Online Services

This New Year, See What You Can Do Online at SSA.gov

January 2, 2020 • By

Reading Time: 1 Minute

Last Updated: November 3, 2023

" "Are you looking for new ways to save time this new year? Social Security offers many of its services online by signing up for a secure personal my Social Security account.

Once you create an account, you can review your work history and see an estimate of your future Social Security benefits. We recently made several enhancements and introduced new features to my Social Security. With your personal my Social Security account, you can also:

  • Estimate future benefits  to compare different retirement dates and include future earnings estimates.
  • Request a replacement Social Security card.
  • Check the status of your Social Security application.

If you already receive benefits, you can:

  • Get a benefit verification or proof of income letter.
  • Set up or change direct deposit.
  • Change your address.
  • Request a replacement Social Security or Medicare card.
  • Get a Social Security 1099 form (SSA-1099).
  • Opt out of certain mailed notices.

The Message Center is a secure, convenient portal where you can receive secure, sensitive communications. The Message Center now allows you to opt out of receiving some mailed notices. You can now choose to receive the annual cost-of-living adjustments and the income-related monthly adjustment amount online. Unless you opt out of receiving notices by mail that are available online, you will receive both mailed and online notices.

All of these features can help you save time by doing business with us online. Create a personal my Social Security account today!

We also offer many other online resources. Let friends and family know they can access them from the comfort of their home or office and on the go from their mobile phone.

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About the Author

Darlynda Bogle, Assistant Deputy Commissioner

Darlynda Bogle, Assistant Deputy Commissioner

Comments

  1. Sw

    How soon should ss retirement aplication status show up on myssa ? I would think it would be immediate!!!!!!!!!!

    • Vonda

      Hi SW. The application status feature in your my Social Security account provides the most up-to-date information available. It will provide status such as unsubmitted, pending, and completed. If you are not seeing anything in your account, please call your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  2. Pamela K.

    I did not get my social security check for Octobe

    • Vonda V.

      Hi Pamela, thanks for using our blog. If you did not receive your Social Security or SSI benefit, please contact your bank or financial institution first. They may be able to determine if your direct deposit failed. If you still need to report a late, missing or stolen Social Security payment, call us toll-free at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

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  6. Lucille I.

    My husband, Elwyn Jay Taylor died on August 24th, 2020,
    at the age of 85. I am reporting his death to you.
    How do I change the benefits that I presently receive as Lucille Irene Taylor to my husband, Elwyn Jay Taylor’s benefits. I need to survive on the amount he was receiving.

    • Vonda V.

      Lucille, we are very sorry for your loss. If you already receive benefits as a spouse, under your husband’s record, your benefit will automatically convert to widow’s benefits after we receive the report of death. Typically, the funeral director notifies us of an individual’s passing by contacting the local Social Security office.

      If you are receiving retirement benefits on your own record, you can only apply for benefits as a widow if your retirement benefit amount is less than the benefits you would receive as a survivor.

      You cannot report a death or apply for survivors benefits online. If you need to report a death or apply for benefits, you can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  7. Hany E.

    I need to change my status from a green card holder to a citizen of the US. I called SS who informed me to fill a form and mail the naturalization certificate then they will change the status. Unfortunately I could not find any form for changing the status in the web. Please advise what to do.

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