Why I Serve

A local office Social Security employee helps a person fill out formsOn the eve of Social Security’s 80th anniversary, we want to share a personal moment with you. We usually talk about the services we offer, and why we believe offering these services is important to you and our nation.

We seldom get the opportunity to speak about our employees – those who stand behind the desk, behind the computer screen, or on the other end of the calls to our toll-free telephone service. Social Security employs more than 62,000 men and women nationwide.

Our employees’ duties range from taking a retirement application, to designing the signs posted on the walls of our field offices, to creating and editing thousands of publications, to designing and maintaining our vast computer network. Our team does this with a common goal of serving America by providing services to our nation’s most vulnerable citizens in times of personal hardship, transition, and uncertainty.

In the past few months, we asked our employees to share why they serve. Their answers, often expressed in heartfelt narratives, almost universally contained one sentiment.

I serve because I enjoy working with our public and because the services we provide matter.

Our greatest satisfaction comes from knowing that the people who need our benefits most – retirees, people with the disabilities, children, and families – receive the help they need. Social Security continues to give Americans hope and support with expanded programs that offer more than even President Franklin D. Roosevelt envisioned 80 years ago, when he signed the Social Security Act into law.

Tomorrow, we celebrate the anniversary of our program. Today, we celebrate the thousands who bring that program to life every day.

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95 thoughts on “Why I Serve

      • [Mary] ,I also want to Say Thank all of you for your faithful service,
        May God Bless and Take Care Of All Of You,
        I Truly do Appreciate you In everything you do For Children, Adults, Veterans, Disabled, and Seniors and any one else that I missed, Peace and Happiness To All. Mary.

  1. I am proud of my service time with SSA though now I am retired. Just wish the public would educate themselves on what SSA has to offer rather than bash it with disrespect!!!

  2. Congratulations on 80 years, SSA! For the past 10 years I have coordinated enrollment of the Sisters in our Congregation in SSI through the SSA in Peekskill, NY. From the first day I went there asking for application blanks and some direction in how to complete them, I have gotten nothing but the best service possible. Every one there has always been very approachable, kind and anxious to serve me and my Sisters. I sing their praises to all I talk to regarding SSA so am happy now for an opportunity to praise the Peekskill, NY SSA staff to all at SSA.

    • Ugh, so sorry to hear that. Lyme is very common, untuyfonatelr, in my town. Whenever my kids get a headache the first thing I think of is Lymes. I don't know if you have a lot of ticks around your house (we do), but we ended up putting these tick tubes around the perimeter of our yard, which seemed to have helped a lot. Don't beat yourself up on not knowing…Lyme is really hard to catch because the symptoms vary so much and mimick other things.Hoping he feels better soon!

  3. My wife just reached retirement age. The Soc. Sec. office in Pinellas County, Florida just assisted her and did a fine job. Nice work! Let’s hope the moron’s that want to cancel Soc. Sec. are not elected. You have big job, let’s get the money taken out of your funding replaced. Keep the faith. Thank You, Mike B.

  4. IT IS BECAUSE OF INCOMPETANCE ON THE PART OF BALTIMORE SS OFFICE SCREWING UP A ROUTING NUMBER ON MY RETIREMENT CHECK SENT TO BANK OF AMERICA , WHICH BOFA SENT BACK TO BALTIMORE THAT I MAY BE DEAD BY THE END OF THE WEEKEND BECAUSE I NEEDED THE MONEY FOR MEDICATION AND ONE OR TWO PROCEDURES ON MY HEART !!!

      • I am always disappointed in the kind of comment you made (above). Anyone who is going through things we cannot relate to is not expressing feelings for us to think we have a right to censure. It is their right to feel how they feel. Your comment does not seem to benefit anyone, not even yourself.

  5. the first step in ferminzation therapy is determining at what speed and what health consideration may play a factor in progress most individual had to come to us for complete ferminzation and desired a medical program that would achieve thier goals quickly while maintain ones good health naturally in day to day practice there are many varaitions on the theme here are looking at the typical regimens that being complete ferminzation the maxiumum in ths shortest period of time the undeirbale side-effect both physical and emotional when looking at the process achieveing female attirbute such as element development fulness texture in the skin etc and ridding oneslf of male attibute such as excesive muscalar upper body developmnt body patten hair loss of scalp beard growth etc resounces for paying for http://www.thetransgerndercenter.com website register/job placement iam experincing discrimination support group network group/commonwealth of va 211586771/adminstration/agent/consitution rits[1997][1996][1994][19]

    • diane,

      it’s extremely hard to read your ONE ongoing sentence paragraph.

      it’s nice to have short sentence-type paragraphs and double-spaced to help all read your comments.

      good luck on whatever you were saying above since i have neuro cognitive disabilities due to a TICK bite 46.5 yrs. ago.

      bettyg, iowa

  6. My wife and I have received nothing but timely, accurate, and thorough information from SS to date, as we move forward toward retirement. We thank you for you efforts on our behalf.

  7. After all those days and weeks and years of working it’s nice to know that there are kind consideredate folks working at SSI now that I need their services. You are greatly appreciated

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