This New Year, See What You Can Do Online at SocialSecurity.gov

" "Are you looking for new ways to save time this new year? Social Security offers many of its services online by signing up for a secure my Social Security account.

Once you create an account, you can review your work history and see an estimate of your future Social Security benefits. We recently made several enhancements and introduced new features to my Social Security. With your personal my Social Security account, you can also:

  • Estimate future benefits with a Retirement Calculator that allows you to compare different retirement dates and include future earnings estimates (NEW)
  • Request a replacement Social Security card
  • Check the status of your Social Security application

If you already receive benefits, you can:

  • Get a benefit verification or proof of income letter
  • Set up or change direct deposit
  • Change your address
  • Request a replacement Social Security or Medicare card
  • Get a Social Security 1099 form (SSA-1099)
  • Opt out of certain mailed notices (NEW)

The Message Center is a secure, convenient portal where you can receive secure, sensitive communications. The Message Center now allows you to opt out of receiving some mailed notices. You can now choose to receive the annual cost-of-living adjustments and the income-related monthly adjustment amount online. Unless you opt out of receiving notices by mail that are available online, you will receive both mailed and online notices.

All of these features can help you save time by doing business with us online. Create a my Social Security account today!

We also offer many other online resources. Let friends and family know they can access them from the comfort of their home or office and on the go from their mobile phone.

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89 thoughts on “This New Year, See What You Can Do Online at SocialSecurity.gov

  1. I’m happy to see more things we can do on line. I live bout 50 miles from ss office so this is a benefit for me. Thanks

  2. Social Security is the greatest program in the history of the United States. It provides retirement, disability and survivors benefits for millions of Americans.
    Keep up your marvelous, essential work in 2020.

  3. How can I be sure my information is secure when using the MY Social Security website? I simply want to apply for a replacement Social Security and don’t want my information compromised in any way.

    • Hi, Jerome. The Social Security Administration is committed to protect the public’s information when using our “.gov “ site. All of our online applications use an identity verification process to protect the privacy of your identity and your Social Security information. Our links are legitimate and trustworthy. We can assure you that using our online services is safe and secure. If you need help or need further assistance, please call our toll-free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7:00 a.m. and 7:00 p.m.

  4. I noticed that on my Social Security check summary that there is a $269.49 charge that seems to appear for the last few months. Can you tell me what this charge is for?

    It looks like this was carried over from last year, but not always.

    Thank you

    • You should contact SSA via phone at (800) 772-1213 or visit your local office for assistance related to your question.

      Though, from the amount you gave, it looks like it could be medicare premiums. In 2019 the standard premium was $135.50. Two months of premiums would be $271 which is pretty close to the number you gave. Just a guess. Really, no one on here is going to know or have access to that information which is why should call the 800 # or visit a field office.

    • Hi, William. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

  5. Request you consider adding an online feature that permits a retiree to set federal income tax withholding amounts from their monthly SSA payment. (W-4). Instead we have to submit a paper copy to the local SSA Office. FYI, OPM allows W-4 withholding adjustments via their website for federal retirees.

  6. Good afternoon from overseas. Does this message mean that you have opened up access to create a “my account” by retired people living from overseas. This is probably more important for us. Hopefully, the answer is “yes”. Thanks so much!

  7. I have a question about a medical fee why do I have to give a credit card for them to take $1.00 which I am told will be returned to me before I can get any answers?

  8. When are Ohio residents going to be able to get a replacement SS card via our on-line account???

    This is long overdue!! I’m not going to one of the overcrowded field offices during my work week….

  9. O am already on social security disability. I am inquiring to claim my late husbands social security money. Who do I contact? I am not a new appllicant. Thank you

  10. How do I add income an tax deduction to my SS payments?
    I am 66 And still working. I was hit with a large bill for owed income tax last year.

  11. I am 62 yrs of age now but wen I was younger I moved to the Bahamas becuz my dad got transferred. I came back to the U.S. Sept of 84.and started working 2 jobs. One was at a mexican rest and the other was the Green Triangle. The restaurant I worked from 1984 till 1989 and the acct took taxes out every week.but my ?is its not on my ss record. Both owners forest and GT havepassed away. And also I worked in the Bahamas all those years 1975 till 1984. But they didnthave taxes. Needless to say I M disabled now and where I dont have all those years as working paychecks are very low. I feel I have been misled cuz I was td I wud get $77+ from SSI and $756 from disability and o only get $756 disability and cannot love on that please help !!!

    • Hi, Valerie. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

  12. I am receiving SSDI & have been since 2009. I am turning 62 the 9th of this month. Do I apply for Retirement benefits or do I have a choice & have to continue receiving SSDI until full retirement age ? Please advise.

  13. I applied for social security at age 64, 2 years before full retirement age. Money was taken from me while I worked because I made to much, will I receive any of that money that was taken from me for 2 years.

  14. Didn’t receive a notice about my benefits for 2020.Did we receive any increase for this fiscal year and how much?

  15. I held on your phone line for forty minutes and never talked to anyone. Would you please give me a call back 706 491 4311

    • Hi, Samuel. For your security, we do not have access to private information in this venue; therefore, we do not do direct calls. We ask that members in our Blog community work with our offices with specific questions. If you still need assistance, please call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

    • Hi, Abdurahman. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

  16. maybe you can help me. My name is Maria Teresa Smrekar SS *** – ** – ***. I have forgoten my password for my social security account and have been trying to find out how to start a new account and cannot find it. Maybe I could talk to somebody on line. Do you have that kind of service? Please reply to donalldleroy2013@gmail.com. I would very much appreciate your help

  17. Social Security uses Direct Express who frauds and steals the very direct deposit that Social Security give them to deposit nobody is policing Direct Express in court use your some monies are stolen off their card direct express take 60 days if they even refund the money at all there’s no one to talk to it is a real travesty and turns people’s life upside down . It’s got to be an inside job the card never leaves the card owner’s possession yet someone is able to make fraudulent purchases . my son couldn’t get his cancer medicine or pay his rent it’s been 40 days and Direct Express still has not refunded that fraudulent charge of $652

    • Hello,
      This is Alicia Stephens, SVP of Corporate Quality at Comerica Bank. Please give me a call at (313) 222-3435, and press option 1, then option 4. If the line is busy, please feel free to leave a voicemail and your call will be returned as soon as possible.

  18. Hello Ms. Bogle,
    I have “my Social Security” account which I check daily. The Message Center may be a secure, convenient portal where you can receive secure, communications, but I can not send secure communications like what I am sending to you now.
    On Oct. 2, 2019, I went to the Marietta, GA Social Security Office to apply for Spouse Benefit. I turned 66 on Dec. 5, 2019, and this is my first application for Social Security.
    Since my benefit application was still pending on my birthday of Dec. 5th, I went to the Marietta SS office on Dec. 9th, 2019 with all my papers. I was told nothing else was needed and that my application would be put on “high priority”.
    I called on Dec. 20th – to see if there was anything else I needed to do, the SS Office said no –>still pending
    I called on Dec. 30th – pending
    I called on Dec. 31st – pending
    I am greatly concerned since after Dec. 31, 2019 – I can no longer receive the Spouse Benefit after this date.
    On Jan. 6, 2020, I called the Manager of the Marietta SS Office, Kay Brock and left a message asking her to return my call about my concern about my Spouse Benefit Application. I have heard nothing back.
    I called today – Jan. 10, 2020 – and left a message asking the District Manager of the Marietta, GA Office to please call me back about my Spouse Benefit Application. Nothing so far.
    PLEASE HELP!! How long does it take to process a Spouse Benefit Application?
    Had I know it would take this long; I would have submitted my Spouse Benefit Application in August or September, but I didn’t want it to begin until my 66th Birthday on Dec. 5th, 2019.
    My Spouse Benefit Application was received Oct. 2, 2019.
    Thank you for any help you can provide.

  19. I can’t believe some of the questions people are asking on here, if kept inform you would know the answer to your questions!!! Pay attention to life!!!

  20. I was wondering about my deceased husband’s Medicare he paid in his working years he died at 62 before he was to retire never used any Medicare so we’re is that money he paid in I should have gotten that back it’s not the government money

  21. I was on the phone with social security yesterday they put me on hold for two hours. how can I reach you? my number has been hacked.

  22. I am age 66, I would like to start to collect my social security. My husband passed 5 years ago, he was collecting disability. Am I eligible for any of his benefits?

    • Hi, Cindy. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

  23. I’ve been looking for the new 2020 Social Security Calendar like I had last year… It came in handy keeping up on when my SS payments are drafted into my bank account, plus I also used it to record when my alimony checks came by mail.
    Will there be a 2020 calendar or not ??
    Thanks for any info. I know I’m old school !!

  24. This Blog is fascinating one which induce me to know about it. Keep on updating like these blogs. I am waiting for your upcoming blogs.

  25. My father, Warren Louis Meilleur Jr passed away on January 6, 2020. I have been trying to call and report the death, but have not been able to reach anyone due to long wait times and my work schedule.

    Please feel free to call me at 713-299-1248

  26. My father, Warren Louis Meilleur Jr passed away on January 6, 2020. I have been trying to call and report the death, but have not been able to reach anyone due to long wait times and my work schedule.

  27. Why can’t citizens that draw SS benefits and live overseas update their address online? I live in Australia and with the time difference, sometimes it is difficult to make contact on the telephone.It would be so much more convenient if we could either do it online or send an email. Thanks!

  28. Hello I have received two phone calls today that I think are a scam. Asking for my social security number.
    800-813-3137 and 202-324-6421. The 202 being identified as from Washington DC.
    I have blocked these numbers on my phone but others should be on the lookout.
    I am on the do not call list.

  29. What happened to the text message code, It is not coming through. I could not login this weekend. Is there an alternate way to get the code?

  30. If I stopped working 22 years ago(1997), and therefore have only 38 credits on my behalf, for how long will you keep those credits or money/taxes safe and intact for my future disposition?

    • Hi, Miriam. Once you have earned credits, you keep them. You can create a personal my Social Security account to access your statement online. Your statement will let you know if you have enough credits for benefits, and if you don’t, it will tell you how many you need. With a personal my Social Security account, you can also review estimates of your retirement, disability, and survivors benefits, your earnings record, and the estimated Social Security and Medicare taxes you’ve paid. We hope this helps.

  31. I requested a social security replacement card on the 25th of January and still have not received it!!?? When can I expect???

    • Hi, Zinie. Thanks for your question. Typically, after we receive your application and verify your documents, you should receive your Social Security card by mail within 10 business days. To follow up on your application for a Social Security replacement card, you may have to return to the office where you filed your application. On your receipt there should be a local phone number for you to call and speak to someone about the status of your card. We hope this is resolved soon.

  32. Its very amazing webpage.social security
    very useful blog. Thank
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  33. I was awarded ssdi june of 2019 I still have not received my back pay I beleave my attorny received there commotion

  34. Hello Sir/Mam,

    I appreciate that you made everything online but my question is what about international students. This is my 6th week of my application is still pending at immigration office as per my last query at my local SSA office. I can’t know what is happening in the process and is there any complexities in my application? Do I have to upload any other documents? How much time it will take? When will I get my SSN in this pandemic situation? This kind of questions arise in everyone’s mind when delays happen in getting completely new SSN for none-immigrant aliens. Please provide temporary username password for those kind of application so that they can access and see what is going on. In this way, you can reduce few queries on call or toll free number.

    Thank you.

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