108 thoughts on “We Observe Customer Service Week All Year

  1. Is there a way that I could get a meeting or at least an email address or phone number. I’ve been having major issues both on the phone and in person with SSA representatives. I f you answer no to my question, I’d completely accept that. I will not accept you asking me to explain the situation so you could direct me to who you think best will resolve my issue.
    I thank you in advance for your yes or no answer.

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  3. I have a letter saying I might be able to draw off my husband Social Security he recently retired. I have been drawing SS disability for 12 years

    • Hello Virginia. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.
      Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks!

  4. Can someone please explain why I cannot get a power chair while I am a resident in a nursing home. I am disabled mostly due to
    AcalasisaGout, Arthtopathy
    Acalasisa, Esophageal
    Charcot’s Arthopathy
    Type 2 Diabetes Mellitus with diabetic polyneuropathy Asthma with COPD
    Essential Hypertension Arthritis both knees, no cortalige in either knees
    Muscle atrophy of lower extremity Abnormality of gait and mobility Chronic
    pain Rheumatoid arthritis of multiple sites with negative rheumatoid
    factorAND Athropathy Hyperlipidemia LDL Arthritis of shoulder region
    Transmetatarsal amputation right foot Chronic kidney disease stage III
    Total replacement left shoulder Rheumatoid arthritis involving both wrist
    with. Negative rheumatoid factor
    Maybe some one ssa can contact me andi tell me why I. Do not qualifie for power chair.

    Richard Andre
    10145 Florida Blvd
    Baton Rouge, LA 70815
    225-888-7543

  5. I applied for my daughter’s social security card when she was born in the hospital and never got one. I need her number as soon as possible so i can file my taxes. Please call me back or email me with it or how to receive it since i never got one. 2545483554

    • Hi Denika. Congratulations on the birth of your daughter! We apologize for the delay in receiving her Social Security card. Each state has different processing times. See our chart on how long your state takes to process the card application. If you haven’t received the card within the time frame given, visit your local Social Security office. You also can call us at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. to 7 p.m., Monday through Friday.

  6. ok this is Brian Ordway I requested a new password cause I can not find where I wrote it down. you guys say I have an account all set up but I can’t get in it. second I lost the card for Medicare part A and B. I do not wish to keep it at this time. I will sign up when I’m 65. I’m only 56 now. I do receive SSI cause of my health. I’m a disable vet. lost of lower left leg, now I’m a heart transplant, I now am a Diabetic and I now have sudden earing lost in my right ear. can you help me Brian

  7. I set up my online SS account access in 2016. I don’t sign into the account very often. Two weeks ago I signed in and was denied access because the site said I had tried too many time with the wrong sign information.
    Today I tried to sign in again and was not able to get in. I have tried everything under the Sun phone calls to SS with no calls taken and online site ?’s to no avail. I don’t want to open a new account and confuse SS more.
    Please contact me with a person who can help. Thanks
    David A Brendsel 701-570-3516

    • Thank you for contacting us, Daniel. Unfortunately, and because of security reasons, we do not have access to personal records in this blog and cannot assist you.

      To report non-receipt of a paper check, you will have to contact your local office or call our toll-free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.

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