COVID-19, Online Services

A COVID-19 Update from Our Commissioner

March 19, 2020 • By

Reading Time: 1 Minute

Last Updated: February 21, 2023

I want you to hear directly from me how the COVID-19 pandemic is affecting our services. The first thing you should know is that we continue to pay benefits. Be aware that scammers may try to trick you into thinking the pandemic is stopping your Social Security payments but that is not true. Don’t be fooled.

To protect you and help stop the spread of this coronavirus, we cannot accept visitors in our offices at this time. There are several other ways you can get help. Many services are available online. If you have a critical need that you cannot address online, we can help you over the phone.

Please visit our website to find out what services we are continuing and which ones we are suspending, how to contact us, and important information about deadlines we are extending to ease the burden on you and medical providers during this pandemic.

You can subscribe to receive email or text message notifications. Please share this information with your family and friends to help us spread the word.

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About the Author

Andrew Saul, Commissioner, Social Security Administration

Commissioner of Social Security Administration (June 17, 2019 - July 9, 2021)

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Comments

  1. tututhing

    I would like to know, I read that people that recieve ssi/social security don’t have to do anyrhing. But I also read that we meed to free file, can you please let me know. I also have been trying to get on but the computer keep shuting down.

  2. Dana S.

    Will my stimulus check come on my Direct Express card? Is there anything i am supposed to do. I receive a SSDI check i havent filed taxes due to me not having enought to

    • Magdalena U.

      So did you get a reply cus im in the same situation as you

  3. Debbie D.

    can I file 2 months early for social security due to coronavirus?? I’m supposed to file in july but I need the money now. ?? my email is dominguezdebbie100@gmail.com .my name debbie dominguez but I will be filing for my last husband william dominguez DOB jan 13 1946 my phone is 5626613080

  4. Manuel S.

    why are social security recipients having to wait for so long for their stimulus checks
    Still waiting on a stimulus check to pop up in my account. How do I check the status of this?

  5. Jordan f.

    Still waiting on a stimulus check to pop up in my account. How do I check the status of this?

    • Frank M.

      When are we going to get the money

  6. Rebecca C.

    I have an account but on stimulus package yet.
    Or are we even going to get it at all..

  7. mary t.

    when will i get my stimulus paymentif i get ss or ssi

    • V.V.

      Hi Mary, thank you for your question. Treasury, not Social Security, will be making automatic Economic Income Payments to eligible people. Unfortunately, we do not have information about the exact schedule for these payments. Treasury anticipates these payments to go out to Social Security retirement, survivors, and disability insurance beneficiaries starting around the end of April and to Supplemental Security Income (SSI) recipients starting in early May. Continue to check the irs.gov/coronavirus page for updates.

      • Angela H.

        I keep getting different stories about this….its crazy. Still nothing here.

  8. august D.

    when should I expect any stimulus money? Im on social security and have direct deposit. How do I check the status?

  9. RICK W.

    will not let me dreate an account , how can i check on my stimulus check

    • Jen

      I went to ‘Get my payment’ on the irs site

  10. Jen

    No direct deposit this morning…
    IRS site says my check will be mailed…
    WHY??
    They say we will get our checks the same way we get our monthly checks…
    I get mine direct deposited so why am I being mailed mine??

    • June E.

      why are social security recipients having to wait for so long for their stimulus checks

    • del G.

      Did the IRS get my bank deposit information from my SSA direct deposit information

      • Mark D.

        No the IRS didn’t get your direct deposit info from ss. That’s why you will receive a check instead..

    • Mark D.

      If you don’t file a tax return then the IRS won’t have your banking info.
      That is why you will get a check and not direct deposit like your ss comes..

      • Jen

        I filed taxes in 2018 and 2019.
        I got refunds from each one
        Plus I get direct deposit from SSD and direct deposits from my refunds… the IRS has my bank info… but yet I’m still being mailed a check…
        What the fck is wrong with that??

        The irs is screwed up!!

Comments are closed.