226 thoughts on “New Medicare Cards Are on the Way

    • Hello Cheryl. Medicare is our country’s health insurance program for people age 65 or older. Generally, eligible individuals may begin receiving Medicare Parts A & B at age 65. Certain people younger than age 65 can qualify for Medicare, too, including those with disabilities and those who have permanent kidney failure. To learn more, read our Medicare publication. We hope this information helps!

  1. I I just want to know how secure the mailing will be, especially with all the problems with thievery of actual mailboxes and attacks on mail persons and problems with mail getting delivered. I signed up for notification by email when to expect and I have a general idea of the time period but if a substitute person is delivering, I will probably have a delay factor getting a new card. I would rather deal with going to my post office to sign for a register letter envelope containing my card than deal with this non-informative method which only makes it so much easier for the thieves.

    • Did you read the info about posting identifying info? I do think you should remove y our address. Just a suggestion….

    • it’s not the money spent…it’s the thought behind it…it is made of heavy paper…try to see the change in the practical light it deserves…don’t be angry

  2. when I log into my social security account
    It is suppose to give me a code to type in and it does not

    • If you are unable to create an account or encounter a problem with your my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. Thanks!

  3. I move from Puerto Rico to Miguel Amezcua Leñero 269,Col Centro,Sahuayo,Michoacán, MX. CP 59033…

    • good grief…calm down…this is a necessary thing and the potus spends more on golf and secret service and jets than these cards will cost…moan about global warming/guns/violence

  4. I have been told that the new cards will still be issued as paper copies and that we are not allowed to have them laminated. Considering that they are always going to be kept in one’s wallet and that every doctors office runs them through a copier (generally a rolling device) EVERY time you visit I would like to suggest that plastic cards, rather than paper cards, be issued. Similar to a drivers license.

  5. I am happy about the new cards without the social security number. Question I have is, when I go to a different doctor, or get blood work done, the is the section asking for social security number. I try to not fill that in, and I am told I have to. any advice on that?

    • We understand your concern. Under current law, Medicare providers need to know your Social Security number in order to provide you the benefits to which you are entitled. The new Medicare card will have a new Medicare Number that’s unique to you, instead of your Social Security Number. This will help to protect your identity.
      For more on the new cards visit http://www.medicare.gov.

      • I also want to know if I “have” to give my SS# to my doctor. I have to fill out papers yearly it seems. I’m pretty sure I have given it to my doctor in the past before all the security threats. Now I have papers to fill out again that ask for my SS#. I have my new Medicare card so do I lawfully have to give my SS# to doctor? Why would he need it now if I have a new Medicare card/number?

        • We understand your concern, Vickie. Generally, Medicare providers only have to see and verify your Medicare card and claim number at the time they provide initial medical services. Your doctor will need your “new” Medicare number to process claims.
          Anyone can refuse to disclose his or her Social Security number, but the requester can refuse its services if you do not give it. Businesses, banks, schools, private agencies, etc., are free to request someone’s number and use it for any purpose that does not violate a federal or state law. Sometimes they will issue a different number if you ask. We hope this information helps!

  6. We’ve been told that new cards are coming since last year. However, Medicare has been around for years. We’ve been told not to carry our Social Security cards for years. Yet, we must carry the Medicare card which has that identifying social security number on it.. I’ve worried for years when I present my card to doctors’ offices, emergency rooms and the like. Identity theft is real. Thank goodness the new card is finally coming. I hope it is prior to year’s end.

  7. I received this email today and it said visited 3 times today. I only opened this email once today. So why is it saying 3 times today?

  8. Until thumb prints or eye scans become the password corruption and fraud will continue. Eventually it will be dna

  9. Glad that I check my gmail box,cause other wise I would not have known about this. I suggest that tou send out letters,explaining the change”because a lot of people still don’t know about the change. Ms. Barbara Lewis😊

  10. Our domicile address is in Japan. Will our new Medicare cards be mailed to that address or do we need to contact the U.S. Embassy in Tokyo for assistance. Thanks!

  11. Why beneficiaries residing overseas cannot crate a My Social Security account or MyMedicare.gov account? We paid social security taxes the same as stateside residents. TRICARE beneficiaries residing overseas must pay PART B monthly premiums the same as stateside residents although MEDICARE cannot be used outside US, US Possession or Territories. This limitation preclude us from the same rights our counterparts have and could be consider discriminatory.

  12. this is a great idea it helps with identity fraud that’s awesome i try not to use my social security on important papers for that reason i had my card stolen once , thanks for doing this.

  13. I have encountered trouble logging into my SSN account. I want to report a change of address (Note: it has already been submitted to USPS).
    Old Address: 2328 Seaview Ave, Apt 304
    Honolulu, Hi. 96822

    New Address:1621 Dole St, Apt 704
    Honolulu, Hi 96822
    Thank you
    John Carroll
    DOB: 11Dec1949
    SSN: XXX-XX-8214

  14. I live in Mexico, the country, not the state
    .
    Can you mail my new medicare card to my home here? If not can you send it to my cousin in Houston Texas?

    Many of the local doctors and clinics accept medicare.here.
    My email address is “msaffery7@gmail.com”
    MY home address is #7 Brisas Norte, Chapala, Jalisco, México 45908.
    My local phone number is 376 765 6325.

    MaryAnn Saffery

  15. Hi Cheryl. Medicare is our nation’s medical coverage program for individuals age 65 or more seasoned. For the most part, qualified people may start getting Medicare Parts An and B at age 65. Certain individuals more youthful than age 65 can meet all requirements for Medicare, as well, incorporating those with incapacitates and the individuals who have perpetual kidney disappointment. To learn more, read our publications about Health and weight loss plans. We hope this information helps!

  16. bakdansoho0077788bakdansoh@gmail.co.m first name is bak last name is danso birth 01 01 1987 phone number is+39- 3512302425 my study and international student program English language classes program grand computer courses in Milan Lodi state Italian I just need my social security number card please you can send to my address is a viale isonzo 11 Milan Lodi state Italian code 20135 this is my full details and

  17. So far I have not seen any info from SSA nor IRS about specific detail concerning using one’s old Social Security Number for filing next year’s tax forms and if these new Medi-Care numbers are only intended for billing purposes of hospitals, clinics, MD’s, etc. Is the new number going to be used for filing federal & state tax forms, bank accounts, etc.? Is it correct to assume the new number is only for health care needs?

  18. Thanks, but I have not received New Social Security Card or any information of the sort.

    Please update.

    Thank you.
    Fazal Elahi Malik
    202 Colonial Ave
    Williston Park, NY-11596.

    • Hi Kimberlye. The Centers for Medicare & Medicaid Services began mailing the newly designed Medicare cards in April 2018, and will replace all cards by April 2019. It is important that you have a correct mailing address in your Social Security benefit record. Visit CMS.gov to learn more on how the new Medicare cards will be mailed in phases by geographic location. Thanks!

  19. You notified me in May that I would get a new Medicare card. I have not received it. Please ck into this and let me know
    .Thank you

    • Hello Elizabeth. Unfortunately, and because of security reasons we do not have access to personal records in this blog and cannot provide you information about the status of your Medicare card at this time. One of our representatives should be able to provide you with an explanation.
      Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks!

  20. I started Medicare in February and paid first quarter for Part B. have not received my new Medicare card nor have I received a recent bill for Part B. When I try to log in with email, SS#, + DOB, I get an error message. Please help me to ensure my account is up to date. Thank you.

    • We are sorry to hear you’re having difficulties accessing your my Social Security account, Terese. If you are unable to create an account or encounter a problem with your my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office.
      If you are unable to access your account, any of our representatives can help you get a replacement Medicare card and provide you information about your Medicare premiums.
      We hope this helps!

    • Hello Sandra. Unfortunately, and because of security reasons we do not have access to personal records in this blog and cannot answer your question at this time. One of our representatives should be able to provide you with an explanation. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks!

  21. I received the new Medicare card but I don’t understand what I should do if asked for SS # when opening a charge card etc
    What do I do when asked for SS#
    Thanks

  22. It’s July 10, 2018 and I have not yet received my new medicare card. My wife received hers several were ago. What steps should I take?

  23. We live in CA. The chart shows all CA cards have been sent. I received my card in June but my husband has never received his card.
    Which agency specifically do I contact now?

  24. I am reading this blog on August 5, 2018.

    Why in this blog has there been no mention of the increase in Medicare costs that also came in January 2018?

    My total increase in SSDI benefits has been $3 dollars per month and the increase in Medicare took that so-called “raise” away and then some. With this $3 monthly increase from 2017 benefits, my apartment rent has gone up $200 ($100 for me) monthly and I’ve been forced to seek part-time work that now has me in worse shape with my disease than before I started working again. But it’s the only way I can avoid going homeless because Social Security is NOT keeping up with the true increases in our daily costs of living (including increased Medicare rates, increased prescription rates, increased MRI costs – needed to determine my disease progression and need for specialized medications -, most other medical costs, increased food prices, increased car registration fees, and more).

    We have a very serious problem in this country with the less advantaged and the very ill and challenged, and at the rate things are going, many of us will simply die sooner than we should have to.

    This is now my reality, and it’s very frustrating to see these two agencies not in unison working towards helping citizens, but doing more to hurt people in vulnerable situations with no solutions in sight under the current administration.

    Also, I had a login and password for Social Security that has since been deleted and when I tried to create a new password, the system wouldn’t let me. Instead of locking us our of our own accounts with no reminder that six months have passed and it’s time to change our passwords, it places an unfair burden upon Social Security recipients to remember to change our password before we’re locked out. The Social Security Administration has the ability to remind us all that it’s time to change our passwords, but it doesn’t do it. I’ve been way too exhausted when I’m off work to try to attempt a log in again and will try to contact you folks soon, but this has been a difficult process that places unfair burdens on the truly ill.

  25. I have not received my new Medicare card as of Aug. 8, 2018. I am unable to sign in to your site to see if it has been mailed so please let me know if your records indicate that it has been sent. In the event you have not sent me a new card as of this date, please let me know approximately when I can expect it. Your assistance would be greatly appreciated.

    • Hello Ethel. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.
      Visit Medicare.gov/NewCard and sign up to get email alerts from Medicare. Medicare will send you an email when cards start mailing in your state. Thanks!

  26. To date I have not received my medicare card and it shows that my state of Pennsylvania has been completed. A few months ago I updated my address, my husband did get his new card.
    I am:
    Kathy M. Maietta
    460 Washington road apt 405
    pittsburgh pa 15228
    412*884*7078

    • Hello Kathy, you can verify if we have the correct address on your benefit record, also ask for a replacement Medicare card by using your online my Social Security account. You may call Medicare at 1-800-MEDICARE (1-800-633-4227).
      Just a reminder – We do not have access to personal information in this venue. Please be cautious about posting personal information on social media channels.
      Thanks!

  27. my husbnd got his new card but I got an email stating that you MAY not have my correct address. It is the same as his.

    • Hello Carol. Unfortunately, and because of security reasons we do not have access to personal records in this blog. One of our representatives should be able to provide you with an explanation. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks!

  28. I got my Medicare card and the lady I was talking to told me that she was going to see about a Medicaid card for me also but I haven’t gotten it yet, thank you!

  29. I have not yet received my new card, but I thought it might be because of where my name is in the lower half of the alphabet.

    • Hello Terry, if you get Social Security benefits or are enrolled in Medicare, you can change your address online by using a my Social Security account.
      Just a reminder – We do not have access to personal information in this venue. Please be cautious about posting personal information on social media channels.
      Thanks!

  30. I have not received my new Medicare card yet.
    I did record my current home address with Social Security Services Administration last month.

    240 Nalani Street
    Makawao, HI 96768

    • Hello Donna. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.
      To check the status of your new card visit Medicare.gov/NewCard and sign up to get email alerts from Medicare. Medicare will send you an email when cards start mailing in your state. Thanks!

  31. Aug 18, 2018
    I have not received my new Medicare card to-date.
    Thank you,

    A.Bennett
    4067 Hardwick St # 133
    Lakewood CA 90712

    • Hi Elsie: A Medicare card is proof of your Medicare insurance. Your Social Security card contains your nine-digit Social Security number, which is needed to get a job, collect Social Security benefits and receive certain government services.

      The Centers for Medicare and Medicaid Services is sending new Medicare cards with new Medicare numbers. Instead of your Social Security Number (SSN), your new Medicare card will include a new number unique to you. This will help to protect you against identity theft and protect Medicare from fraud. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do! If you need to update your address, use your personal my Social Security account.

  32. I have attempted to access my social security information for the past 4 months. I was assisted by someone at your help desk and she told me what information to put in and when I tried it I was still locked out of my account. I will be trying once again on Monday during your office hours and if this does not work I will visit the social security office tomorrow and then my representatives office to see if they can help me get into my account. This is unacceptable. In the past year and a half I have had nothing but trouble accessing my information. Prior to that time I checked in regularly and had no trouble getting in. I put in my email address which I have had for the past 5 years and I am unable to get past the page to sign in.

    • Hi Linda, thank you for using our blog. Mailing millions of Medicare cards takes some time, so you might get your card at a different time than your husband. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. If you need to update your address, you can use your personal my Social Security account.

      To learn more about your Medicare card and view information by state, visit http://www.Medicare.gov. Thanks!

    • Hi Walter, thank you for your question. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. If you need to update your address, you can use your personal my Social Security account.

      Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.

      Visit Medicare.gov/NewCard and sign up to get email alerts from Medicare. Medicare will send you an email when cards start mailing in your state. Thanks!

    • Hi Rebecca, thanks for using our blog. Medicare will automatically mail your mother a new card to the address on file with Social Security. As long as her address is up to date, there’s nothing she needs to do. Mailing millions of Medicare cards takes some time, so she might get her card at a different time than friends or neighbors in the area. If she does need to update her address, she can use her personal my Social Security account.

      Visit Medicare.gov/NewCard and sign up to get email alerts from Medicare. Medicare will send an email when cards start mailing in her state. Thanks!

  33. HAVE NOT GOTTEN NEW MEDICARE CARD YET
    8/30/18
    MR. NORBERT P. SCHOTT
    3272 EAST STATE RD 236
    ROACHDALE, IN. 46172

    1 765 522 1163 HOME

  34. So. We get new numbers that can’t be shown either just like SS numbers??? If you carry your card, your new number is on the new card and if your purse is stolen, your info is stolen also.
    What good is a new number if it’s still just as vulnerable to thieves?

  35. I recently moved and my address has changed. Will my new Medicare Card reach me or do I have to go to the Social Security Office near me to change the address?

  36. Matthew G. Hassler has not received a new Medicare card……do you have the correct address to send it to.
    How do I know if you have the correct address?

    • Hi Matthew, thank you for your question. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. If you need to update your address, you can use your personal my Social Security account.

      Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.

      Visit Medicare.gov/NewCard and sign up to get email alerts from Medicare. Medicare will send you an email when cards start mailing in your state. Thanks!

    • Hello Mary. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.
      Visit Medicare.gov/NewCard and sign up to get email alerts from Medicare. Medicare will send you an email when cards start mailing in your state. Thanks!

    • Hi Margaret, thank you for your question. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. If you need to update your address, you can use your personal my Social Security account.

      Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.

      Visit Medicare.gov/NewCard and sign up to get email alerts from Medicare. Medicare will send you an email when cards start mailing in your state. Thanks!

    • Hi Clyde, thank you for using our blog. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. If you need to update your address, you can use your personal my Social Security account.

      Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.

      Visit Medicare.gov/NewCard and sign up to get email alerts from Medicare. Medicare will send you an email when cards start mailing in your state. Thanks!

    • Hi Edward. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. If you need to update your address, you can use your personal my Social Security account.

      Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.

      Visit Medicare.gov/NewCard and sign up to get email alerts from Medicare. Medicare will send you an email when cards start mailing in your state. Thanks!

    • Hi Ismael, thank you for your question. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. If you need to update your address, you can use your personal my Social Security account.

      Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.

      Visit Medicare.gov/NewCard and sign up to get email alerts from Medicare. Medicare will send you an email when cards start mailing in your state. Thanks!

      Just a reminder – Please be cautious about posting personal information on social media and communicating personal information via email.

  37. Twice I had notified that I had not received my Medicare card. The last time I called (2 weeks ago), I was assured that it was mailed out and should receive it within the week. Still no card.

    • We’re sorry for any inconvenience, George. Generally, your Medicare card should be received in 4 weeks, after we process your request. If you need further assistance, please call 1-800-MEDICARE (1-800-633-4227). Thanks!

    • Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.
      Your wife can sign up to get email alerts from Medicare. Medicare will send her an email when cards start mailing in your state. Please visit Medicare.gov/NewCard
      Thanks!

  38. Hi I have a question , my husband has been on SS retirement since last year, he turns 65 in November. does he have to apply for a Medicare card or will it come automatically? I was told that it should be automatic since he is already receiving benefits

    • Hello Jutta. Individuals already receiving Social Security benefits, and becoming eligible for Medicare, will be automatically enrolled in Medicare Part A (Hospital Insurance) and Part B (Medical Insurance).
      Generally, the card comes in the mail within three months before the month these individuals become entitled to Medicare benefits. Your husband should receive his card at any time now, before the month of November. Thanks!

    • Hi Elizabeth, thank you for using our blog to ask your question. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. If you need to update your address, you can use your personal my Social Security account.

      Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.

      Visit Medicare.gov/NewCard and sign up to get email alerts from Medicare. Medicare will send you an email when cards start mailing in your state. Thanks!

    • Hello Pamela. For more information and to check the status of your new Medicare card, visit Medicare.gov/NewCard. Thanks!

    • Hello Julia. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.
      For more information about your new Medicare card, and to sign up to get email alerts from Medicare, visit Medicare.gov/NewCard. Thanks!

    • Hi Walter, thank you for your question. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. If you need to update your address, you can use your personal my Social Security account.

      Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.

      Visit Medicare.gov/NewCard and sign up to get email alerts from Medicare. Medicare will send you an email when cards start mailing in your state. Thanks!

    • Hi there. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. If you need to update your address, you can use your personal my Social Security account.

      Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.

      Visit Medicare.gov/NewCard and sign up to get email alerts from Medicare. Medicare will send you an email when cards start mailing in your state. Thanks!

  39. Obama approved the change in 2015. It’s now 2018. 3 years and I don’t know of a person that has the new card. Are these people that inefficient? Never mind, stupid question.

    • Hello Bella. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. If you need to change your address, you can change it online by using your personal my Social Security account.
      Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.
      Visit Medicare.gov/NewCard and sign up to get email alerts from Medicare. Medicare will send you an email when cards start mailing in your state. Thanks!

  40. I have not received my new card ,yet my Doctor offices say it shows that I have received them. Can someone please check on this?

    • Hello Cheryl. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.
      For more information or to check the status of your new Medicare card, visit Medicare.gov/NewCard. Thanks!

    • Hello Tishie. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.
      Visit Medicare.gov/NewCard and sign up to get email alerts from Medicare. Medicare will send you an email when cards start mailing in your state. Thanks!

  41. I am a little confused. Do we now have two cards; one for Social Security benefits and one for Medicare benefits and we need to retain both?

  42. Catherine C. Gove
    Portsmouth, NH 03801

    I haven’t received my new Medicare card, as of yet.
    I am updating my address, so that I can receive it, in the mail.

    Thanks so much!
    Catherine C. Gove

    • Hi Catherine, thank you for your question. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. If you need to update your address, you can use your personal my Social Security account.

      Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.

      Visit Medicare.gov/NewCard and sign up to get email alerts from Medicare. Medicare will send you an email when cards start mailing in your state.

      Please be cautious about posting personal information on social media channels. Thanks!

  43. I have other Medicare Supplement, dental, financial, insurance, and state agencies that use social security numbers. Do I have to tell them my new number, or will they still operate using the old number?

  44. I am still waiting for my replacement card to arrive. I called about a month ago and was told it would be sent. Still has not arrived.

    • Hi Pat. We will mail your Social Security card as soon as we have all of the necessary information. Generally, you will get your card within 10-14 business days from the date your application is processed.

      You may need to check on the status of your application once again by calling us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. or contact your local Social Security office.

  45. My name is Dorothy Bellen, I still have not received the new SS card; that was supposed to be sent out. Phone# 603-447-5350. Thank you. My Husband got his right away.

  46. Kansas has finished card mailing but I have not received my new card and my wife has. My original number XXX-XX-XXXX. Mailing address Wichita ks 67226

    • Hi John, thank you for your question. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. If you need to update your address, you can use your personal my Social Security account.

      Mailing millions of Medicare cards takes some time, so you might get your card at a different time than your spouse.

      Please be cautious about posting personal information on social media channels. Thanks.

  47. I have not yet received my new card. My SS# is *** – ** – ***. Was it sent? I am worried it got misplaced in the mail…..

    • Hello John. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. Mailing millions of Medicare cards takes some time, so you might get your card at a different time than friends or neighbors in your area.
      For more information and to check the status of your new card, visit Medicare.gov/NewCard.
      Just a reminder – We do not have access to personal information. Please be cautious about posting personal information on social media channels.
      Thanks!

    • Hello James, if you are unable to create an account or encounter a problem with your my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. Thanks!

  48. Why haven’t I received my new Medicare Card. Cards for Nevada started go out in September, this is not nearly the middle of October.

    • Hello Roger, if you’re referring to your new Medicare card, you can get more information and check the status of your new card by visiting: Medicare.gov/NewCard. Thanks!

  49. I believe my Mother threw her new card away. Who do I Call? No computer. I’m her daughter/POS as she has dementia and is in care. Help… number to call…
    Thank you, judy thompson
    My cell phone email
    Charpoohs@gmail.com

    • Hi, Catherine. We are sorry to hear about your situation. Because of privacy and security concerns, Social Security cannot speak to you about your mother’s benefits. If your mother is not capable of managing and directing her Social Security benefits, someone should consider applying to be her representative payee. Even though you have power of attorney, you, or someone else, would still need to apply to serve as her payee. To learn more about becoming a representative payee, you can read our publication, “A Guide for Representative Payees” and visit the webpage, When People Need Help Managing Their Money. You can also call us at 1-800-772-1213 (TTY 1-800-325-0778) to request an appointment. Just a reminder – please be cautious about posting personal information on social media. Thanks.

  50. I have a new Medicare card that does not work. I was told to contact your office.
    My SSN is *** – ** – ***

    My new Medicare is 5FXO-TF8-YE29

    Thank you

  51. My husband received his new social security card about a month ago, and I have not received mine yet. I’m just curious if it has been lost or still enroute

    • Hi, Leita. For your security, we do not have access to private information in this venue. On your receipt there should be a local phone number for you to call and speak to someone about the status of your card. To follow up on your application for a Social Security replacement card, you may have to return to the office where you filed your application. Thanks.

  52. I received 2 new medicare cards. So did my spouse.
    First card came about 2 weeks ago. Second card came today. They both have the same number.

  53. I had to prove to the Arizona Work Maricopa County, 1840 North 95th Avenue, #160 Phoenix Arizona 85037 (602) 372-4200, that this was the new Social Security Card I received in the mail. Social Security Administration said, make sure you destroy your old card to help protect your SSN and other personal information.

    If there is anyway you could inform the state of Arizona on the new card be issued. this will help the other people who having the same problem. Thank You!

  54. Medicare won’t send me a card because they have a different address then you do.
    Please update my address to:
    Sharynne Giggy
    39202 Camp Creek Rd #2
    Springfield, Or 97478

    • Hello Sharynne. Your new Medicare card will automatically come to you. You don’t need to do anything as long as your address is up to date. If you need to update your address, visit our Frequently Asked Questions web page.
      Unfortunately, and because of security reasons we do not have access to personal records in this blog and cannot make changes to your records. Please be cautious about posting personal information on social media channels. Thanks!

Leave a Reply - (comment policy)

Your email address will not be published. Required fields are marked *