General Questions, Medicare, Online Services

Replacing Your Medicare Card – Know Before You Go (Online)

August 27, 2015 • By

A woman sits at her computer on the beachKeeping your important personal documents safe can be challenging. We understand that, occasionally these important pieces of information can get lost.

Your Medicare card is one of the most important pieces of identification you own as a Medicare beneficiary. This card proves that you have health insurance, so medical professionals can provide you with needed care, and insurance companies can pay for all or part of this care accurately.

If you damage or lose your card, and you’re currently entitled to Medicare, you can order a replacement card easily with a my Social Security account. All you need is a computer or tablet with Internet access. Your card will arrive in the mail in about 30 days.

To create a my Social Security account, you’ll need:

  • To be at least 18 years of age
  • Your name as it appears on your most recent Social Security card
  • Your Social Security number
  • Your date of birth
  • Your residential address (U.S. address only, including military addresses, APO/FPO/DPO, AE, AP, or AA)
  • Your phone number (optional)
  • Your email address

Once your online account is created, and if you are entitled to Medicare, it’s easy to request a replacement Medicare card. Just select the “Replacement Documents” tab. Then select “Mail my replacement Medicare card.”

If you can’t use the online request to get a replacement Medicare card, or if you prefer, call Social Security’s toll-free number, 1-800-772-1213 (TTY 1-800-325-0778). Our representatives will be glad to help you. You can also visit one of our local Social Security offices. For the office closest to you, try our online field office locator.


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Doug Walker, Deputy Commissioner, Communications

Deputy Commissioner, Office of Communications

Comments

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  1. Carol kelly

    I have tried for ours to get a lost Medicare card for my husband it is ok mpossible ppl lease help!

    Reply
    • Vonda VanTil, Public Affairs Specialist

      Hi Carol, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to get a replacement Medicare card. We hope this helps!

      Reply
  2. Lennace Darlene Daugherty

    I have replaced my Social Security Card. I also need to replace my lost Medicare Card as well. Do I use the
    same account to replace the latter also?

    Reply
    • Vonda VanTil, Public Affairs Specialist

      Hi Lennace, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to get a replacement Medicare card. We hope this helps!

      Reply
  3. Rosalyn Smith

    Need help in replacement Medicare card

    Reply
    • Vonda

      Hi Rosalyn, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how get a replacement Medicare card. We hope this helps!

      Reply

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