customers

Customer Service Is What We Do

October 3, 2016 • By

Social Security has been in the customer service business for more than 81 years, and with Customer Service Week, October 3-7, at hand, it is an exciting time to share the importance of this long-standing tradition. “My experience with SSA has always been positive.”–Edward M.

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SSA Customer Service Week Infographic

You Know What I Mean

July 14, 2016 • By

We want our friends, family, and even business partners to know exactly what we’re saying when we say it. As a government agency that takes pride in serving our customers, we want you to understand our answers to your questions the first time, too.

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An elderly couple using a tablet in a park