Online Services

See What You Can Do Online!

April 16, 2018 • By

Reading Time: 1 Minute

Last Updated: August 19, 2021

For over 80 years, Social Security has changed to meet the needs of our customers. Today, our easy, secure, and convenient-to-use online services allow you to do business with us from the comfort of your preferred location. From requesting a Social Security card to filing for retirement, our online services have got you covered. Check out our infographic, which shows what you can do online:

See What You Can Do Online, S S A Publication 05-10216, Infographic

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

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Comments

  1. Shannon

    My son passed away how do I go about canceling his SSI?

    • Vonda V.

      Hi Shannon, we are very sorry for your loss. Typically, the funeral director notifies us of an individual’s passing by contacting the local Social Security office. To verify this information was reported, call our toll free number at 1-800-772-1213 or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

      See our Factsheet on How Social Security Can Help When a Family Member Dies.

  2. Alex H.

    My husband just received his permanent resident green card good for 10 years. How to we get the “for work use only …” removed from his card?
    Thank you

    • Vonda V.

      Hi Alex, thank you for your question. Check out our Social Security Number and Card web page for details on how to apply for a corrected Social Security card. It will also explain what documents your husband will need when applying for a corrected card to change his status. Also, if he does not want to mail in his documents, which will be returned, he may need to wait for the offices to reopen. Use our Social Security Office Locator https://secure.ssa.gov/ICON/main.jspto find your local office address.

  3. Paula F.

    My son has severe autism and unable to work. He has been receiving social security payments up to his 18th birthday last week. Do I have to reapply as his guardian to obtain his disability benefits?

    • Vonda V.

      Hi Paula, thank you for using our blog to ask your question. For your security, we do not have access to private information in this venue. You can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  4. Annette M.

    Would like to know my husband gets ssd i do not work. What kind or stimulus payment we get

    • Vonda V.

      Hi Annette, thank you for using the blog. Please visit the IRS Economic Impact Payments Information Center to answer your questions about eligibility, payment amounts, what to expect, when to expect it and more. Hope this helps!

  5. Tiffany R.

    If a person isn’t receiving SSI but had a child under the age of 17 do that person qualify for the stimulus check?

  6. TiffanyRoberts

    If you don’t receive SSI but you have a child under the age of 17 do that person qualify for the stimulus check?

    • Vonda V.

      Hi Tiffany, thank you for your question. Please visit the IRS Economic Impact Payments Information Center to answer your questions about eligibility, payment amounts, what to expect, when to expect it and more. Hope this helps!

  7. Lauren

    I need to get my father’s (deceased as of October 2019) missing Tax form so I can file his and my mother’s taxes (they filed jointly.) Although I have all the information needed to create a “My Social Security” account and get his forms that way, your website expressly says you cannot create an account for someone else. I am, of course, POA. How can I get his missing Form SSA-1099-R form? Please help. Thanks!

  8. Maryanne D.

    I received my earnings statement and the numbers for the last several years (I only went back to 2016) are different from what I have on my W2. Why is that? Does it need to be changed?

    • Vonda V.

      Hi Maryanne, thank you for using our blog. Check out our Frequently Asked Questions web page for details on how to correct your earnings record. Hopefully this will help.

  9. DANIAR

    My wife is pregnant and she needs a ssn in order to get her health insurance plan because insurance companies do not issue insurance without ssn. How can apply for it? All offices are closed!

    • Vonda V.

      Hi Daniar, thanks for using our blog. Please check out our Coronavirus web page on how to obtain a new or replacement Social Security number card while the offices are closed. We hope this helps.

      • Lauren M.

        I need to get my father’s (deceased as of October 2019) Tax form so I can file his and my mother’s taxes (they filed jointly.) Although I have all the information needed to create a “My Social Security” account and get his forms that way, your website expressly says you cannot create an account for someone else. I am, of course, POA. How can I get his missing Form SSA-1099-R form? Please help. Thanks!

        • Vonda V.

          We’re sorry to hear about your loss, Lauren. The benefit statement is mailed to the last address in our records and is intended for the spouse or executor of the deceased. If you do not have access to the mail at that address, the executor will need to go into the local field office with proof of death and proof of executorship. An SSA-1099 can also be given to someone receiving benefits on the deceased beneficiary’s record such as a spouse, parent, or child of the deceased. Unfortunately, you may need to wait for the offices to reopen. We apologize for the inconvenience.

  10. James

    I never recieved an activation code. How do I get a new one so I can complete setting up my account?

    • Vonda V.

      Hi James, thank you for using our blog. When you visit a Social Security field office, a representative in the office will verify your identity and issue you a letter containing an activation code. You can use the activation code to complete the creation of your my Social Security account. Select “Finish Setting Up Your Account” and enter the information requested, including the account activation code. If you have not received an activation code, you click on Create New Account to get started. We hope this helps.

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