You Don’t Need A Magic 8 Ball To Find The Answers To Your Questions

February 16, 2016 • By Doug Walker, Deputy Commissioner, Communications

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Sometimes, finding answers to your questions on government websites can feel a lot like asking questions of a Magic 8 Ball™. That’s not the case with Social Security’s frequently asked questions. In 2015, Social Security won the “ClearMark Award of Distinction” for best plain language websites and documents from the Center for Plain Language for […]

Compassionate Allowances Speed Help to People with Severe Disabilities

February 11, 2016 • By Jim Borland, Assistant Deputy Commissioner, Communications

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Disability can happen to anyone. If you suffer from a serious medical condition that prevents you from working, time is of the essence when it comes to applying for Social Security disability benefits. Although Social Security is committed to processing disability claims as quickly as possible in all cases, our initial claims process typically takes […]

Tags: SSI

Social Security Is Important to Asian Americans, Native Hawaiians, and Pacific Islanders

February 8, 2016 • By Christopher Kang, National Director, National Council of Asian Pacific Americans

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Happy Year of the Monkey! The Lunar New Year is another opportunity for us to make New Year’s resolutions. For many Asian Americans, Native Hawaiians, and Pacific Islanders, having a better understanding of Social Security should be on their list of things to do. I had to learn about many of Social Security’s programs very […]

Our Customer Service Caught the President’s Attention!

February 4, 2016 • By Doug Walker, Deputy Commissioner, Communications

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The White House announced winners of the first ever President’s Award for Customer Service, and we’re proud to share that one of our employees received this honor among four other government awardees. Shawn Lynch, a claims representative from the Dothan, Alabama, field office, was recognized for her superior customer service. Among her many contributions, Shawn […]

Tags: online services

Have You Seen Your Social Security Card Lately?

February 1, 2016 • By Jim Borland, Assistant Deputy Commissioner, Communications

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We strive to provide you world-class service. With that in mind, Social Security rolled out a new service that allows some of our customers to request a replacement Social Security card online. The new online version of the Application for a Replacement Social Security Card allows people in some states to request a replacement card […]

Tags: my Social Security, online services, Social Security card

Scammers Fake Social Security Email

January 27, 2016 • By Amy Herbert, Consumer Education Specialist, FTC

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The subject line says “Get Protected,” and the email talks about new features from the Social Security Administration (SSA) that can help taxpayers monitor their credit reports, and know about unauthorized use of their Social Security number. It even cites the IRS and the official-sounding “S.A.F.E Act 2015.” It sounds real, but it’s all made […]

You Know Where to Find Us (Because We Make It Easy)

January 21, 2016 • By Doug Walker, Deputy Commissioner, Communications

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For 80 years, Social Security has been there for you and your family when you need us most. And, finding us at our field offices, where you can speak with an employee face-to-face, is easier than ever! Did you find this Information helpful? Yes No Thanks for your feedback!

Tags: my Social Security, my Social Security account, online services, retirement, Social Security benefits, Social Security statement, SSA

Get Covered: Enroll America

January 14, 2016 • By Minister David Street, Washington, D.C.

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The uninsured rate among African Americans remains incredibly high. According to the Urban Institute, despite historic gains in coverage during the first two Affordable Care Act open enrollment cycles, 1 out of every 10 African Americans (ages 18-64 years old) still live without healthcare coverage. Health insurance coverage increases access to quality medical care. Healthier individuals are more […]

2015: The Year In Review

January 11, 2016 • By Doug Walker, Deputy Commissioner, Communications

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2015 was a special year for Social Security – we launched our very first blog, “Social Security Matters.” This blog has helped us cover the issues and concerns that are most important to our beneficiaries and their families. Thank you for reading our blog and joining the conversation about Social Security. We look forward to […]

Tags: Baby names, Disability, Medicare, retirement

Get Educated about Your Social Security Benefits

January 7, 2016 • By Jim Borland, Assistant Deputy Commissioner, Communications

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Summer’s just a memory, the days are cooler, and children are comfortably settling in their back-to-school routines. You should take this time to “hit the books” and learn more about what Social Security offers at our website. If you’ve been to our website before, you’ll notice the new homepage is even better. We redesigned it […]

Tags: my Social Security, retirement