General, Medicare, Online Services

Replacing Your Medicare Card – Know Before You Go (Online)

August 27, 2015 • By

Last Updated: August 19, 2021

A woman sits at her computer on the beachKeeping your important personal documents safe can be challenging. We understand that, occasionally these important pieces of information can get lost.

Your Medicare card is one of the most important pieces of identification you own as a Medicare beneficiary. This card proves that you have health insurance, so medical professionals can provide you with needed care, and insurance companies can pay for all or part of this care accurately.

If you damage or lose your card, and you’re currently entitled to Medicare, you can order a replacement card easily with a personal my Social Security account. All you need is a computer or tablet with Internet access. Your card will arrive in the mail in about 30 days.

To create a my Social Security account, you’ll need:

  • To be at least 18 years of age.
  • Your name as it appears on your most recent Social Security card.
  • Your Social Security number.
  • Your date of birth.
  • Your residential address (U.S. address only, including military addresses, APO/FPO/DPO, AE, AP, or AA).
  • Your phone number (optional).
  • Your email address.

Once your online account is created, and if you are entitled to Medicare, it’s easy to request a replacement Medicare card. Just select the “Replacement Documents” tab. Then select “Mail my replacement Medicare card.”

If you can’t use the online request to get a replacement Medicare card, or if you prefer, call Social Security’s toll-free number, 1-800-772-1213 (TTY 1-800-325-0778). Our representatives will be glad to help you. You can also visit one of our local Social Security offices. For the office closest to you, try our online Field Office Locator.


Tags: , , , ,

See Comments

About the Author

Deputy Commissioner, Office of Communications

Comments

  1. Anne M.

    I have lost my Medicare card and need a replacement. amcginn46@gmail.com

    • Vonda V.

      Hi Anne, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to get a replacement Medicare card. We hope this helps!

  2. Ruth A.

    I have missplaced or lost my Medicare card. How do I get another. Can I do it on line?

    • Ruth A.

      Can I obtqin a new Medicare Card by applying on line?

    • Vonda V.

      Hi Ruth, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to get a replacement Medicare card. We hope this helps!

  3. KATHLEEN P.

    I have lost my Medicare card. Why isn’t the website operating to replace it?

    • Vonda V.

      Hi Kathleen, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to get a replacement Medicare card. We hope this is helpful!

  4. Joseph F.

    I can’t find my medical card I need it to be replace if possible.

    • Vonda V.

      Hi Joseph, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how get a replacement Medicare card. We hope this helps!

  5. Daniel j.

    Replacement medicar card

    • Vonda V.

      Hi Daniel, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to get a replacement Medicare card. We hope this helps!

      • Joseph P.

        How long will it take to get here.

  6. Jena P.

    Yes, I will turn 65 on september 29th, 2020, and in speaking to my agent helping me with my Medicare stuff, she said i should’ve received a Medicare card in the mail, maybe in June. I didn’t receive it, and she has gone over my plan that I want, but she can’t submit it until I give her my Medicare Member ID….can you help me? My telephone number is 361.549.6697. God bless you and stay well, and safe. Most sincerely, Jena Pickett Kauffmann

  7. Dorothy M.

    I have lost my medicare card. Can I get a copy of it please.
    Dorothy Buck

    • Vonda V.

      Hi Dorothy, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to get a replacement Medicare card. We hope this helps!

  8. Glenn W.

    lost wallet. Need replacement Medicare card.

    • Vonda V.

      Hi Glenn, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to get a replacement Medicare card. We hope this helps!

  9. Michael M.

    Medicare card burned during house fire (5/12/2020).Need replacement. Please advise.

  10. Michael M.

    My medicare card was damaged during a house fire (May 12, 2020). Need a replacement. Please advise.

    • Vonda V.

      Hi Michael, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to request a replacement Medicare card. We hope this helps!

Comments are closed.