General Questions, Medicare, Online Services

Replacing Your Medicare Card – Know Before You Go (Online)

August 27, 2015 • By

A woman sits at her computer on the beachKeeping your important personal documents safe can be challenging. We understand that, occasionally these important pieces of information can get lost.

Your Medicare card is one of the most important pieces of identification you own as a Medicare beneficiary. This card proves that you have health insurance, so medical professionals can provide you with needed care, and insurance companies can pay for all or part of this care accurately.

If you damage or lose your card, and you’re currently entitled to Medicare, you can order a replacement card easily with a my Social Security account. All you need is a computer or tablet with Internet access. Your card will arrive in the mail in about 30 days.

To create a my Social Security account, you’ll need:

  • To be at least 18 years of age
  • Your name as it appears on your most recent Social Security card
  • Your Social Security number
  • Your date of birth
  • Your residential address (U.S. address only, including military addresses, APO/FPO/DPO, AE, AP, or AA)
  • Your phone number (optional)
  • Your email address

Once your online account is created, and if you are entitled to Medicare, it’s easy to request a replacement Medicare card. Just select the “Replacement Documents” tab. Then select “Mail my replacement Medicare card.”

If you can’t use the online request to get a replacement Medicare card, or if you prefer, call Social Security’s toll-free number, 1-800-772-1213 (TTY 1-800-325-0778). Our representatives will be glad to help you. You can also visit one of our local Social Security offices. For the office closest to you, try our online field office locator.


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About the Author

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Doug Walker, Deputy Commissioner, Communications

Deputy Commissioner, Office of Communications

Comments

  1. Michael M. Yaki

    My medicare card was damaged during a house fire (May 12, 2020). Need a replacement. Please advise.

    • Vonda VanTil, Public Affairs Specialist

      Hi Michael, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to request a replacement Medicare card. We hope this helps!

  2. Michael M. Yaki

    Medicare card burned during house fire (5/12/2020).Need replacement. Please advise.

  3. Glenn Woerz

    lost wallet. Need replacement Medicare card.

    • Vonda VanTil, Public Affairs Specialist

      Hi Glenn, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to get a replacement Medicare card. We hope this helps!

  4. Dorothy M Buck

    I have lost my medicare card. Can I get a copy of it please.
    Dorothy Buck

    • Vonda VanTil, Public Affairs Specialist

      Hi Dorothy, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to get a replacement Medicare card. We hope this helps!

  5. Jena Pickett Kauffmann

    Yes, I will turn 65 on september 29th, 2020, and in speaking to my agent helping me with my Medicare stuff, she said i should’ve received a Medicare card in the mail, maybe in June. I didn’t receive it, and she has gone over my plan that I want, but she can’t submit it until I give her my Medicare Member ID….can you help me? My telephone number is 361.549.6697. God bless you and stay well, and safe. Most sincerely, Jena Pickett Kauffmann

  6. Daniel j. Herlache jr.

    Replacement medicar card

    • Vonda VanTil, Public Affairs Specialist

      Hi Daniel, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to get a replacement Medicare card. We hope this helps!

      • Joseph Petty

        How long will it take to get here.

  7. Joseph F Petty

    I can’t find my medical card I need it to be replace if possible.

    • Vonda VanTil, Public Affairs Specialist

      Hi Joseph, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how get a replacement Medicare card. We hope this helps!

  8. KATHLEEN PETRAITIS

    I have lost my Medicare card. Why isn’t the website operating to replace it?

    • Vonda VanTil, Public Affairs Specialist

      Hi Kathleen, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to get a replacement Medicare card. We hope this is helpful!

  9. Ruth Agar

    I have missplaced or lost my Medicare card. How do I get another. Can I do it on line?

    • Ruth Agar

      Can I obtqin a new Medicare Card by applying on line?

    • Vonda VanTil, Public Affairs Specialist

      Hi Ruth, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to get a replacement Medicare card. We hope this helps!

  10. Anne McGinn

    I have lost my Medicare card and need a replacement. amcginn46@gmail.com

    • Vonda VanTil, Public Affairs Specialist

      Hi Anne, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to get a replacement Medicare card. We hope this helps!

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