Social Security Informing You About Recent Scams

The most effective way to defeat scammers is to know how to identify scams. You should just hang up on any call you’re uncertain of and ignore suspicious emails.  Scammers are always finding new ways to steal your money and personal information by exploiting your fears.

One common tactic scammers use is posing as federal agents and other law enforcement. They may claim your Social Security number is linked to a crime. They may even threaten to arrest you if you do not comply with their instructions. Just hang up.

As a reminder, you should continue to remain vigilant of phone calls when someone says there’s a problem with your Social Security number or your benefits. If you owe money to Social Security, we will mail you a letter explaining your rights, payment options, and information about appealing.

There are a few ways you can identify a scam call. If you do business with us, remember that we will never:

  • Threaten you with benefit suspension, arrest, or other legal action unless you pay a fine or fee.
  • Promise a benefit increase or other assistance in exchange for payment.
  • Require payment by retail gift card, cash, wire transfer, internet currency, or prepaid debit card.
  • Demand secrecy from you in handling a Social Security-related problem.
  • Send official letters or reports containing personally identifiable information via email.

If you do not have ongoing business with our agency, it is unlikely we will contact you. If you get a suspicious call claiming to be from Social Security, you should hang up and report it to our Office of the Inspector General.


207 thoughts on “Social Security Informing You About Recent Scams

  1. I’ve been getting phone calls from whole bunch of different telephone numbers threAtening if I don’t call back with my SS#, police to coming to arrest me that night. I don’t even answer my home phone anymore, it goes to comcast answering machine. I’m 67 years old and getting very stressed bout this. How do I stop the calls, they are from different phone numbers all time

    • Thanks for letting us know, Donna. Generally, we will only contact you if you have requested a call or have ongoing business with us. Recently, scams—misleading victims into making cash or gift card payments to avoid arrest for Social Security number problems—have skyrocketed. Our employees will never threaten you for information or promise a benefit in exchange for personal information or money.

      If you receive a suspicious call like this: 1) Hang up. 2) Do not provide personal information, money, or retail gift cards. 3) Report suspicious calls here. For more information on how to protect yourself, check out our Frequently Asked Questions. We hope this helps.

  2. Is the TV ads on one’s SSA Medical deductions taken from your SS income, a SCAM? The TV ad says, “that they may be able to get you more of your SS Medical money taken out each month, Of the 100 plus dollars taken from the SS pay, the AD claims that most or part of it could be refunded and added to your SSA income. IF THIS IS A SCAM, THE GOV. SHOULD SHUT IT DOWN AND GET IT OFF TV ADS.

  3. If I called a Greenville NC local office to schedule an appointment by phone……why would the return call from them show up as (SPAM)? Dallas T. ?? This was suppose to confirm or cancel my appointment, but I was nervous and hung up, because the caller ID said ‘SPAM” and did not have Greenville NC, but ‘Dallas T’ in my caller ID display. Are Greenville NC offices transferring their work load to a Dallas T office or is this a scam??

    • Hi Donna, thanks for using our blog. To be certain you are speaking to a Social Security representative, please call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

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