See What You Can Do Online!
Reading Time: 1 MinuteLast Updated: August 19, 2021
For over 80 years, Social Security has changed to meet the needs of our customers. Today, our easy, secure, and convenient-to-use online services allow you to do business with us from the comfort of your preferred location. From requesting a Social Security card to filing for retirement, our online services have got you covered. Check out our infographic, which shows what you can do online:
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Tags: retirement benefits, Social Security benefits
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Jim Borland, Acting Deputy Commissioner for Communications
Jim Borland, Acting Deputy Commissioner for Communications
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Barbara P.
I need to change direct deposit on SSA monthly checks but can’t find it on the web?
Vonda V.
Hi Barbara, thank you for your question. Check out our Frequently Asked Questions web page for details on how you can change or sign up for direct deposit. We hope this helps!
Charles M.
what do I need to do to get copy of my social security card i have misplace mine card
Charles William Myers
Birth Date 4-3-1966
SS# *** – ** – ***
phone # 252-489-7407
Vonda V.
Hi Charles, thanks for using our blog. First, realize you may not need a replacement card. You will rarely need to show it. Knowing your Social Security number is what is important. However, if you must get a replacement card, you may be able to apply online. Check out our Frequently Asked Questions web page for details on how to apply for a replacement Social Security card. If you are unable to apply online and you do not want to mail in your documents, which will be returned, you may need to wait for the offices to reopen. Use our Social Security Office Locator to find your local office address. We hope this helps.
Lauriejfornabai@outlook.com
I have been receiving my late husbands railroad benefits. I have now filed to receive my own social security benefits. How do I coordinate the end of his and beginning of mine so that I do not miss a payment ?
Vonda V.
Hi Laurie, thanks for your question. For your security, we do not have access to private information in this venue. You can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.
Lauriejfornabai@outlook.com
I filed an social security application online . Do I have to print another one , sign it and mail it in .
Vonda V.
Hi Laurie, thanks for using our blog. If you submitted the application online, you do not need to print and mail it in. You can log in to or create a my Social Security account to check the status of your application online. We hope this information helps.
janet k.
Can I set up an appointment at my local office online?
Vonda V.
Hello Janet. We currently do not have an online appointment scheduler. However you do not need an appointment to file for benefits or appeal a disability decision. You can do most of your business with SSA online. Before calling us, please visit our website to see our list of convenient and secure self-service options.
If you need to speak to us for any other reason, you can schedule, reschedule or cancel an appointment by:
•Calling us at 1-800-772-1213 (TTY 1-800-325-0778); or
•Calling your local Social Security office. Thanks!
dominic S.
could someone please tell me how to report my wife’s death on 4/12/2020? i want to cancel her SS Benefits and there is absolutely no place to do this on the website; even after i created my own account.
Vonda V.
Hi Dominic, we are very sorry for your loss. Typically, the funeral director notifies us of an individual’s passing by contacting the local Social Security office. To verify this information was reported, you can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.
See our Factsheet on How Social Security Can Help When a Family Member Dies.
Bonnie H.
My Mother passed away in 2018. I am trying to get her taxes done but need her income for 2018. How can I get this?
Vonda V.
We’re sorry to hear about your loss, Bonnie. The benefit statement is mailed to the last address in our records and is intended for the spouse or executor of the deceased. If you do not have access to the mail at that address, the executor will need to go into the local field office with proof of death and proof of executorship. An SSA-1099 can also be given to someone receiving benefits on the deceased beneficiary’s record such as a spouse, parent, or child of the deceased. Unfortunately, you may need to wait for the offices to reopen. We apologize for the inconvenience.
Rhonda E.
Why did my social security benefits get cut in half this month may 2020
Vonda V.
Hi Rhonda, thank you for using our blog. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.
Sarah J.
I was instructed to enter a reset code, but see no place to do so. Please advise
Vonda V.
Hi Sarah Jane, thanks for using our blog. If you no longer have access to the second factor (cell phone or email address) on your account, and you need to change the second factor, you then can request a reset code online. The system will mail a reset code letter to the address on file. You then enter this reset code online, after signing in with your username and password, to change the second factor associated with your information. If you forgot your password, and the password reset questions didn’t work, we can send a temporary password in some circumstances. Check out our Frequently Asked Questions web page for details on how to retrieve or change your username or password. We hope this helps.
Elizabeth
How you I know whether I can receive stimulus money? Thanks!