept visitors in our offices at this time. There are several other ways you can get help. Many services are available online. If you have a critical need that you cannot address online, we can help you over the phone.

Please visit our website to find out what services we are continuing and which ones we are suspending, how to contact us, and important information about deadlines we are extending to ease the burden on you and medical providers during this pandemic.

You can subscribe to receive email or text message notifications. Please share this information with your family and friends to help us spread the word.

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About the Author

Andrew Saul, Commissioner, Social Security Administration

Commissioner of Social Security Administration (June 17, 2019 - July 9, 2021)

Comments

  1. Keith d.

    Iim 56 and would like to receive early retirement benefits from hardship

    • V.V.

      Hi Keith. You can start receiving Social Security retirement benefits as early as age 62 or as late as age 70. Monthly benefits are reduced if you start them any time before your “full retirement age”. Your full retirement age depends on your date of birth. It may be between age 66 and 67. This could affect the amount of your benefits and when you want the benefits to start.

      The Benefits Planner: Retirement provides detailed information about Social Security retirement benefits.

  2. Tonya L.

    I’m on SSI no dependents i’ve been waiting trying not to get depressed about the whole situation not having monies and not being able to do anything because of the virus. I’m not even going to beat around the bush i need a gleamer of hope or some sort of joy right now when will i recieve my stimulus benefits go on my direct deposit card?

  3. Sally j.

    I’m wondering when we will receive our COVID 19 payments on SSI?? I thought this money is for bills during this time … Well I’ve got bills due that need paid. And with my husband not working I paid all I could with my SSI check on the 1st. I need this money to get these ppl off my back. Hopefully I get it tomorrow.

  4. Marion E.

    The are taking so long to help the seniors and disabled its not fair that we are left with no real information and we have to constantly call the direct express number like idiots only to be disappointed constantly

  5. Rebecca M.

    I’m Rebecca Moody Ramsey how will I know if I will be receiving a check for the covid 19 I did not get one my social security is *** – ** – *** thank you!

    • V.V.

      Hi Rebecca, thank you for using our blog. The Internal Revenue Service, which is part of the Department of Treasury, will be making Economic Income Payments to eligible people. Therefore, we do not have a schedule of these payments. You may find the IRS Get My Payment Frequently Asked Questions web page helpful.

  6. Karen A.

    Has my 2nd back pay check been mailed out

  7. Karen A.

    I need to know if my back pay check has been mailed out

  8. Anthony h.

    My name is Anthony Hart I just got my ssi starting back at the end of of October they I don’t no if I am going to get a sttamley check are not could y’all please help me to find out my phone number is 256 861 6121 please get in touch with me I don’t no how to go on the website to get in touch with Ris

  9. Luke M.

    Has my stimulis check been mailed out,I would like if possible to be direct deposit.

    • V.V.

      Hi Luke. The Internal Revenue Service, which is part of the Department of Treasury, will be making Economic Income Payments to eligible people. Therefore, we do not have a schedule of these payments. Continue to check the irs.gov/coronavirus page for guidance. Thanks!

  10. Maria G.

    I have no received any my two kids are on ssi and y have three children for the 500$ each

    • V.V.

      Hi Maria, thank you for your question. The Internal Revenue Service, which is part of the Department of Treasury, will be making Economic Income Payments to eligible people. To help you quickly and easily determine whether you need to take any action to receive your Economic Impact Payment, or a payment for your qualifying child, check out the step-by-step instructions on the Social Security and Coronavirus web page.

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