134 thoughts on “Receive Social Security Benefits? Keep Your Address Up-to-Date with my Social Security

  1. Old Address:
    1731 Oak Knoll Rd., San Jacinto, CA 92583

    New Address: eff 5/1/2019
    410 True Hickory Dr., Greece, NY 14615

    • You may want to delete your comment and leave your new address on your account so only SSA can see it. Everyone who reads this article and can read the comments know where you live, and that might not be a good idea.

    • Hi, John. For your security, we do not have access to private information in this venue. If you are receiving Social Security retirement or disability, you can create a personal my Social Security account to change your address online. If you are receiving Supplemental Security Income, you should contact your local office immediately. Just a reminder – please be cautious about posting personal information on social media. We hope this helps.

  2. I’m homeless & currently looking for a place waiting for my next check so I can afford to rent a P O Box I will notify your office ASAP once I have a Post Office Box. Thank you for your assistance.

  3. You should’ve stated that Medicare sent the cards one year ago versus the way you had it phrased. It sounded like they were coming. Thank you

    • Hi, Djamel. Through our Blog, we respond to questions and provide general information on our Retirement, Survivors, Disability, Medicare and Supplemental Security Income (SSI) programs. If you have a general question, we encourage you to ask it here. But remember, never post personal information on social media. Thanks.

  4. Thank you all so much for such wonderful and informative articles. (BUT), I am retired American and been living overseas (Guatemala) for 26 yrs now, because I, (UNFORTUNATELY) can not afford to be able to live in the USA. What makes matters worse is: 1. You will not let us overseas people create on SSA ONLINE ACCOUNT. 2. Guatemala Congress terminated the Postal Services 2 years ago, therefore, I can not receive any kind of mail. 3. SSA moved all Social Security a activities from the American Embassy here to Costa Rica. 4. Costa Rica will (not) answer there telephone numbers. 5. When emails are sent there, they don’t send a response. 6. I can not see: How, I can receive my new MEDICARE CARD. 7. On various occations in the past few years, I tried many times to call the SSA in the U SA at your published tel #, but on hold while calling from overseas feom 45 min to 1 1/2 hrs. It’s just to expensive and exhausting. So, what’s the solution to all these short comings for the overseas people. It will be wonderful to hear a response. Thank you so much.

    • Hi, Greg. We are sorry to hear about your experience. We have referred your concerns to our Office of Operations to follow up and to take corrective action as necessary. For your security, we do not have access to private information in this venue. Since you live outside of the U.S. we ask you to continue to work with your local Federal Benefits Unit. Keep in mind, Medicare generally does not cover health care while you are outside the United States. Puerto Rico, the U.S. Virgin Islands, Guam, American Samoa, and the Northern Mariana Islands are considered part of the United States. To learn more about Medicare coverage outside of the United States, visit Medicare’s website here. We hope this is resolved soon.

  5. I thought my comment had been posted, but I don’t see it here. I was wondering if any documents that are mailed via USPS can be emailed instead for those who are retired and living fulltime in their RV?

  6. I am Conservator and Guardian (appointed by court) of my 100 year old friend. She has moved from her long time resident to a memory care facility. How can I get the change of address to you? I cannot do an on line account for her and she is unable to do one.

    • Hi, Valery. Thanks for your question. If you are her representative payee, you can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. You can also call or visit your local Social Security office. If you are not her representative payee, you may be interested in applying to become her representative payee. As a representative payee, you will have access to your friends’s records and the ability to update her account information.
      A face-to-face interview is required when applying to be someone’s representative payee. If your friend cannot be present, a statement from her doctor would be helpful. The statement should say that your friend is not able to mentally and physically manage her Social Security benefits and identify you as the person responsible to keep her finances in order. We hope this helps.

  7. I have taken up permanent residency in Mexico. Presently my Soc.Sec. Check is deposited in my USA bank and I am able to write a check to transfer money to an account here. Is there another option?

    • Hi, Stanislaw. For your security, we do not have access to private information in this venue. For questions about your specific case, please contact your local Social Security office. Social Security pays disability benefits to people if they have a medical condition that has prevented them from working or is expected to prevent them from working for at least 12 months. We use the same five-step process to make a decision on each application. You may also find our listing of impairments useful.

      If you disagree with the decision, you can file an appeal. There are four levels in the appeals process. A reconsideration is the first level. Typically, the length of time it takes to receive a decision on a reconsideration is about 60 days but the amount of time could vary from case-to-case. We reevaluate all evidence, plus any additional evidence submitted and make a new decision. If you disagree with the reconsidered decision, they can choose to go to the next level of the appeals process. We hope this helps.

  8. I’ve looked and looked and cannot find a My Profile link on my “my Social Security” account from which I can change my address.

  9. We recieve the benefits in Direct deposit my wife and my self. Ours resident address is 3028 WoodWard Down Trail ,Buford 30519-5050 Georgia USA.

  10. What is the best way to get the increase of my 2017 and also 2018 increase?
    I started my social Security at full age in 2016 and continuously working since than. I contact them at-least 10 time and they keep saying, we are still working!!!

    Can you guide me and help to get my increase of 2017 and 2018?

  11. update address of apt. I just let know that I have been moved to another apt # 423. Right now I am the same address but moved to # 405. I wanted to know you have gotten the information.
    Sincerely Pamela Lavalley

  12. Change of address:
    As of 04/19/2019 my address will be as follows: 1321 UPLAND DRIVE, BOX 9743, HOUSTON, TX 77043

  13. l live abroad and my address is still the same and I did not received my SSA Form 7162 last year. The US Embassy sent my Form 7162 after I completed it last Feb. It’s been 3 months now I don’t receive my SSA retirement benefit. The Embassy said they made a follow up already. How long does it take for them to re instate my SSA pension benefit? I have to buy my monthly maintenance madicine and pay my house rent.

  14. I live overseas. How can I enter in overseas address to create a My Social Security account? It seems to only accept U.S. addresses.

  15. Please change my address from 1201 Medical Avenue #1402 Plano,Texas 75075 to 3718 Y0semite Dr. Plano, Texas, 75023

  16. Former address: 413 Wellington Place, Farmington, MO63640 New Address: 1007 W. Columbia St. Apt. 11 Farmington ,MO 63640

  17. Ms Bogle I think you are doing a great job so far. Please lose the interim in front of your title. I have one question for you , if you ha e the time. I use Direct Express because of nominal or no fees. are accessed.
    Who do I call at the Treasury Department when they Comerica Direct Express has begun ripping.me off every time I lose my phone charges appear in my card. I dispute them tell them how it happens and sign a an affidavit, yet all they do to the merchant is speak to them via phone and always side with the merchant. In Dec 2017 I got taken for almost $600 and this year I got robbed of 568. Who can I speak to for help. My.patience is limited having brain ,5 back surgeries , losing my right foot and 3 follow up surgeries and stage 4 cancer . I need it all for my co pay. I was sick for 8 years before I would take money from SS. PLEASE. ASSIST ME IF YOU CAN.

  18. Please pay my benefits of retirement plan.gov of ssi to program deposit direct transfer to account holding in bangkok bank in new york brand service of IAT system and They pay to me in my location in Thailand!,pay on 04/01/2019,

  19. old address
    Linda Mae Jackson and Douglas Harold Egeland
    1001 North Byrne Apt. 603
    Toledo, Ohio 43607

    New Address:
    Linda Mae Jackson and Douglas Harold Egeland
    2050 Country Trace Lane 2C
    Toledo, Ohio 43615

  20. An agent at social security office was very kind to create my social security account for me, but since then, I do not have the tab “my profile” when I log on my account. I’ve gone 3 times to the social security office and nobody seem to propose a solution. What should I do to get that “my profile” tab showing on my account please ?
    Thanks in advance for your help.

  21. I received a letter that I wanted to change my address which I did not want to change my address. I want my address to stay the same.

  22. Please change the addresses of Richard L, Hord and Louise R. Hord from : 2324 Robert Ct. , Kissimmee,FL. 34741 to : 11746 Indian Hills Ln. , Clermont, FL. 34711

  23. I cannot get into my account because I can’t remember my answers to the security questions. In order to get a temporary password, I need to update my mailing address since I just moved. How can I do this?

  24. Been at a temporary address with my moms resident due to restraing order in la Mesa I’ve since lost my home it caused divorce and revenge against myself and my family even as far as being followed up by my moms home in sun city, ca having been followed and my car hit on left and right tear at the same time by two vehicles friends and family of the person I have a restraining order against. I fear their f as miky and friends are getting into all my accounts with them working in law enforcement, social security offices and even modified my state medical and ebt on a consistent basis messing with my medical food and benefits from my own federal benefits I paid with my jobs . Trying to seek revenge against me for my criminal civil and financial abuse restraining orders filed at el cajon ca court house where he also has friends and family members working and messing with my protection order cases.. I am legally Tanya Sue David DeVelbiss David Palser. I’ve had family members pass away with his friends and family trying to take mine and my DeVelbiss children’s benefits from us by changing their workman children to DeVelbiss in Tennessee.. trying to take my children legal Benefits and inheritance and sports memorabilia in my children’s name and collecting profit off of them. My phone number is 619-771-7311 temporary address is with my legal biological mother Cathy Jo Thrasher David in sun city till I can get a place where I will be safe from their revenge a restraining order they have out after me for my cases.

  25. My comment is that I reside overseas in Thailand. Having only an overseas residence means that I am unable to establish a MY SOCIAL SECURITY ACCOUNT. I will respectfully suggest that there are many U.S. citizens who retire overseas and would like to be joined with Social Security online. Thank You.

  26. I would like to receive my Social Security Statement to my home address.
    Kathy J Olsen
    1230 Damyien Arch
    Chesapeake, Va 23320
    It’s been a while since I received a statement.
    Thank you.

  27. In order to create My Social Security personal account you need a US mailing address…What happens when you live in Europe and particularly in Athens? The system doesn’t accept a mailing address outside of USA..Any suggestions?…of course I have US relatives in USA…should I use their own address? Thank you in advance ….Petros

  28. Why do I need a US mailing address to create a “my social security” account? People overseas need an account more than anyone else.

  29. I need to change my address.. how do I do this on line.. please advise me.. I called and waited 50 minutes before hanging up.. went to this sight and cannot find a change of address box.. please reply at conniempavelka@icloud.com

  30. My case worker at the US Embassy in Manila Federal Benefits Unit is not even courteous enough to reply my emails when I make follow-up requests. Thanks anyway for your response.

  31. I always get my SS check deposited in my account by the 3rd day of the month. My birthday is 7/28/46. My payment has been $2882.60 for the last 2 months but this month I receive d $1940.21 and on the 1st. No one seems to know what is going on. Can you help me?
    Barbara Gintis

    • Hi, Barbara. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

  32. How do I check my address in my account to make sure the address is correct? I cant find a profile button to check my address. I opened my account on the 3rd of June and Im not sure I put in my correct address as I recently moved and I need to check my mailing address. I can only find my email address and telephone number. Where do I find my address to check to make sure its correct? Thank You

  33. Please send me what I receive from u monthly that income. That include what I pay for my health care.
    Robin M. Chretien

    • Thanks for your question, Robin. You can create a personal my Social Security account online to stay on track of your Social Security benefits. This online account will allow you to get your Social Security statement to review your earnings record, and more! We hope this helps!

  34. Good day my my name is Velisica James and i recently
    moved to Plano T x My updated address is : 7301 Alma dr, apt # 1434 Plano, Texas 75025

  35. I am unable to find a way ONLINE to change my
    bank account. I had to open a new account at my
    bank due to fraud. Consequently I have a new
    ACCOUNT number from the SAME bank to protect
    my money. Is there some way to to do this ONLINE?

    I would be most appreciative of an answer.
    Carole M. Hertz


  36. I am trying to up date my address and phone number here on line in my social security account that i made to keep track of my payment dates for my direct deposit every month of my money but i can’t seem to find out how to do it i even tried to delet it but that didn’t work so i could make a new my social security account.

  37. I read through in one of your previous blog comments that an individual has worked with the Email Scraper by Creative Bear Tech (https://creativebeartech.com). I’m contemplating of purchasing this Email Harvester but can not seem to be able to locate a user tutorial for it. Can someone please point me in the correct trajectory? Many thanks


  38. I want to change my mailing address to 1754 State Route 131 Milford Ohio 45150 I am suppose to receive a temporary password so I can get into my account. It has been a long time since I made the password and my mind is not what it used to be! I am sorry for the inconvience. Jim Theile

    • Hi, James. For your security, we do not have access to private information in this venue. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. Your local office can also assist with the change of address. Just a reminder – please be cautious about posting personal information on social media. We hope this helps.

  39. I indicated that I want to receive notices via the US mail. Bit I think my social security account has the wrong address. I have searched in vain for the way to change my mailing address by using the My Social Security account. How do I change my mailing address. Your system’s automatic answers do not help.

  40. I received a 2nd notice to fill out and send a SSA questionnaire (7162?). I replied to the first notice the week of June 17th, 2019. Now you threaten to stop my benefit payments if you don’t receive this new questionnaire. There is no contact information on your letter where I can confirm with you that you received this questionnaire. Please send me contact details where I can call or write to confirm you received it.

    • You may have to send the second notice via EMS postal service with tracking system to ensure delivery to SSA. Regular snail mail does not guarantee delivery and has no tracking system. SSA will not give us (expats) contact info to confirm anything. All they will say is to contact the Federal Benefits Unit of the US Embassy.

  41. where is my payment for my ssi and ssdi payments i haven’t received my payment for my ssdi which is $335 for december
    and the $1469.00 that u said i would be getting for my back payment for septeber i haven’t received yet so when do u think i will receive it

  42. are payments made via checks, do you offer a card to the recipients, or is the recipients having a bank account for direct deposit required

  43. Can I have my Social Security check mailed to my house instead of my checking account what do I need to do to change it for my January payment

    • Hi. Elvira. Thanks for the question. As of March 1, 2013, if you receive your benefits by paper check, you are out of compliance with the law. If you cancel your direct deposit, Social Security will send you a paper check if you meet one of the exceptions. The Treasury Department will grant exceptions to the rule only in rare circumstances. Check recipients living in remote areas without sufficient banking infrastructure may apply for a waiver, as well as check recipients for whom electronic payments would impose a hardship due to a mental impairment. Automatic waivers are granted to people born on or before May 1, 1921, and people who qualify for this waiver do not need to submit an application.

      For more information or to request a waiver, call 855-290-1545 or visit here. We hope this helps.

  44. My question is similar to Elvira’s unanswered question of 12/13/19.

    My mother recently moved. She notified SS of her new address and her new bank account number for direct deposits. SS has that info in her record. The earliest mysocialsecurity.com would allow her to schedule a change in her direct deposit was March.

    Meanwhile, her old bank account where she previously received her direct deposits unfortunately had to be closed. It’s my understanding that when SS is unable to deposit her February payment into her old, closed account, they will reissue a check to her postal address on file, which is fine.

    She’s okay with the February payment being mailed to her new postal address OR being paid into her new bank account, both of which, as I said, SS has on file.

    My question: Is there anything else she can do right now to communicate to SS that her old account is closed and that she would like her February payment sent to her home or new bank account? She would like to make sure that happens in a timely manner and she doesn’t want to have to chase that payment down in limbo. e.g., Could she send a letter or email to SS? (That would be much preferable to having to go to an SS office or call). If so, which address?

    Thank you for your assistance.

  45. I don’t have the option to change my address in my profile, it says to contact us. I receive both Social Security Disability and Medicare and yet I had to call and wait on hold several minutes to update my address. And now I’ll have to call and wait again because my residential address and mailing address(which are both the same) have not been updated in my profile. Why do we have three different addresses when ,for most people, they’re all the same? And why when we call to update our address all three are not changed? And why can’t I change mine online? Doesn’t make sense.

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